Eric Jacobson On Management And Leadership

“Everybody truly does matter. No idea could be simpler or more powerful. It is an idea that has unlimited potential, because people have unlimited potential—to surprise, delight, and elevate themselves, one another and all around the world,” profess Bob Chapman and Raj Sisodia , authors of the newly expanded 10 th anniversary edition of Everybody Matters: The Extraordinary Power Of Caring For Your People Like Family .   The book’s first edition, premiered in 2015 and has sold more than110,000 copies and is available in seven languages.   This book is about truly human leadership that creates off-the-charts morale, loyalty, creativity, and business performance. It manifests the reality that every single person matters, just like in a family. It’s not a cliché on a mission statement; it’s the bedrock of a company’s success.   “The startling truth, supported by research, is that your leader has a greater impact on your health than your doctor, therapist, or even your par...

When Everyone Leads , by  Ed O’Malley  and  Julia Fabris McBride , presents a revolutionary approach to leadership; not based on position or authority, but an activity that anybody can undertake by learning to spot opportunities for improvement and taking the initiative to engage others.   “It can be unfamiliar and uncomfortable, but in a culture where everyone leads, organizations start to make progress on their most difficult problems,” explain the authors.   As founder and chief leadership development officer at the Kansas Leadership Center, respectively, O’Malley and Fabris McBride have led thousands of people through programs to help them engage in the act of leadership. They have seen remarkable results with people from all walks of life, but they’re also keenly aware of the obstacles that tend to come up. In  When Everyone Leads , they delve into:   Identifying the Gap : how to pinpoint the area where your organization needs to improve, the gap ...

Having conducted extensive field research,  Ranjay Gulati , author of the book,  Deep Purpose ,  The Heart and Soul of High-Performance Companies ,  reveals the fatal mistakes leaders unwittingly make when attempting to implement a reason for being.   “My interviews with well over 200 executives across 18 firms revealed the secrets of these companies—not the usual facile frameworks, but new ways of thinking about business that allow leaders and companies to operate with heightened passion, urgency, and clarity,” shares Gulati. “I call this,  deep purpose .”   Furthermore, Gultai explains that most leaders think of purpose functionally or instrumentally, regarding it as a tool they can wield. On the other hand, deep purpose leaders think of it as something more fundamental; an existential statement that expresses the firm’s very reason for being. These leaders project it faithfully out onto the world.   “Rethinking the nature of purpose should prom...

According to  Ron Ricci  and  Carl Wiese , authors of the book,  The Collaboration Imperative ,   high-performing teams have the following characteristics : People have solid and deep trust in each other and in the team's purpose--they feel free to express feelings and ideas. Everybody is working toward the same goals. Team members are clear on how to work together and how to accomplish tasks. Everyone understands both team and individual performance goals and knows what is expected. Team members actively diffuse tension and friction in a relaxed and informal atmosphere. The team engages in extensive discussion, and everyone gets a chance to contribute--even the introverts. Disagreement is viewed as a good thing and conflicts are managed.  Criticism is constructive and is oriented toward problem solving and removing obstacles. The team makes decisions when there is natural agreement--in the cases where agreement is elusive, a decision is made by the team le...

As explained in  John Baldoni 's, book,   Lead With Purpose ,  Marshall Goldsmith  suggests all leaders make it a habit to regularly ask their employees these  six questions : Where do you think we should be going? Where do you think you and your part of the business should be going? What do you think you're doing well? If you were the leader, what ideas would you have for you? How can I help? What suggestions or ideas do you have for me?

Now is a perfect time to read the leadership book,  Leading With Gratitude , by authors  Adrian Gostick  and  Chester Elton .  The book provides managers and executives with easy ways to add more gratitude to the everyday work environment to help bolster moral, efficiency, and profitability.  Gostick and Elton also share  eight simple ways managers can show employees they are valued . Then, they supplement their insights and advice with stories of how many of today’s most successful leaders successfully incorporated gratitude into their leadership styles.  Recently, the authors answered this question for me:  Question : During this most unusual and challenging pandemic time why is it more important than ever to express gratitude? And how best should a leader do that?  Gostick and Elton : “Our research shows there is a staggering gratitude deficit in the work world, especially when times get tough. People are less likely to express gratit...

Heed this advice from Julian Birkinshaw , author of the book,  Becoming A Better Boss , on how to be a better leader. Strive to  answer “Yes” to these three questions : Do you invest your time in things that help others to succeed? Do you invest in projects that will help the company in the long run, even if you won’t be around to get any credit for their success? Are you prepared to try out a new way of working that may fail, even if you risk looking foolish?

