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Showing posts from 2016

New Year's Resolutions For Leaders

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With only one one day left of 2016, it's time to identify your New Year's Resolutions for 2017.

To get you started, how about selecting one or more of these 70 New Year's resolutions for leaders?

Perhaps write down five to ten and then between now and tomorrow, think about which couple you want to work on during 2017.
Don't micromanageDon't be a bottleneckFocus on outcomes, not minutiaeBuild trust with your colleagues before a crisis comesAssess your company's strengths and weaknesses at all timesConduct annual risk reviewsBe courageous, quick and fairTalk more about values more than rulesReward how a performance is achieved and not only the performanceConstantly challenge your team to do betterCelebrate your employees' successes, not your ownErr on the side of taking actionCommunicate clearly and oftenBe visibleEliminate the cause of a mistakeView every problem as an opportunity to growSummarize group consensus after each decision point during a meetingPra…

Most Popular Post From 2016: How To Lead By Using The 10 Essential Elements Of Dignity

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In their book, Millennials Who Manage, authors Chip Espinoza and Joel Schwarzbart, quote Donna Hicks's explanation about how dignity is different from respect.
Dignity is different from respect in that it is not based on how people perform, what they can do for us, or their likability. Dignity is a feeling of inherent value and worth. Therefore, Espinoza and Schwarzbart recommend that leaders treat those they are leading with dignity and follow Hick's 10 Essential Elements of Dignity:
Acceptance of Identity - Approach people as being neither inferior nor superior to you. Assume that others have integrity.Inclusion - Make others feel that they belong, whatever the relationship.Safety - Put people at ease at two levels: physically, so they feel safe from bodily harm, and psychologically, so they feel safe from being humiliated.Acknowledgment - Give people your full attention by listening, hearing, validating, and responding to their concerns, feelings, and experiences.Recognition

Seven Ways To Be A Collaborative Leader Of A Team

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Edward M. Marshall's book, Transforming The Way We Work -- The Power Of The Collaborative Workplace, remains relevant today, more than a decade after Marshall wrote it.

Particularly useful is the book's section that teaches readers how to be a collaborative leader.

Marshall says that there are seven different, important roles and responsibilities of collaborative leaders when leading teams, and those leaders should select the appropriate style to meet the team's needs.

The seven roles are:
The leader as sponsor -- You provide strategic direction, boundaries and coaching for the team. You also monitor progress and ensure integrity in the team's operating processes.The leader as facilitator -- You ensure that meetings, team dynamics, and interpersonal relationships function effectively. You also ensure internal coordination of activities among team members.The leader as coach -- You provide support and guidance and you serve as a sounding board.The leader as change agent/…

Nine Ways To Be A Stronger Career Mentor And Coach

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Author Paul Falcone offers the following great advice for how to become a stronger career mentor and coach by helping your subordinates grow and develop in their own careers.
Encourage others to engage in random acts of kindness.Find creative ways of surprising your customers.Focus on making bad relationships good and good relationships better.Look for new ways of reinventing the workflow in light of your company's changing needs.Think relationship first, transaction second.Realize that people can tell more about you by the depth of your questions than by the quality of your statements.Separate the people from the problem.Always provide two solutions for each question you ask or suggestion you raise.Employ right-brain imagination, artistry, and intuition plus left-brain logic and planning. And, one of my favorite pieces of advice from Falcone: Convert "yes...but:" to "yes...and" statements to acknowledge the speaker's point of view and to share additional in…

How To Create SMART Goals

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Too often, businesses don't have clearly defined goals and even less often specific plans to reach those goals.

When you set a goal for your business, be sure it is SMART:
SpecificMeasurableAttainableRelevantTime-relatedShare that goal with your employees, so they understand all of the five attributes of the goal.

And then for your plan (sometimes called "program"), keep these tips in mind:
Realistically assess the obstacles and resources involved and then create a strategy for navigating that reality.  For me this year, that meant adjusting my race schedule this summer to accommodate a nagging hamstring injury.Plan for more than just willpower.  Instead, plan by taking into consideration your business environment, your employees' schedules and workload, and everyone's accountability so that all these factors will work together to support you to achieve your goal.

