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Showing posts with the label Effective Communication

How To Fix The 12 Most Common Presentation Mistakes

Here is a must-read book for anyone who makes presentations at work, a club, a non-profit, or to any group of individuals the presenter wants to persuade to take action.   The book is,  Presentation Ready , by  Terri L. Sjodin , one of America’s leading experts on persuasive presentations. Her specialty is blending communications theory, field research, and practical sales experience to help professionals and non-professionals become more polished and persuasive presenters.   When you read the book, you’ll discover the  12 common sales presentations mistakes  and you’ll learn why the mistakes happen, why the mistakes are damaging, and how to avoid the mistakes.  Presentation Ready  is divided into three sections:   Building your case  – the foundation of your persuasive arguments and content. Leveraging creativity  – How your persuasive message resonates with listeners (storytelling, visual aids, structure, curiosity) Honing your de...

Best Practices For Effective Communication

Here are the  12 golden rules of effective communication  from  Paul Falcone , as highlighted in his book,  2600 Phrases for Setting Effective Performance Goals . Always remember to : Recognize achievements and accomplishments often. Celebrate success. Deliver bad news quickly, constructively, and in a spirit of professional development. Praise in public, censure in private. Assume responsibility for problems when things go wrong, and provide immediate praise and recognition to others when things go right. Create a work environment based on inclusiveness, welcoming others' suggestions and points of view. Listen actively, making sure that your people feel heard and understood and have a voice in terms of offering positive suggestions in the office or on the shop floor. Share information openly (to the extent possible) so that staff members understand the  Why  behind your reasoning and can ask appropriate questions as they continue along in their own path of...

How To Be An Effective Listener

Here are some great tips from  Michelle Tillis Lederman 's book,  The 11 Laws of Likability . They are all about: what to do and what not to do to be a leader who's an effective listener : Do : Maintain eye contact Limit your talking Focus on the speaker Ask questions Manage your emotions Listen with your eyes and ears Listen for ideas and opportunities Remain open to the conversation Confirm understanding, paraphrase Give nonverbal messages that you are listening (nod, smile) Ignore distractions Don't : Interrupt Show signs of impatience Judge or argue mentally Multitask during a conversation Project your ideas Think about what to say next Have expectations or preconceived ideas Become defensive or assume you are being attacked Use condescending, aggressive, or closed body language Listen with biases or closed to new ideas Jump to conclusions or finish someone's sentences

How To Overcome Four Common Challenges To Become A Better Communicator

“Raising your game as a communicator is one of the best ways to make a difference in the world, but it takes courage to open up to others and invite others to open up to you” says Michelle D. Gladieux , author of the new book, Communicate With Courage: Taking Risks To Overcome The Four Hidden Challenges .   Gladieux explains that those four hidden challenges and sneaky obstacles that can keep you from becoming the best communicator you can be are:  Hiding —Fear of exposing your supposed weaknesses. Defining —Putting too much stock into assumptions and being quick to judge. Rationalizing —Using “being realistic” to shield yourself from taking chances, engaging in conflict, or doing other scary but potentially rewarding actions. Settling —Stopping at “good enough” instead of aiming for something better in your interactions.  According to Gladieux, these challenges all have something in common. They require taking risks—to reveal yourself, question your beliefs,...

The Do's and Don'ts Of Effective Listening

Here are some great tips from  Michelle Tillis Lederman 's book,  The 11 Laws of Likability . They are all about: what to do and what not to do to be a leader who's an effective listener : Do : Maintain eye contact Limit your talking Focus on the speaker Ask questions Manage your emotions Listen with your eyes and ears Listen for ideas and opportunities Remain open to the conversation Confirm understanding, paraphrase Give nonverbal messages that you are listening (nod, smile) Ignore distractions Don't : Interrupt Show signs of impatience Judge or argue mentally Multitask during a conversation Project your ideas Think about what to say next Have expectations or preconceived ideas Become defensive or assume you are being attacked Use condescending, aggressive, or closed body language Listen with biases or closed to new ideas Jump to conclusions or finish someone's sentences

How To Effectively Communicate

Here are the 12 golden rules of effective communication from  Paul Falcone , as highlighted in his book,  2600 Phrases for Setting Effective Performance Goals . Always remember to: Recognize achievements and accomplishments often. Celebrate success. Deliver bad news quickly, constructively, and in a spirit of professional development. Praise in public, censure in private. Assume responsibility for problems when things go wrong, and provide immediate praise and recognition to others when things go right. Create a work environment based on inclusiveness, welcoming others' suggestions and points of view. Listen actively, making sure that your people feel heard and understood and have a voice in terms of offering positive suggestions in the office or on the shop floor. Share information openly (to the extent possible) so that staff members understand the  Why  behind your reasoning and can ask appropriate questions as they continue along in their own path of career devel...

