Eric Jacobson On Management And Leadership

Gregg Thompson’s book,  The Master Coach , reveals these 10 mistakes that you should avoid when you coach someone:  Trying to be a great coach . Instead, put your energy into helping the person become great. Working too hard . It’s your job to challenge the person to do the hard work. Not saying what needs to be said. Neglecting to ask the person how you can be most helpful. Assuming the person is a challenge to overcome or a problem to be fixed . Coaching is not a project, but rather a special relationship and conversation. Talking too much . Silence and attentive listening are some of the most powerful coaching tools. Owning the outcome . The person being coached owns both the success and the failures; you don’t. Giving excessive well-meaning advice . Steering the conversation toward the path you know is best . Instead, allow the person to find their own best path forward. Finishing without a commitment . Insist the person promises to advance their cause in some way.

The new book, Reinventing the Leader , is an inspiring account of the magic that can happen when a leader realizes they must undergo their own transformation in order to transform their organization.  This candid and practical book by Guilherme ( Gui) Loureiro , Regional CEO overseeing Walmex, Walmart Canada, and Walmart Chile (now Chairman of the Board for Walmex and Regional CEO for Canada, Chile, Central America, and Mexico), and his executive leadership coach Carlos Marin shows how even the most successful leaders must be open to personal change in order to transform their company. The book details how the pair pioneered a data-driven, customer-centric business transformation at Walmex—Walmart’s biggest division outside of the United States. “This book is a blueprint for transformational success for leaders in any business who find themselves facing the need to retool their own company’s systems and operations and energize and inspire an entire corporate culture in order...

Fortunately, I've benefited from having great mentors throughout my career. And I've have the honor and good fortune to be a mentor, both formally and informally, for various individuals the past few decades. Mentoring is powerful. Both being a mentor. And being mentored. That's why I became an instant fan of the book,  One Minute Mentoring: How to Find and Work With a Mentor -- and Why You'll Benefit from Being One . The book presents a fictional parable about the power of finding, or being, a mentor. In what is about a one- to two-hour read, you'll gain knowledge and easy-to-use tools for  how to find and leverage mentoring relationships . Ken Blanchard You'll also learn why developing effective communication and relationships  across generations  through mentoring can be a tremendous opportunity for companies and individuals alike. Bestselling author,  Ken Blanchard, Ph.D . teamed up with  Claire Diaz-Ortiz  to write  One Minute Mentoring . Bla...

Bill Berman  and  George Bradt , authors of the book,  Influence and Impact , explain the importance of helping your employees to understand what their jobs entails, and what the culture expects, so they can do the work you need from them the most.  More importantly, they say that it is better for you as a leader to  coach employees rather than supervise  them. And, as you coach, they recommend you:  Ensure the employee fully understands their job responsibilities. Pave the way for the employee to be successful. Given them the time, resources and encouragement they will need. Help them know themselves better. Consider a personality assessment by a trained evaluator so they understand their styles and preferences. Help them know the business. Ensure they know the organization’s mission, vision and purpose, business strategies and cultural norms. Help them know you. Help them to really understand what you really need from them to make you and the organiz...

Bill Berman  and  George Bradt , authors of the book,  Influence and Impact , explain the importance of helping your employees to understand what their jobs entails, and what the culture expects, so they can do the work you need from them the most.  More importantly, they say that it is better for you as a leader to  coach employees rather than supervise  them. And, as you coach, they recommend you:  Ensure the employee fully understands their job responsibilities. Pave the way for the employee to be successful. Given them the time, resources and encouragement they will need. Help them know themselves better. Consider a personality assessment by a trained evaluator so they understand their styles and preferences. Help them know the business. Ensure they know the organization’s mission, vision and purpose, business strategies and cultural norms. Help them know you. Help them to really understand what you really need from them to make you and the organiz...

Bill Berman  and  George Bradt , authors of the book,  Influence and Impact , explain the importance of helping your employees to understand what their jobs entails, and what the culture expects, so they can do the work you need from them the most.  More importantly, they say that it is better for you as a leader to  coach employees rather than supervise  them. And, as you coach, they recommend you:  Ensure the employee fully understands their job responsibilities. Pave the way for the employee to be successful. Given them the time, resources and encouragement they will need. Help them know themselves better. Consider a personality assessment by a trained evaluator so they understand their styles and preferences. Help them know the business. Ensure they know the organization’s mission, vision and purpose, business strategies and cultural norms. Help them know you. Help them to really understand what you really need from them to make you and the organiz...