10 Questions Every Leader Should Ask

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Here are 10 important questions business leaders should ask, according to Ken Blanchard and Garry Ridge, authors of Helping People Win At Work:
Does my business have a clear, meaningful, and easily understood vision/mission?Do I have the right people in the right seats on the bus?Do I have a BHAG (big hairy audacious goal), and have I communicated it to my employees?Are my values driving the behavior I want in my organization?Am I creating a culture that increases employee engagement?Am I cultivating a spirit of internal and external learning?Do my employees know what an A looks like, and am I supporting them to get that A?Are our products/services creating lasting, positive memories for our customers?Do I have the best, most timely data and information to help my business make good decisions?Are our key performance indicators the right ones, and are we measuring what matters? And, one more questions to ask is:
Do we celebrate success?

Four Business Books To Read In 2017

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To find the best business, communications and leadership books to add to my "to read" list for 2017, I reached out to some of the best experts in the field. Individuals I admire and respect.

Here is what they read this year and recommend adding to your 2017 "to read" list:


Paul Smith Organizational Storytelling Speaker, Trainer/Coach, Author
The Elegant Pitch: Create a Compelling Recommendation, Build BroadSupport, and Get It Approved, by Mike Figliuolo.
"As a storytelling trainer and consultant, I’m constantly asked by companies to help their managers 'tell a better story.' When I dig in to find out what the issues and needs are, about half the time I conclude that it’s not actually storytelling that they need. What they need is the ability to craft a simpler, more logical, and more compelling argument that they can deliver in a presentation or in a memo. The Elegant Pitch teaches that and does it well," says Paul.
Web: www.LeadWithAStory.com Twitt…

Three Leadership Skills Building Tips

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Be Decisive
A manager who can't make a decision or who can't make a timely decision will frustrate his/her employees. Equally bad, a lack of decision will impede the progress of the manager's team.

Some managers make endless requests for data as a way to postpone their having to make a decision. Employees end up spinning in circles, slicing and dicing the information far beyond what is truly needed for the manager to make a decision.

Some managers are simply afraid to make a decision in fear of making a "wrong" decision. These managers don't necessarily request needless data, but simply just never made a decision.

Successful managers (true leaders) gather the data from their employees, make any necessary follow-up requests (probing beyond what their employee may have researched/gathered on their own), and then make their decision...knowing that in virtually all cases most decisions are not black and white "right or "wrong," but are the best decisio…

Four Ways To Be A Humble Leader

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From John Blakey's new book, The Trusted Executive, published just a couple weeks ago, here are these four tips from Jim Collins for how to be a humble leader:
Demonstrate a compelling modesty, shunning public adulation and never be boastful.Act with quiet, calm determination and motivate others through inspired standards, not inspiring charisma.Channel ambition into the company, not the self, and set up successors for even more greatness in the next generation.Look in the mirror, not out of the window, when apportioning responsibility for poor performance.

Five Key Interview Questions

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If you are leading an organization and are the last person to interview a candidate, focus your questions more on trying to see if the person is a cultural fit. Here are a few questions to pose to potential new hires (from the book, Advisory Leadership:
What motivates you?What are you passionate about? (Finding out what people are passionate about and why is a great window into someone's personality.)What are you telling your family/spouse about our company? (This question often takes candidates off guard and results in some often very honest answers.)What did you enjoy most/find most challenging in  your last position? (There are no right or wrong answers, necessarily. This question is a great assessment of the candidate, especially when considering certain roles.)What opportunities do you see for yourself here?

Hold Getting-To-Know You Conversations With Your Direct Reports

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To help you bring out the best in your team, you need to get close and understand their skills, abilities, and motivations. So, the authors of the book, Your First Leadership Job, recommend you hold getting-to-know-you conversations with each of your direct reports.