12 Golden Rules For Communicating Effectively

Here are the 12 golden rules of effective communication from  Paul Falcone , as highlighted in his book,  2600 Phrases for Setting Effective Performance Goals . Always remember to : Recognize achievements and accomplishments often. Celebrate success. Deliver bad news quickly, constructively, and in a spirit of professional development. Praise in public, censure in private. Assume responsibility for problems when things go wrong, and provide immediate praise and recognition to others when things go right. Create a work environment based on inclusiveness, welcoming others' suggestions and points of view. Listen actively, making sure that your people feel heard and understood and have a voice in terms of offering positive suggestions in the office or on the shop floor. Share information openly (to the extent possible) so that staff members understand the  Why  behind your reasoning and can ask appropriate questions as they continue along in their own path of career dev...

13 Energizing Verbs To Use More Often

Here is some great advice from the book,  Anticipate, the Art of Leading by Looking Ahead ,  by  Rob-Jan De Jong . Use these 13 energizing verbs more often when communicating: Discover  (instead of See) Explore  (instead of Discuss) Radiate  (instead of Display) Uncover  (instead of Show) Transform  (instead of Change) Engage  (instead of Involve) Mobilize  (instead of Gather) Stretch  (instead of Develop) Boost  (instead of Increase) Propel  (instead of Move) Deliver  (instead of Give) Grasp  (instead of Understand) Connect  (instead of Join)

How To Communicate Effectively

Here are the 12 golden rules of effective communication from  Paul Falcone , as highlighted in his book,  2600 Phrases for Setting Effective Performance Goals . Always remember to: Recognize achievements and accomplishments often. Celebrate success. Deliver bad news quickly, constructively, and in a spirit of professional development. Praise in public, censure in private. Assume responsibility for problems when things go wrong, and provide immediate praise and recognition to others when things go right. Create a work environment based on inclusiveness, welcoming others' suggestions and points of view. Listen actively, making sure that your people feel heard and understood and have a voice in terms of offering positive suggestions in the office or on the shop floor. Share information openly (to the extent possible) so that staff members understand the  Why  behind your reasoning and can ask appropriate questions as they continue along in their own path of career devel...

The 12 Golden Rules For Communicating Effectively

Here are the 12 golden rules of effective communication from  Paul Falcone , as highlighted in his book,  2600 Phrases for Setting Effective Performance Goals . Always remember to: Recognize achievements and accomplishments often. Celebrate success. Deliver bad news quickly, constructively, and in a spirit of professional development. Praise in public, censure in private. Assume responsibility for problems when things go wrong, and provide immediate praise and recognition to others when things go right. Create a work environment based on inclusiveness, welcoming others' suggestions and points of view. Listen actively, making sure that your people feel heard and understood and have a voice in terms of offering positive suggestions in the office or on the shop floor. Share information openly (to the extent possible) so that staff members understand the  Why  behind your reasoning and can ask appropriate questions as they continue along in their own path of career devel...

12 Golden Rules Of Effective Communication

  Here are the 12 golden rules of effective communication from  Paul Falcone , as highlighted in his book,  2600 Phrases for Setting Effective Performance Goals . Always remember to: Recognize achievements and accomplishments often. Celebrate success. Deliver bad news quickly, constructively, and in a spirit of professional development. Praise in public, censure in private. Assume responsibility for problems when things go wrong, and provide immediate praise and recognition to others when things go right. Create a work environment based on inclusiveness, welcoming others' suggestions and points of view. Listen actively, making sure that your people feel heard and understood and have a voice in terms of offering positive suggestions in the office or on the shop floor. Share information openly (to the extent possible) so that staff members understand the  Why  behind your reasoning and can ask appropriate questions as they continue along in their own path of caree...

Effective Communication Begins With These 12 Golden Rules

Here are the 12 golden rules of effective communication from  Paul Falcone , as highlighted in his book,  2600 Phrases for Setting Effective Performance Goals . Always remember to: Recognize achievements and accomplishments often. Celebrate success. Deliver bad news quickly, constructively, and in a spirit of professional development. Praise in public, censure in private. Assume responsibility for problems when things go wrong, and provide immediate praise and recognition to others when things go right. Create a work environment based on inclusiveness, welcoming others' suggestions and points of view. Listen actively, making sure that your people feel heard and understood and have a voice in terms of offering positive suggestions in the office or on the shop floor. Share information openly (to the extent possible) so that staff members understand the  Why  behind your reasoning and can ask appropriate questions as they continue along in their own path of career devel...

