Eric Jacobson On Management And Leadership

  Here are some great tips from  Michelle Tillis Lederman 's book,  The 11 Laws of Likability . They are all about: what to do and what not to do to be a leader who's an effective listener : Do : Maintain eye contact Limit your talking Focus on the speaker Ask questions Manage your emotions Listen with your eyes and ears Listen for ideas and opportunities Remain open to the conversation Confirm understanding, paraphrase Give nonverbal messages that you are listening (nod, smile) Ignore distractions Don't : Interrupt Show signs of impatience Judge or argue mentally Multitask during a conversation Project your ideas Think about what to say next Have expectations or preconceived ideas Become defensive or assume you are being attacked Use condescending, aggressive, or closed body language Listen with biases or closed to new ideas Jump to conclusions or finish someone's sentences

Here are some great tips from  Michelle Tillis Lederman 's book,  The 11 Laws of Likability . They are all about: what to do and what not to do to be a leader who's an effective listener : Do : Maintain eye contact Limit your talking Focus on the speaker Ask questions Manage your emotions Listen with your eyes and ears Listen for ideas and opportunities Remain open to the conversation Confirm understanding, paraphrase Give nonverbal messages that you are listening (nod, smile) Ignore distractions Don't : Interrupt Show signs of impatience Judge or argue mentally Multitask during a conversation Project your ideas Think about what to say next Have expectations or preconceived ideas Become defensive or assume you are being attacked Use condescending, aggressive, or closed body language Listen with biases or closed to new ideas Jump to conclusions or finish someone's sentences

  The Seven Arts Of Change book by David Shaner  is all about leading business transformation that lasts.  It’s well worth your read. Some of my favorite leadership lesson takeaways include:  Personal Progress : Most leaders miss the fact that every employee possesses a latent willingness to change. Leaders often ignore the fact that personal progress is one of our strongest human desires. Your job as the leader is to connect the new business need with an opportunity for personal progress.  Compassion : We all willingly follow and model a leader who makes an effort to truly understand us. That is because such leaders exude compassion.  Change : There is no other more compassionate activity than listening and then responding in a way that demonstrates genuine understanding. There is so much power in this small act because it can immediately establish trust and diffuse the negative energy exuding from individuals at the outset of change.  Lis...

Today's leadership tip on how to be an  active listener  comes from the book,  Stronger . The authors explain that perhaps the best single technique t o convey effective listening  requires you to be an  active listener . When someone has finished making a point, use that person's name and then paraphrase in your words the essence of what you understood that person to say. Then ask a follow-question. Frame your question to keep the focus on the person speaking.

Although people generally spend about 50 percent more time listening than speaking, the average listener misses more than he or she takes in – about two-thirds of any spoken message. That’s the unnerving findings of Robert Bolton, PH. D. and Dorothy Grover Bolton, ED.M. , authors of the new book, Listen Up or Lose Out .  “Listening is not only the skill that lets you into the other person’s world; it is also the single most powerful move you can make to keep the conversation constructive” – Douglas Stone , Bruce Patton and Sheila Heen .  Equally important, listening well has been found to distinguish the best managers, teachers, and leaders, according to Daniel Goleman , author of, Social Intelligence: The New Science of Human Relationships . Presented within 22 chapters within five parts , the Bolton’s book teaches you: Why you should improve your listening The do’s and don’ts of great listening How to properly reflect content you’ve heard Reading and refl...

Here are some great tips from Michelle Tillis Lederman's book,  The 11 Laws of Likability . They are all about: what to do and what not to do to be a leader who's an effective listener : Do : Maintain eye contact Limit your talking Focus on the speaker Ask questions Manage your emotions Listen with your eyes and ears Listen for ideas and opportunities Remain open to the conversation Confirm understanding, paraphrase Give nonverbal messages that you are listening (nod, smile) Ignore distractions Don't : Interrupt Show signs of impatience Judge or argue mentally Multitask during a conversation Project your ideas Think about what to say next Have expectations or preconceived ideas Become defensive or assume you are being attacked Use condescending, aggressive, or closed body language Listen with biases or closed to new ideas Jump to conclusions or finish someone's sentences

Here are some great tips from Michelle Tillis Lederman's book,  The 11 Laws of Likability . They are all about: what to do and what not to do to be a leader who's an effective listener : Do : Maintain eye contact Limit your talking Focus on the speaker Ask questions Manage your emotions Listen with your eyes and ears Listen for ideas and opportunities Remain open to the conversation Confirm understanding, paraphrase Give nonverbal messages that you are listening (nod, smile) Ignore distractions Don't : Interrupt Show signs of impatience Judge or argue mentally Multitask during a conversation Project your ideas Think about what to say next Have expectations or preconceived ideas Become defensive or assume you are being attacked Use condescending, aggressive, or closed body language Listen with biases or closed to new ideas Jump to conclusions or finish someone's sentences

Being a good listener is absolutely essential to being an effective leader. When you really listen, you : Remember names and facts correctly. Hear "between the lines." Show respect. Learn more about what's going on within your workplace. Here are 10 tips on how to be a better listener : Look at the person who's speaking to you. Maintain eye contact. Watch for non-verbal clues, body language, gestures and facial expressions. Eliminate all distractions. Don't multi-task. Ask questions that let the other person know you have heard them, and that you want to learn more. Don't interrupt. Don't finish the other person's sentences. Avoid using words, such as "no," "but," and "however," when you respond. Don't prejudge. Display a friendly, open attitude and body language. Ask questions to clarify what you heard.