Ask these open-ended questions. Let each team member know the purpose of the meeting in advance. And, don't cheat by adding in work-specific questions.
What do you enjoy doing most as part of your work? Why?What do you  miss most about the jobs you've had in the past? Why?What things about your current job do you enjoy the least? Why?How do you cope with or relieve stress?To help you do your job, what could I change about: Your work environment? The content of your work? How you get your work done?What form of recognition do you prefer or not prefer?

How To Create A Cycle Of Success

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The Cycle of Winning has five parts: Decide, Overdo, Adjust, Finish, Keep Improving. These are the five actions that winners take to get on track and to help stay on tract. Theses actions create Serial Winners, explains Larry Weidel in his book, Serial Winner.

"Serial Winners leverage a cycle of winning action to make progress," says Weidel. "They do something every day that puts them on a course for the things they want in life."

"As you read [the book], you'll realize that you're already doing some of these things. But one or more of them will jump out at you -- the things you're missing," adds Weidel.

In the book, Weidel presents a step-by-step process that you can apply to your life, career and in your business.

Larry Weidel
For example, Weidel teaches:
Don't Hesitate, Decide -- Serial Winners make up their minds to being and then they keep moving. They know the clock is ticking and they need to continually make decisions and take actio…

How To Lead Through The Language Of Leadership

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Communication expert Bart Egnal reveals why jargon is so prevalent in the workplace, and why it usually undermines those who use it, in his new book, Leading Through Language.

Step by step, Egnal demonstrates how effective leaders reject fuzzy terminology in favor of the language of leadership. And, by language of leadership, he means using language that clearly and powerfully brings ideas to life for the audience.

The book has two parts. The first part examines why jargon exists and discusses its implications for leaders.The second part teaches how to use language that conveys ideas with energy, clarity, and conviction.

Egnal also explains that before you think about language you need to adopt a leader's mindset using these six principles:
Begin with vision. You must define the vision as a possibility that others can embrace or aspire to fulfill.Yet, it must be concrete enough that people can grasp it as something clear and achievable.Define your own conviction. When you speak fr…

Ten Sample Guiding Business Principles

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I really like these 10 guiding business principles that San Antonio, TX headquartered insurance company USAA lives by: Exceed customer expectationsLive the Golden Rule (treat others with courtesy and respect)Be a leaderParticipate and contributePursue excellenceWork as a teamShare knowledgeKeep it simple (make it easy for customers to do business with us and for us to work together)Listen and communicateHave fun You can find more examples of companies with impressive guiding principles in the book, 1001 Ways To Energize Employees.

Four Ways To Make Your Executive Coaching Experience A Success

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If you are a leader already engaging with an executive coach, or contemplating engaging one, here are four ways to make your coaching experience a success, as reported in a relatively recent issue of Fortune magazine:
Find the right match. Find someone to push and challenge you. To encourage you and to hold you accountable.  Be sure the person you engage with is a person you can trust and can talk to easily.Be aware of your company's expectations. If your boss hired the coach to work with you, make sure your boss, and your boss's boss, share their expectations and hoped-for outcomes with you. Then, make sure your coach knows that those things belong at the top of your goals list.Get your money's worth. Work with your coach on issues or questions that have a direct correlation to success in your job. Be sure your coach sees you in action. Allow your coach to observe you interacting with your peers or direct reports. This also gives your colleagues a sense that you're se…

Read Good To Great

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Near the top of virtually every list you'll see of the best leadership books, you'll find, Good To Great, by Jim Collins.

The book, five years in the making, and published in 2001, addresses the all-important question of: Can a good company become a great company, and if so, how?

Some of the lessons from the book are:
"Leadership is equally about creating a climate where the truth is heard and the brutal facts confronted.""Leading from good to great does not mean coming up with the answers and then motivating everyone to follow your messianic vision.  It means having the humility to grasp the fact that you do not yet understand enough to have the answers and then to ask the questions that will lead to the best possible insights.""Good-to-great companies use technology as an accelerator of momentum, not a creator of it.""Engage in dialogue and debate."Good-to-great companies are those who have the ability to get and keep enough of the rig…

70 New Year's Resolutions For Leaders In 2017

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With only one month left of 2016, it's not too early to start identifying your New Year's Resolutions for 2017.