12 Golden Rules Of Effective Communication

Here are the 12 golden rules of effective communication from  Paul Falcone , as highlighted in his book,  2600 Phrases for Setting Effective Performance Goals . Always remember to: Recognize achievements and accomplishments often. Celebrate success. Deliver bad news quickly, constructively, and in a spirit of professional development. Praise in public, censure in private. Assume responsibility for problems when things go wrong, and provide immediate praise and recognition to others when things go right. Create a work environment based on inclusiveness, welcoming others' suggestions and points of view. Listen actively, making sure that your people feel heard and understood and have a voice in terms of offering positive suggestions in the office or on the shop floor. Share information openly (to the extent possible) so that staff members understand the  Why  behind your reasoning and can ask appropriate questions as they continue along in their own pa...

Listen Up Or Lose Out

Although people generally spend about 50 percent more time listening than speaking, the average listener misses more than he or she takes in – about two-thirds of any spoken message. That’s the unnerving findings of  Robert Bolton, PH. D.  and  Dorothy Grover Bolton, ED.M. , authors of the book,  Listen Up or Lose Out .  “Listening is not only the skill that lets you into the other person’s world; it is also the single most powerful move you can make to keep the conversation constructive” –  Douglas Stone ,  Bruce Patton  and  Sheila Heen .  Equally important, listening well has been found to distinguish the best managers, teachers, and leaders, according to  Daniel Goleman , author of,  Social Intelligence: The New Science of Human Relationships . Presented within  22 chapters within five parts , the Bolton’s book teaches you: Why you should improve your listening The do’s and don’ts of great...

The Do's And Don'ts Of Effective Listening

Here are some great tips from Michelle Tillis Lederman's book,  The 11 Laws of Likability .  They are all about: what to do and what not to do to be a leader who's an effective listener : Do : Maintain eye contact Limit your talking Focus on the speaker Ask questions Manage your emotions Listen with your eyes and ears Listen for ideas and opportunities Remain open to the conversation Confirm understanding, paraphrase Give nonverbal messages that you are listening (nod, smile) Ignore distractions Don't : Interrupt Show signs of impatience Judge or argue mentally Multitask during a conversation Project your ideas Think about what to say next Have expectations or preconceived ideas Become defensive or assume you are being attacked Use condescending, aggressive, or closed body language Listen with biases or closed to new ideas Jump to conclusions or finish someone's sentences

Golden Rules Of Effective Communication

Here are the 12 golden rules of effective communication from  Paul Falcone , as highlighted in his book,  2600 Phrases for Setting Effective Performance Goals . Always remember to: Recognize achievements and accomplishments often. Celebrate success. Deliver bad news quickly, constructively, and in a spirit of professional development. Praise in public, censure in private. Assume responsibility for problems when things go wrong, and provide immediate praise and recognition to others when things go right. Create a work environment based on inclusiveness, welcoming others' suggestions and points of view. Listen actively, making sure that your people feel heard and understood and have a voice in terms of offering positive suggestions in the office or on the shop floor. Share information openly (to the extent possible) so that staff members understand the  Why  behind your reasoning and can ask appropriate questions as they continue along in their own path o...

Every Page Of, No Cape Needed, Is A Must-Read

For years, David Grossman has set the gold standard for delivering effective and actionable techniques for communicating with employees. Now, he’s raised the bar to a whole new level for publishing a book where every page is both incredibly visual and packed with must-read content. This is the third book for David, founder and CEO of The Grossman Group , and it’s called, No Cape Needed: The Simplest, Smartest,Fastest Steps to Improve How You Communicate By Leaps and Bounds . It’s for for leaders at all levels. Through a simple do/don’t format , David shares years of insights he’s gained as an executive coach and communications strategist to help leaders see how communication is truly a superpower in today’s business and financial environment. “In my work with leaders across a range of Fortune 500 companies, I often hear strikingly similar frustrations,” says Davd. “Leaders come to me feeling stuck, unable to see a clear path through the dizzying array of challen...

How To Get Your Leader On Board With Internal Communication

The person I turn to for effective communication advice, David Grossman, has released a new eBook called, Top 10 Barriers Communicators Face:  How to Get Your Leader on Board with Internal Communication . "Today, the savviest executives are realizing the power and potential of communication to drive results.  Smart leaders know they need to connect the dots differently than before," explains David. This free eBook helps communication professionals recognize the 10 most common barriers to effective communication that leaders construct .  It reveals what communicators can say to their leaders to help guide their thinking and offers a host of actionable tips for moving leaders past these barriers, including what to say and what to do. The ebook teaches how to break barriers from leaders who are: Scattered; communicate reactively Trapped in the tactical Not engaged in communication planning Don’t value communication Providing you limited access t...