"Today's customers demand something unlike anything they have ever wanted in the past -- a connection with your business," explains Noah Fleming , author of the new, must-read book , Evergreen . "This means that in order to increase customer loyalty, you need to create a relationship with that customer on a deeper and much more profound level," adds Fleming. And, to do this, you need to think in an entirely new way (at times even counterintuitively) about your market, your customers and your marketing offers. Noah Fleming Fortunately, in Fleming's timely and intensively relevant book , he shows you through strategies, exercises and examples what to do. He explains why the customer is not always right. And, why not every customer is worth keeping. Fleming's techniques teach you how to acquire customers faster and how to create what he calls legitimate brand loyalty -- the type that helps to keep your business thriving. One of the boo...
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