To get you started, how about selecting one or more of these 70 New Year's resolutions for leaders?

Perhaps write down five to ten and then between now and December 31, think about which couple you want to work on during 2017.
Don't micromanageDon't be a bottleneckFocus on outcomes, not minutiaeBuild trust with your colleagues before a crisis comesAssess your company's strengths and weaknesses at all timesConduct annual risk reviewsBe courageous, quick and fairTalk more about values more than rulesReward how a performance is achieved and not only the performanceConstantly challenge your team to do betterCelebrate your employees' successes, not your ownErr on the side of taking actionCommunicate clearly and oftenBe visibleEliminate the cause of a mistakeView every problem as an opportunity to growSummarize group consensus after each decision point …

17 Ideas For Employee Programs

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As you select the employee programs you'll offer at your company during 2017, consider choosing one or more from this list of 17 from Richard P. Finnegan, author of the book, The Stay Interview.

Employee Programs
Presentation opportunities at new employee orientationsPlanning committees for holiday parties and other eventsEmployee referral programs and rewardsFlexible scheduleWork from homeTuition reimbursementInternal training programsMentoring programsInternal input groupsCareer day or fairsFund-raising walks, and other volunteer civic programsProfessional certificationsReimbursement for membership in Rotary, Chamber of Commerce, and other professional civic organizationsCompany-sponsored recreation teams from softball to yogaParticipation in the company's donation decisionsTransportation help via ride-sharing/van poolingCompany policy for matching personal donation to charities

There Is No Shame In Asking For Help

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If you are new to managing, or if you are struggling with a management dilemma, ask for help. There is no shame in asking for help.

Seek the guidance of a colleague at work. Reach out to a mentor at or away from work. Turn to an online resource. Consult a book on managing.

Whatever you do, don't sit back and do nothing. Managing even one employee can be challenging. And many managers receive little or no formal training on how to be a manager. That means you have to be proactive about learning how to be a good manager.

Your team is depending on you, and to lead them effectively you need to know to how manage effectively. So, ask for help.

Great Ideas Come At Anytime From Anyone On Your Team

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Great ideas for your business can come at anytime from anyone on your team.

So, as a leader, be sure you dig deep for ideas, and provide an easy way for all employees to make suggestions.

Did you know that the idea for the microwave oven came to the inventor, Percy L. Spencer, when a chocolate bar melted in his shirt pocket as he stood in front of a magnetron, the microwave tube used to power radar?

Carl Magee invented the parking meter when back in 1932 the Oklahoma City Chamber of Commerce asked Magee to solve problems caused by all-day parkers in the downtown business district.

To jump-start your idea sharing program, encourage employees to:
Tell you the obstacles they encounterShare what they are hearing from satisfied and unhappy (or lost) customersExplain what they think your business can do better than the competition

Encourage Peer Coaching

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Do you create an environment at your business/organization that allows peer coaching to succeed?

Hopefully you do. If you don't, encourage peer coaching among the members of your team. Peer coaching can be formal, informal or a combination of both.

You'll likely find that everyone on your team has a skill, technique, behavior that they can teach a fellow team member. That coaching is rewarding for both parties, and it helps everyone to learn an important skill for being a successful leader -- coaching.

Three Things Coaches Must Do To Drive Success

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Former University of Kansas head basketball coach Roy Williams once told U.S. News and World Reportmagazine that there are three things that coaches as leaders must do to drive success:
"Have everyone on the team focus on the same goal."  And, the leader must effectively communicate that goal to the team."Emphasize those goals every day.""Understand that although everyone has a common goal, individuals also have goals, needs and dreams that must be cared for." According to Williams, in a commentary he wrote for the magazine, the third point is the most challenging to address and where leadership may be the most critical. And, I totally agree.

