“Great teams can sometimes feel like magic. So much so that it can be hard to pin down why they work so well. But such dynamics are explainable—and replicable. And at their heart is emotional intelligence ,” explains Vanessa Urch Druskat , author of the new book, The Emotionally Intelligent Team . “Team Emotional Intelligence (EI) is a group culture created by a set of norms that build a productive social and emotional environment that leads to cooperative interactions, collaborative work processes, and hastens effective performance,” says Druskat. Drawing from her social and organizational psychologist and professor experience, Druskat combines thirty years of research and team development to present a model for building and leading emotionally intelligent teams. She offers practical advice on how to build a team where members: Build community through routines that motivate teamwork : Helping one another succeed through understanding, caring, and feedback—fe...
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