  Today, the following expert business and leadership book authors shared their advice for how to effectively lead during 2021 . My question to them was:   What is your advice for leaders as we enter what is surely to be a challenging 2021 for most businesses? Fred Dust -- Author of   Making Conversation: Seven Elements of Meaningful Communication “There’s been a surprisingly joyful outcome of 2020—quite simply, leaders are seeing those they lead as humans. They’ve seen them wrestling with children, in trying to manage personal and professional challenges at home, more Zoom gaffes than we can count, etc., which has given employers a deeply humanistic view of those they manage.  “The converse is also true. Mangers, leaders, and CEOs are grappling with the same—noisy toddlers, spouses who are also navigating unprecedented schedules, faulty technology, etc. This recognition of humanity is significant—I myself paused a team meeting yesterday when ...

  Words to lead by : "It's amazing what you can accomplish if you do not care who gets the credit." -  President Harry S. Truman . "Motivation is the art of getting people to do what you want them to do because they want to do it." -  President Dwight D. Eisenhower . "I not only use all the brains I have, but all I can borrow." -  President Woodrow Wilson .

Here are some great insights about  leading versus managing  from  Bob Kulhan  and his book,  Getting To Yes And . He says, "Leading is not managing. Managing is not leading." "Managing is taking care of logistical and practical details. Every team-related task needs to be managed to some extent, and the quality of managing can fall anywhere on a spectrum that runs from well-oiled machine to gear-grinding nightmare." "The real problem arises when anyone confuses the managing of job-specific details with actual leadership. One does not need to be a visionary to qualify as a leader, but leadership does imply vision from a position of oversight." "Managing is a part of leading, and a great leader can and should be an excellent manager. While a good manager needs to effectively communicate data and details, a good leader communicates on a broader, higher level. A leader drives for results, leads by example, and develops talent." Finally,...

A good manager is both a coach and a counselor .  Generally, coaching should precede counseling. As a coach ,   a manager: identifies an employee's need for instruction and direction and this need is usually directly related to his or her performance or career goals. Coaching is collaborative. It relies on mutual, progressive goal-setting, personal feedback, and an ongoing, supportive relationship. You coach to help retain employees and to show you care about your employees as individuals. It's best to coach when a new procedure is introduced, a job is changed, and/or a skill gap is identified. As a counselor , a manager first identifies a problem that interferes with an employee's work performance and then helps the employee to define specifically what behavior he or she needs to change in order to improve his or her performance or resolve a problem. So, the difference between coach and counselor is subtle, but important. And, as Sharon Armstr...

In his book,  Getting To "Yes And": The Art of Business Improv , author  Bob Kulhan  reminds us of the important difference between leadership and management . "I'd suggest that the act of managing focuses strictly on strategic thinking at its most practical -- on execution. Managing is taking care of logistical and practical details," says Kulhan. "The real problem arises when anyone confuses the managing of job-specific details with actual leadership. One does not need to be a visionary to qualify as a leader, but leadership does imply vision from a position of oversight," explains Kulhan. He further shares, "Managing is part of leading, and a great leader can and should be an excellent manager. The skill of managing, though, is only one part of leading, and managing in and of itself is not leading." Finally, Kulhan says that "a good leader communicates on a broader, higher level. A leader drives for results, leads by example,...

The Courage Solution , a book by  Mindy Mackenzie , is all about the simple truth that the only thing you can reliably change or control is yourself. So, that is why Mackenzie wrote her book -- to teach you how to take actions that ultimately will improve your impact on the job and increase your happiness and fulfillment in your career. Mackenzie's  quick-read strategies focus on these four key areas : Part 1: You First  offers techniques to take ownership and accountability for creating a career and life you love. Part 2: Lead Your Boss  describes proven techniques to transform your relationship with your boss. Part 3: Lead Your Peers  provides methods for accelerating positive peer relationships to improve business results. Part 4: Lead Your Team  gives approaches for generating and creating the most effective teams and having more fun while doing it. Mindy Mackenzie A preview from the book of Mackenzie's advice on Leading Yo...

For those who may have missed this posting from a couple years ago, I am pleased to share again a guest post from  Garret Kramer  of  InnerSports LLC  about how to be a great coach: 14 Attributes of Great Coaches By Garret Kramer, Author of  Stillpower: Excellence with Ease in Sports and Life   There are many, many coaching manuals and books on the market today.   Unfortunately, virtually all of them provide an external blueprint or "positive" guide to successful coaching and leadership. Very few, however, point the coach inward to an intuitive understanding that he or she already possesses. Below are fourteen examples of the inside-out coaching paradigm  revealed in  Stillpower .  Consider these attributes of great coaches for yourself; then see how they might apply to you, your team, classroom, company, or family.   1.  Great coaches think state of mind firs...