Therefore, if you lead a team at work or within an organization, one of the best ways to work with each of your team players is to tailor your motivation techniques for each individual, and then be prepared to tweak those techniques if necessary as each person grows.

Williams was the head coach at the University of K…

How To Lead A Successful Business Operation

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Here are some good tips for leading a successful business operation from the handy booklet, 144 Ways To Walk The Talk, by Eric Harvey and Al Lucia:
Involve your team in setting standards that are achievable but also require everyone to stretch their knowledge and skills.Remember that regardless of what you say, it is the performance you're willing to accept that becomes your true standard.Work as a team to stay abreast of technology advancements. Have different employees read different trade and professional magazines and blogs.  Ask others to share key learning from workshops, webinars, seminars and conferences they attend. Make it easy via meetings and or within an Intranet forum/Blog area to share what everyone is learning and hearing.Ask each member of your group to identify the three most significant obstacles to their performance. Create a master list and develop strategies to eliminate them. Then, reward employees for identifying obstacles!

The 10 Things I Am Thankful For This Year

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Each year, around Thanksgiving time, I think about what I am thankful for. This year, I decided to once again take the time to make a list. A list of 10 things I am thankful for.

What's on your list thisyear?  And, what's on your list this year that wasn't on last year's list?

Here is my list:
Family and friendsEmployment, and a year of positive evolution for my workplaceTechnology, Blogs, Twitter and all social media sharing tools that help me to be a constant learnerHealth and all those who help me stay healthy and encourage me to reach my 2016 fitness goal -- which included running 80 races (a combination of 5K and 10K races) this year benefiting a variety of mostly Kansas City area nonprofits and charities, Setting business and personal goals and working hard to reach or exceed themGood books (including ones the book club recommended)Nonprofit organizations that provide vital services and ways for me to volunteer and donateMusicThe ability to travel for vacationsRead…

How To Build A Great Business

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When you start reading Mark Thompson’s and Brian Tracy’s book called, Now…Build a Great Business!, you may feel like you are reading 200 pages of Blog posts, but the bite-sized approach to providing tools, practical steps and ideas, rather than theory, is precisely the authors’ intended approach.

The book thoroughly explains the seven keys for how to achieve business success:
1.  Become a great leader
2.  Develop a great business plan
3.  Surround yourself with great people
4.  Offer a great product or service
5.  Design a great marketing plan
6.  Perfect a great sales process
7.  Create a great customer experience

You’ll find a checklist at the end of each step (each chapter) where you can write down your action plan for applying what you’ve learned.

Particularly interesting is the chapter on strategic planning, where the authors recommend you should ask yourself these important questions before you act to create or reinvent the direction of your organization:
•  Where are you now? …

Six Things Effective Leaders Do That Don't Cost Money

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I had the pleasure of interviewing Leigh Branham a few years ago. He's the author of the popular book called, The 7 Hidden Reasons Employees Leave.
He said that in research that he has done about the leaders of companies that have won "Best-Place-To-Work" competitions in 45 U.S. cities, that there are six things these effective leaders do that don't cost money. They do, however, cost time and effort. But, that is time and effort that can pay big dividends.
Here are the six things you can do: Make the commitment to create a great place to work. Inspire employee confidence in decisions and clear business direction Work to build trust based on honesty and integrity Practice open, two-way communication, especially in times of uncertainty Look out for the organization before you look out for yourself Believe employees should be developed and retained; not burned out and discarded Thanks for these great leadership tips, Leigh!

Resolve To Find A Mentor In 2017

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Having a mentor is one of the best things you can do to advance your career as a leader. So, decide today to secure a mentor who will work with you during 2017. Make that one of your New Year’s resolutions.

A mentor can benefit leaders new to their leadership role and they can benefit experienced and seasoned leaders, as well.

A strong mentoring relationship allows the mentor and the mentee to develop new skills and talents, to build confidence, and to build self-awareness.