A good manager is both a  coach  and a  counselor .  Generally, coaching should precede counseling. As a coach ,   a manager: identifies an employee's need for instruction and direction and this need is usually directly related to his or her performance or career goals. Coaching is collaborative. It relies on mutual, progressive goal-setting, personal feedback, and an ongoing, supportive relationship. You coach to help retain employees and to show you care about your employees as individuals. It's best to coach when a new procedure is introduced, a job is changed, and/or a skill gap is identified. As a counselor , a manager first identifies a problem that interferes with an employee's work performance and then helps the employee to define specifically what behavior he or she needs to change in order to improve his or her performance or resolve a problem. So, the difference between coach and counselor is subtle, but important. And, as Sharon Armstr...

  Bill Berman  and  George Bradt , authors of the book,  Influence and Impact , explain the importance of helping your employees to understand what their jobs entails, and what the culture expects, so they can do the work you need from them the most.  More importantly, they say that it is better for you as a leader to  coach employees rather than supervise  them. And, as you coach, they recommend you:  Ensure the employee fully understands their job responsibilities. Pave the way for the employee to be successful. Given them the time, resources and encouragement they will need. Help them know themselves better. Consider a personality assessment by a trained evaluator so they understand their styles and preferences. Help them know the business. Ensure they know the organization’s mission, vision and purpose, business strategies and cultural norms. Help them know you. Help them to really understand what you really need from them to make you and the ...

“Helping others is a good thing, but even the most well-intentioned attempts can be undermined by a simple truth: We almost always focus on “fixing” people – correcting problems or filling the gaps between where they are and where we think they should be. Unfortunately, this doesn’t inspire sustained learning or positive change. Even when people do respond, they often do so out of obligation rather than motivation,” explain the authors of the book,  Helping People Change: Coaching With Compassion For Lifelong Learning And Growth . The authors,  Richard Boyatzis ,  Melvin Smith  and  Ellen Van Oosten , teach that the most effective way to help people learn and change is to connect to a positive vision of themselves, or to an inspiring dream they’ve long held. Having a personal vision is one of the most powerful ways to engage neurologically and emotionally. Plus, great coaches know that people draw energy from their visions and dreams, and that same energy sustai...

Bill Berman  and  George Bradt , authors of the book,  Influence and Impact , explain the importance of helping your employees to understand what their jobs entails, and what the culture expects, so they can do the work you need from them the most.  More importantly, they say that it is better for you as a leader to  coach employees rather than supervise  them. And, as you coach, they recommend you:  Ensure the employee fully understands their job responsibilities. Pave the way for the employee to be successful. Given them the time, resources and encouragement they will need. Help them know themselves better. Consider a personality assessment by a trained evaluator so they understand their styles and preferences. Help them know the business. Ensure they know the organization’s mission, vision and purpose, business strategies and cultural norms. Help them know you. Help them to really understand what you really need from them to make you and the organiz...

Bill Berman  and  George Bradt , authors of the book,  Influence and Impact , explain the importance of helping your employees to understand what their jobs entails, and what the culture expects, so they can do the work you need from them the most.  More importantly, they say that it is better for you as a leader to  coach employees rather than supervise  them. And, as you coach, they recommend you:  Ensure the employee fully understands their job responsibilities. Pave the way for the employee to be successful. Given them the time, resources and encouragement they will need. Help them know themselves better. Consider a personality assessment by a trained evaluator so they understand their styles and preferences. Help them know the business. Ensure they know the organization’s mission, vision and purpose, business strategies and cultural norms. Help them know you. Help them to really understand what you really need from them to make you and the organiz...

