How To Be Trusted As A Leader

I found particularly compelling the following about trust from Andrew Leigh's new book, Ethical Leadership.

He writes:

To be trusted, leaders must show:
  • ability - competence at doing their job
  • empathy - a concern for others beyond their own needs and having benign motives
  • integrity - adhering to a set of principles acceptable to others, reflecting fairness and honesty
  • predictability - over time, acting with consistency


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