Proper mentoring takes a commitment from both parties and it takes time to develop and to reap the rewards of the relationship. Plan to work with your mentor for no less than three months, and ideally for six months or longer.

When seeking out a mentor, think about these questions:
1.  Will the relationship have good personal chemistry?
2.  Can this person guide me, particularly in the areas where I am weakest?
3.  Will this person take a genuine interest in me?
4.  Does this person have the traits and skills I wan…

Follow Through On What You Promise

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Set a good example for your employees and follow through on everything you say you are going to do.

If you promise to get an employee an answer, get it for him or her. If you say you'll send a team member a report, do so. As the Nike campaign/slogan so aptly says, "Just Do It."

Too many leaders don't follow through. Perhaps they get busy. Perhaps they forget. However, following through is critical to keeping your team effective and efficient. And it's necessary for gaining respect from your employees.

Following through also means doing so in a timely fashion. If you take too long to follow through, it's as bad as not following through at all.

How To Get The Feedback You Need

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Getting feedback is an important way to improve performance at work. But sometimes, it can be hard to seek out, and even harder to hear. 
“Feedback is all around you. Your job is to find it, both through asking directly and observing it,” says David L. Van Rooy, author of the book, Trajectory: 7 Career Strategies to Take You From Where You Are to Where You Want to Be.
As today's guest post, Van Rooy offers these six tips for how to get the feedback you need to improve performance at work.
Guest Post By David L. Van Rooy
1.      Don’t forget to ask:  One of the biggest mistakes people make is assuming things are going perfectly (until they make a catastrophic mistake). By not asking, you’re missing out on opportunities for deep feedback: the difficult, critical feedback that gives you constructive ways to improve.
2.      Make sure you listen:  Remember, getting feedback is about improving your performance, not turning it into a “you versus them” mentality. Your reaction is critica…

How To Be A Healthy Leader

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If you're like many leaders, you're "too busy" to exercise on a regular basis. And, you don't give yourself time to renew and refresh. Truth is, there are ways to fit exercise and healthful habits into your busy day that will pay off in dividends.

From Experience Life magazine, here are 10 tips for how to fit even just moments into your day (at work, on the road and at home) to help you become more healthful:
Make a plan to exercise. Include exercise times, even if they are just in 10-minute increments, on your calendar.Find time to exercise and build on that time. Start off by walking for five minutes at lunch and add to that every few days until you've worked up to 30 minutes every few lunch hours.Limit screen time. Set a timer for how long you'll watch TV or surf the Net. Then, use the time you aren't in front of a screen to exercise.When you are watching TV, do squats, pushups, lunges, yoga poses and crunches.Think positive. Psychologists suggest …

Quick Brainstorming Activities

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According to Brian Cole Miller in his book, Quick Brainstorming Activities For Busy Managers, there are 50 ways to improve your brainstorming at your company or in your organization.

My favorite is the Paper Swap brainstorming activity:
A brainstorming technique where participants write their input on separate pieces of paper; then they swap papers and continue to add input. Miller provides 49 other techniques in his book (released by Amacom last month), all of which take less than 15 minutes to complete.

For all brainstorming sessions, Miller reminds leaders that you should:
Focus on quantity not qualityDon't allow criticismEncourage wild ideasCombine ideas for more ideas Miller also suggests that the best starting question for a brainstorming session is a Focus Question -- one that:
Uses the participants' own languageIs personal to the participants and not the organizationEvokes responses with imagery This is a must-read book for any manager who needs to effectively lead brain…

How To Be A Synergist To Lead Your Team To Predictable Success

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Why do so many teams and groups fail to perform--achieving compromise at best and gridlock at worst?

According to best-selling author Les McKeown, the problem lays in conflicting personality types:
the Visionary with big ideas and little execution.the Processor who insists on putting every detail through a system, slowing things. downthe Operator who just wants to end the meeting and get back to the "real work." It takes a Synergist, says McKeown to end the gridlock. A Synergist, who can take all three--the bold dreamers, the pragmatic realists, and the systems designers--and knit them together into a dynamic, well rounded team.

