Eric Jacobson On Management And Leadership

I just read the best book I have ever read about how to be a great listener. It is called Radical Listening by authors Prof. Christian Van Nieuwerburgh (PhD) and Dr. Robert Biswas-Diener . This book will expertly guide you to move from being an active listener to becoming a radical listener.  Radical listening is a profound practice that moves beyond simply hearing words to actively co-creating meaning.  “Most of us recognize the value of great listening. In fact, most people are familiar with approaches to ‘active listening’ and employ conversational techniques such as maintaining eye contact, nodding, and repeating speaker statements,” explain the authors.  “In our book, we present an alternative approach that builds on traditional active listening but extends it in dynamic ways. We present a simple but powerful framework for listening that includes attention to a listener’s motivation as well as to both the mental and behavioral aspects of listening.”  ...

Being an expert listener is one of the most powerful things you can do as a manager. When you listen carefully to your employees, you'll gain their respect and you'll learn more about what's going on within your organization. Listening involves much more than what you hear. When you listen carefully, you are maintaining eye contact with the person speaking. You are watching for non-verbal clues, body language, gestures and facial expressions. Being an effective listener also means repeating back to the employee what you heard her say to ensure that you understood her correctly. This is a crucial step that many managers forget to do. Being an expert listener is not easy, but it's vital to making a manager successful.

Today's leadership tip on how to be an  active listener  comes from the book,  Stronger . The authors explain that perhaps the best single technique t o convey effective listening  requires you to be an  active listener . When someone has finished making a point, use that person's name and then paraphrase in your words the essence of what you understood that person to say. Then ask a follow-question. Frame your question to keep the focus on the person speaking.

Although people generally spend about 50 percent more time listening than speaking, the average listener misses more than he or she takes in – about two-thirds of any spoken message. That’s the unnerving findings of  Robert Bolton, PH. D.  and  Dorothy Grover Bolton, ED.M. , authors of the book,  Listen Up or Lose Out .  “Listening is not only the skill that lets you into the other person’s world; it is also the single most powerful move you can make to keep the conversation constructive” –  Douglas Stone ,  Bruce Patton  and  Sheila Heen .  Equally important, listening well has been found to distinguish the best managers, teachers, and leaders, according to  Daniel Goleman , author of,  Social Intelligence: The New Science of Human Relationships . Presented within  22 chapters within five parts , the Bolton’s book teaches you: Why you should improve your listening The do’s and don’ts of great...

In John Baldoni's  book ,  The Leader's Guide to Speaking with Presence , he provides these tips for listening as a leader and learning as a leader: When  Listening  As A   Leader : Look at people when they are speaking to you. Make eye contact. Ask open-ended questions, such as "Tell me about..." or "Could you explain this?" Consider the "what if" question:  "What if we looked at the situation like this?" Leverage the "why" question:  "Why do we do it this way?" Employ the "how" question:  "How can you do this?" When  Learning  As A Leader : Reflect on what people have told you. Think about what you have not observed.  Are people holding back?  If so, why? Consider how you can implement what you have observed. Get back to people who have suggested ideas to you and thank them. Look for opportunities to collaborate with others. For 20-plus years, Baldoni has coached and con...

Today's leadership tip on how to be an  active listener  comes from the book,  Stronger . The authors explain that perhaps the best single technique t o convey effective listening  requires you to be an  active listener . When someone has finished making a point, use that person's name and then paraphrase in your words the essence of what you understood that person to say. Then ask a follow-question. Frame your question to keep the focus on the person speaking.

Here are some great tips from Michelle Tillis Lederman's book,  The 11 Laws of Likability . They are all about: what to do and what not to do to be a leader who's an effective listener : Do : Maintain eye contact Limit your talking Focus on the speaker Ask questions Manage your emotions Listen with your eyes and ears Listen for ideas and opportunities Remain open to the conversation Confirm understanding, paraphrase Give nonverbal messages that you are listening (nod, smile) Ignore distractions Don't : Interrupt Show signs of impatience Judge or argue mentally Multitask during a conversation Project your ideas Think about what to say next Have expectations or preconceived ideas Become defensive or assume you are being attacked Use condescending, aggressive, or closed body language Listen with biases or closed to new ideas Jump to conclusions or finish someone's sentences

Today's leadership tip on how to be an  active listener  comes from the book,  Stronger . The authors explain that perhaps the best single technique t o convey effective listening  requires you to be an  active listener . When someone has finished making a point, use that person's name and then paraphrase in your words the essence of what you understood that person to say. Then ask a follow-question. Frame your question to keep the focus on the person speaking.

