After 20 years of working with corporations to build a more diverse and inclusive culture, authors Mark Kaplan and Mason Donovan wrote, The Inclusion Dividend. Published in 2013, the book has become a must-read for business leaders who want to learn how investing in diversity and inclusion will pay dividends in: greater innovation higher productivity stronger client relationships a more engaged workforce Today, Donovan explains in his guest post below that there are four areas of competency that must be mastered in order to create sustainable inclusion . These competencies are broad, touching all levels of the organization, from intrapersonal interactions to the organization’s interface with the marketplace. By: Mason Donovan Competency I: Individual Awareness and Self-Management · Challenge Your Own Conventional Wisdom – Your ...
Sharing tips, ideas and techniques for leaders and managers for the past 16 years.