In Choosing Courage , by Jim Detert , he shares how to increase the chance of accomplishing something positive when acting with courage at work, while decreasing negative personal consequences. You’ll learn the tangible and concrete steps to take, using a courage ladder (a personal roadmap of sorts), for how to have difficult conversations, engage in challenging situations, and embrace opportunities for courageous action in your workplace and in your own life. Detert explains that his book is a must-read for you if you want to: Do more to protect others at work —whether colleagues, subordinates, or customers. Do more to solve important problems at work , whether they be inefficiencies that waste time or money, internal processes that sap morale, or product or service choices that lead to dissatisfaction among current customers. Pursue opportunities more frequently , whether that means taking “stretch assignments” or pursuing work in a differe...
Sharing tips, ideas and techniques for leaders and managers for the past 16 years.