"Most importantly, the Synergist is a role anyone can learn," explains McKeown.
And, he teaches that skill set in his new book, The Synergist -- How to Lead Your Team to Predictable Success.

A Synergist:
sets their personal interests below the best interests of the enterprise as a whole.sees the big picture of what the team or group is there t…

Six Questions To Ask As A Superboss

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From Sydney Finkelstein's book, Superbosses: How Exceptional Leaders Master the Flow of Talent, comes these great questions you should routinely ask yourself as a leader:
Have you answered the "why do we exist" question for your team? Could all of your team members share this answer with you right now?Do you have people on your team who have followed non-traditional paths to their jobs, or do you find yourself attracted to cookie-cutter backgrounds?Are people on your team energized to come to work in the morning? How would you even know?Are you inspiring people to believe that they can achieve great things?Are you removing the bureaucratic barriers and hierarchy that get in the way of meaningful interaction and getting the job done?How often do you actively teach people how to do something, as opposed to just telling  people what to do?

How To Be A Catalyst Leader

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"Catalyst leaders represent the gold standard -- energetic, supportive, forward-thinking mentors who spark action in others," explain Tacy M. Byham and Richard S. Wellins, authors of the new book, Your First Leadership Job -- How Catalyst Leaders Bring Out the Best in Others.


More specifically, the authors share that a catalyst leader:
Asks and listensFosters innovationProvides balanced feedbackBuilds trustFocuses on people's potentialCollaborates and networksEmpowers othersEncourages developmentEnergizes and mobilizesAligns actions with strategy In the book, you'll learn how catalyst leaders bring out the best in people. They do that by, among other actions, by: Encouraging the person to try new things.Giving the person input on things that affect him/her.Allowing the person to safely learn through failure, so they can take appropriate risks.Taking the time to find out what motivates the person. The authors also cover the following topics in the book: How to build tru…

How To Identify A Leader During An Interview

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The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions:
What personal qualities define you as a leader?  Describe a situation when these qualities helped you lead others.Give an example of when you demonstrated good leadership.What is the toughest group from which you've had to get cooperation?Have you ever had difficulty getting others to accept your ideas?  What was your approach?  Did it work?Describe a situation in which you had to change your leadership style to achieve the goal?One leadership skill is the ability to accommodate different views in the workplace, regardless of what they are.  What have you done to foster a wide number of views in your work environment? Thanks to Sharon Armstrong, author of The Essential HR Handbook, for these helpful questions!

Eight Good Company Culture Guidelines

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"The clearer your company culture, the less likely it will be hijacked by the weaker personalities in your team," explains Mary Christensen, author of the book, Be A Network Marketing Leader. "A few guidelines will ensure a level playing field for all team members as they pursue their individual goals."

Christensen's recommended eight guidelines are:
We respect each other.We support each other.We appreciate everyone's contribution.We're always professional.We operate in a spirit of fun and friendship.We keep it positive.We're a gossip-free zone.We deal with our disagreements in private.

How To Ask More And The Power Of Questions

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"Questions help us break down barriers, discover secrets, solve puzzles, and imagine new ways of doing things, But few of us know how to question in a methodical way," explains Frank Sesno, Emmy-award-winning journalist, and author of the forthcoming book, Ask More.


Set to publish in January 2017, Sesno's book teaches readers how the power of questions:
Opens doorsUncovers SolutionsSparks Change More specifically, he reveals: The power and payoff of targeted diagnostic questions.How strategic questions can ease the hardest decisions and support triumphant outcomes.How and when to use empathy questions.How asking creativity questions help to get people to imagine, set their sights high and soar above failure. And, "when a leader fails to know where he/she is going, refuses to listen to what he/she doesn't want to hear, or relies on faulty information, bad things happen," adds Sesno.

Frank Sesno
Sesno also shares that some questions work best when they don'…