Although people generally spend about 50 percent more time listening than speaking, the average listener misses more than he or she takes in – about two-thirds of any spoken message. That’s the unnerving findings of Robert Bolton, PH. D. and Dorothy Grover Bolton, ED.M. , authors of the book, Listen Up or Lose Out .  “Listening is not only the skill that lets you into the other person’s world; it is also the single most powerful move you can make to keep the conversation constructive” – Douglas Stone , Bruce Patton and Sheila Heen .  Equally important, listening well has been found to distinguish the best managers, teachers, and leaders, according to Daniel Goleman , author of, Social Intelligence: The New Science of Human Relationships . Presented within 22 chapters within five parts , the Bolton’s book teaches you: Why you should improve your listening The do’s and don’ts of great listening How to properly reflect content you’ve heard Reading...

Today's leadership tip on how to be an  active listener  comes from the book,  Stronger . The authors explain that perhaps the best single technique t o convey effective listening  requires you to be an  active listener . When someone has finished making a point, use that person's name and then paraphrase in your words the essence of what you understood that person to say. Then ask a follow-question. Frame your question to keep the focus on the person speaking.

Although people generally spend about 50 percent more time listening than speaking, the average listener misses more than he or she takes in – about two-thirds of any spoken message. That’s the unnerving findings of Robert Bolton, PH. D. and Dorothy Grover Bolton, ED.M. , authors of the new book, Listen Up or Lose Out .  “Listening is not only the skill that lets you into the other person’s world; it is also the single most powerful move you can make to keep the conversation constructive” – Douglas Stone , Bruce Patton and Sheila Heen .  Equally important, listening well has been found to distinguish the best managers, teachers, and leaders, according to Daniel Goleman , author of, Social Intelligence: The New Science of Human Relationships . Presented within 22 chapters within five parts , the Bolton’s book teaches you: Why you should improve your listening The do’s and don’ts of great listening How to properly reflect content you’ve heard Reading and refl...

In John Baldoni's  book ,  The Leader's Guide to Speaking with Presence , he provides these tips for listening as a leader and learning as a leader: When  Listening  As A   Leader : Look at people when they are speaking to you. Make eye contact. Ask open-ended questions, such as "Tell me about..." or "Could you explain this?" Consider the "what if" question:  "What if we looked at the situation like this?" Leverage the "why" question:  "Why do we do it this way?" Employ the "how" question:  "How can you do this?" When  Learning  As A Leader : Reflect on what people have told you. Think about what you have not observed.  Are people holding back?  If so, why? Consider how you can implement what you have observed. Get back to people who have suggested ideas to you and thank them. Look for opportunities to collaborate with others. For about 20 years, Baldoni has coached and co...

"Perceptive listening requires you to be totally focused, completely mindful, and perceptive of the conversation -- about what is spoken and what remains unspoken," explains John Jantsch , author of the book, Duct Tape Selling . He adds, "Perceptive listening reveals things that a distracted or even mostly active conversation can't reveal." To be a perceptive listener , ensure you hear and interpret the words as they're said, and also consider what the person isn't saying. What they might really be thinking, and how they are acting as they speak.

Here are some great tips from Michelle Tillis Lederman's book,  The 11 Laws of Likability . They are all about: what to do and what not to do to be a leader who's an effective listener : Do : Maintain eye contact Limit your talking Focus on the speaker Ask questions Manage your emotions Listen with your eyes and ears Listen for ideas and opportunities Remain open to the conversation Confirm understanding, paraphrase Give nonverbal messages that you are listening (nod, smile) Ignore distractions Don't : Interrupt Show signs of impatience Judge or argue mentally Multitask during a conversation Project your ideas Think about what to say next Have expectations or preconceived ideas Become defensive or assume you are being attacked Use condescending, aggressive, or closed body language Listen with biases or closed to new ideas Jump to conclusions or finish someone's sentences