“Helping others is a good thing, but even the most well-intentioned attempts can be undermined by a simple truth: We almost always focus on “fixing” people – correcting problems or filling the gaps between where they are and where we think they should be. Unfortunately, this doesn’t inspire sustained learning or positive change. Even when people do respond, they often do so out of obligation rather than motivation,” explain the authors of the book,  Helping People Change: Coaching With Compassion For Lifelong Learning And Growth . The authors,  Richard Boyatzis ,  Melvin Smith  and  Ellen Van Oosten , teach that the most effective way to help people learn and change is to connect to a positive vision of themselves, or to an inspiring dream they’ve long held. Having a personal vision is one of the most powerful ways to engage neurologically and emotionally. Plus, great coaches know that people draw energy from their visions and dreams, and that same energy sustai...

Bill Berman  and  George Bradt , authors of the book,  Influence and Impact , explain the importance of helping your employees to understand what their jobs entails, and what the culture expects, so they can do the work you need from them the most.  More importantly, they say that it is better for you as a leader to  coach employees rather than supervise  them. And, as you coach, they recommend you:  Ensure the employee fully understands their job responsibilities. Pave the way for the employee to be successful. Give them the time, resources and encouragement they will need. Help them know themselves better. Consider a personality assessment by a trained evaluator so they understand their styles and preferences. Help them know the business. Ensure they know the organization’s mission, vision and purpose, business strategies and cultural norms. Help them know you. Help them to really understand what you really need from them to make you and the organiza...

“Helping others is a good thing, but even the most well-intentioned attempts can be undermined by a simple truth: We almost always focus on “fixing” people – correcting problems or filling the gaps between where they are and where we think they should be. Unfortunately, this doesn’t inspire sustained learning or positive change. Even when people do respond, they often do so out of obligation rather than motivation,” explain the authors of the book,  Helping People Change: Coaching With Compassion For Lifelong Learning And Growth . The authors,  Richard Boyatzis ,  Melvin Smith  and  Ellen Van Oosten , teach that the most effective way to help people learn and change is to connect to a positive vision of themselves, or to an inspiring dream they’ve long held. Having a personal vision is one of the most powerful ways to engage neurologically and emotionally. Plus, great coaches know that people draw energy from their visions and dreams, and that same energy sustai...

  Bill Berman  and  George Bradt , authors of the book,  Influence and Impact , explain the importance of helping your employees to understand what their jobs entails, and what the culture expects, so they can do the work you need from them the most.  More importantly, they say that it is better for you as a leader to  coach employees rather than supervise  them. And, as you coach, they recommend you:  Ensure the employee fully understands their job responsibilities. Pave the way for the employee to be successful. Given them the time, resources and encouragement they will need. Help them know themselves better. Consider a personality assessment by a trained evaluator so they understand their styles and preferences. Help them know the business. Ensure they know the organization’s mission, vision and purpose, business strategies and cultural norms. Help them know you. Help them to really understand what you really need from them to make you and the ...

Bill Berman and George Bradt , authors of the book, Influence and Impact , explain the importance of helping your employees to understand what their jobs entails, and what the culture expects, so they can do the work you need from them the most.  More importantly, they say that it is better for you as a leader to coach employees rather than supervise them. And, as you coach, they recommend you:  Ensure the employee fully understands their job responsibilities. Pave the way for the employee to be successful. Given them the time, resources and encouragement they will need. Help them know themselves better. Consider a personality assessment by a trained evaluator so they understand their styles and preferences. Help them know the business. Ensure they know the organization’s mission, vision and purpose, business strategies and cultural norms. Help them know you. Help them to really understand what you really need from them to make you and the organization successful. Help t...

“Helping others is a good thing, but even the most well-intentioned attempts can be undermined by a simple truth: We almost always focus on “fixing” people – correcting problems or filling the gaps between where they are and where we think they should be. Unfortunately, this doesn’t inspire sustained learning or positive change. Even when people do respond, they often do so out of obligation rather than motivation,” explain the authors of the book,  Helping People Change: Coaching With Compassion For Lifelong Learning And Growth . The authors,  Richard Boyatzis ,  Melvin Smith  and  Ellen Van Oosten , teach that the most effective way to help people learn and change is to connect to a positive vision of themselves, or to an inspiring dream they’ve long held. Having a personal vision is one of the most powerful ways to engage neurologically and emotionally. Plus, great coaches know that people draw energy from their visions and dreams, and that same energy sustai...