In John Baldoni's  book ,  The Leader's Guide to Speaking with Presence , he provides these tips for listening as a leader and learning as a leader: When  Listening  As A   Leader : Look at people when they are speaking to you. Make eye contact. Ask open-ended questions, such as "Tell me about..." or "Could you explain this?" Consider the "what if" question:  "What if we looked at the situation like this?" Leverage the "why" question:  "Why do we do it this way?" Employ the "how" question:  "How can you do this?" When  Learning  As A Leader : Reflect on what people have told you. Think about what you have not observed.  Are people holding back?  If so, why? Consider how you can implement what you have observed. Get back to people who have suggested ideas to you and thank them. Look for opportunities to collaborate with others. For about 20 years, Baldoni has coached and co...

Here are some great tips from Michelle Tillis Lederman's book,  The 11 Laws of Likability . They are all about: what to do and what not to do to be a leader who's an effective listener : Do : Maintain eye contact Limit your talking Focus on the speaker Ask questions Manage your emotions Listen with your eyes and ears Listen for ideas and opportunities Remain open to the conversation Confirm understanding, paraphrase Give nonverbal messages that you are listening (nod, smile) Ignore distractions Don't : Interrupt Show signs of impatience Judge or argue mentally Multitask during a conversation Project your ideas Think about what to say next Have expectations or preconceived ideas Become defensive or assume you are being attacked Use condescending, aggressive, or closed body language Listen with biases or closed to new ideas Jump to conclusions or finish someone's sentences

Here are some great tips from Michelle Tillis Lederman's book,  The 11 Laws of Likability . They are all about: what to do and what not to do to be a leader who's an effective listener : Do : Maintain eye contact Limit your talking Focus on the speaker Ask questions Manage your emotions Listen with your eyes and ears Listen for ideas and opportunities Remain open to the conversation Confirm understanding, paraphrase Give nonverbal messages that you are listening (nod, smile) Ignore distractions Don't : Interrupt Show signs of impatience Judge or argue mentally Multitask during a conversation Project your ideas Think about what to say next Have expectations or preconceived ideas Become defensive or assume you are being attacked Use condescending, aggressive, or closed body language Listen with biases or closed to new ideas Jump to conclusions or finish someone's sentences

In John Baldoni's  book ,  The Leader's Guide to Speaking with Presence , he provides these tips for listening as a leader and learning as a leader: When  Listening  As A   Leader : Look at people when they are speaking to you. Make eye contact. Ask open-ended questions, such as "Tell me about..." or "Could you explain this?" Consider the "what if" question:  "What if we looked at the situation like this?" Leverage the "why" question:  "Why do we do it this way?" Employ the "how" question:  "How can you do this?" When  Learning  As A Leader : Reflect on what people have told you. Think about what you have not observed.  Are people holding back?  If so, why? Consider how you can implement what you have observed. Get back to people who have suggested ideas to you and thank them. Look for opportunities to collaborate with others. For nearly 20 years, Baldoni has coached and c...

Today's leadership tip on how to be an  active listener  comes from the book,  Stronger . The authors explain that perhaps the best single technique t o convey effective listening  requires you to be an  active listener . When someone has finished making a point, use that person's name and then paraphrase in your words the essence of what you understood that person to say. Then ask a follow-question. Frame your question to keep the focus on the person speaking.

In John Baldoni's  book ,  The Leader's Guide to Speaking with Presence , he provides these tips for listening as a leader and learning as a leader: When  Listening  As A   Leader : Look at people when they are speaking to you. Make eye contact. Ask open-ended questions, such as "Tell me about..." or "Could you explain this?" Consider the "what if" question:  "What if we looked at the situation like this?" Leverage the "why" question:  "Why do we do it this way?" Employ the "how" question:  "How can you do this?" When  Learning  As A Leader : Reflect on what people have told you. Think about what you have not observed.  Are people holding back?  If so, why? Consider how you can implement what you have observed. Get back to people who have suggested ideas to you and thank them. Look for opportunities to collaborate with others. For nearly 20 years, Baldoni has coached and c...