Eric Jacobson On Management And Leadership

“Too often, we don’t find out what’s truly on others’ hearts and minds because we don’t know how to ask the right questions in the right ways,” explains Jeff Wetzler , author of the new book, ASK .   In his timely, must-read book, Wetzler shows you a powerful method called The Ask Approach™ , based on a simple premise: that tapping into what other people truly think, know, and feel is a game-changing superpower for leaders.  Wetzler explains that the only thing that allows you to understand what’s on another person’s mind better is just asking them.   Following the powerful  The Ask Approach™  method will lead you to smarter decisions, more creative solutions, and deeper relationships. Also, by asking more questions you’ll help break down barriers, resolve challenges, encourage collaboration, and imagine new ways of doing things.   The five practical steps of the research-based, pressure-tested  The Ask Approach™  methodology are: Choose ...

Here are the  12 golden rules of effective communication  from  Paul Falcone , as highlighted in his book,  2600 Phrases for Setting Effective Performance Goals . Always remember to : Recognize achievements and accomplishments often. Celebrate success. Deliver bad news quickly, constructively, and in a spirit of professional development. Praise in public, censure in private. Assume responsibility for problems when things go wrong, and provide immediate praise and recognition to others when things go right. Create a work environment based on inclusiveness, welcoming others' suggestions and points of view. Listen actively, making sure that your people feel heard and understood and have a voice in terms of offering positive suggestions in the office or on the shop floor. Share information openly (to the extent possible) so that staff members understand the  Why  behind your reasoning and can ask appropriate questions as they continue along in their own path of...

Each year, I select my pick for the best new leadership book released that year. As published earlier on my blog, my pick for 2023, was When Everyone Leads .   Some years, among the many books about leadership that I read, there is another book that is so good, it becomes my runner up for the best new leadership book of the year. That runner-up book for 2023 is,  The Communication Code , by Jeremie Kubicek and Steven Cockram .   “Effective communication is the lifeblood of every healthy relationship,” explain Kubicek and Cockram, whether that relationship is at work or at home. And effective communication is essential for successful leadership.   Fortunately, the authors' book provides a proven series of easy-to-implement skills, techniques and powerful strategies via what they call the Communication Code that anyone can use to make their communication, relationships deeper and more productive.   “Using five simple code words, you can verbally reac...

Here are some great tips from  Michelle Tillis Lederman 's book,  The 11 Laws of Likability . They are all about: what to do and what not to do to be a leader who's an effective listener : Do : Maintain eye contact Limit your talking Focus on the speaker Ask questions Manage your emotions Listen with your eyes and ears Listen for ideas and opportunities Remain open to the conversation Confirm understanding, paraphrase Give nonverbal messages that you are listening (nod, smile) Ignore distractions Don't : Interrupt Show signs of impatience Judge or argue mentally Multitask during a conversation Project your ideas Think about what to say next Have expectations or preconceived ideas Become defensive or assume you are being attacked Use condescending, aggressive, or closed body language Listen with biases or closed to new ideas Jump to conclusions or finish someone's sentences

Here are some great tips from  Michelle Tillis Lederman 's book,  The 11 Laws of Likability . They are all about: what to do and what not to do to be a leader who's an effective listener : Do : Maintain eye contact Limit your talking Focus on the speaker Ask questions Manage your emotions Listen with your eyes and ears Listen for ideas and opportunities Remain open to the conversation Confirm understanding, paraphrase Give nonverbal messages that you are listening (nod, smile) Ignore distractions Don't : Interrupt Show signs of impatience Judge or argue mentally Multitask during a conversation Project your ideas Think about what to say next Have expectations or preconceived ideas Become defensive or assume you are being attacked Use condescending, aggressive, or closed body language Listen with biases or closed to new ideas Jump to conclusions or finish someone's sentences

Here are the 12 golden rules of effective communication from  Paul Falcone , as highlighted in his book,  2600 Phrases for Setting Effective Performance Goals . Always remember to : Recognize achievements and accomplishments often. Celebrate success. Deliver bad news quickly, constructively, and in a spirit of professional development. Praise in public, censure in private. Assume responsibility for problems when things go wrong, and provide immediate praise and recognition to others when things go right. Create a work environment based on inclusiveness, welcoming others' suggestions and points of view. Listen actively, making sure that your people feel heard and understood and have a voice in terms of offering positive suggestions in the office or on the shop floor. Share information openly (to the extent possible) so that staff members understand the  Why  behind your reasoning and can ask appropriate questions as they continue along in their own path of career dev...

Here are the 12 golden rules of effective communication from  Paul Falcone , as highlighted in his book,  2600 Phrases for Setting Effective Performance Goals . Always remember to: Recognize achievements and accomplishments often. Celebrate success. Deliver bad news quickly, constructively, and in a spirit of professional development. Praise in public, censure in private. Assume responsibility for problems when things go wrong, and provide immediate praise and recognition to others when things go right. Create a work environment based on inclusiveness, welcoming others' suggestions and points of view. Listen actively, making sure that your people feel heard and understood and have a voice in terms of offering positive suggestions in the office or on the shop floor. Share information openly (to the extent possible) so that staff members understand the  Why  behind your reasoning and can ask appropriate questions as they continue along in their own path of career devel...

Here is some great advice from the book,  Anticipate, the Art of Leading by Looking Ahead ,  by  Rob-Jan De Jong . Use these 13 energizing verbs more often when communicating: Discover  (instead of See) Explore  (instead of Discuss) Radiate  (instead of Display) Uncover  (instead of Show) Transform  (instead of Change) Engage  (instead of Involve) Mobilize  (instead of Gather) Stretch  (instead of Develop) Boost  (instead of Increase) Propel  (instead of Move) Deliver  (instead of Give) Grasp  (instead of Understand) Connect  (instead of Join)

Here are the 12 golden rules of effective communication from  Paul Falcone , as highlighted in his book,  2600 Phrases for Setting Effective Performance Goals . Always remember to: Recognize achievements and accomplishments often. Celebrate success. Deliver bad news quickly, constructively, and in a spirit of professional development. Praise in public, censure in private. Assume responsibility for problems when things go wrong, and provide immediate praise and recognition to others when things go right. Create a work environment based on inclusiveness, welcoming others' suggestions and points of view. Listen actively, making sure that your people feel heard and understood and have a voice in terms of offering positive suggestions in the office or on the shop floor. Share information openly (to the extent possible) so that staff members understand the  Why  behind your reasoning and can ask appropriate questions as they continue along in their own path of career deve...

According to a 2015 Microsoft study, the average attention span for us ever-scattered humans is now shorter that a goldfish's;  eight seconds . So, how do you stand out? How do you communicate effectively? How do you not waste time? Paul Hellman  answers these questions and gives you 100 fast and actionable tactics to make your eights seconds meaningful. It's all in his book,  You've Got 00:00:08 Seconds . He teaches you three key ingredients: Focus : How to say less with more meaning. Variety : How to stand out as  slightly  different. Presence . How to be notable and boost your reputation. Paul Hellman His tactics will serve you well in all these types of situations : Making presentations Interviewing Emailing Networking Storytelling Leaving voice mail Here are some of my favorite takeaways from Hellman's book: In one-to-one conversations , talk less than the other person. Ask at least one thought-provoking question per conversation. In meetings , speak in 30-...

Here is some great advice from the book,  Anticipate, the Art of Leading by Looking Ahead ,  by  Rob-Jan De Jong . Use these 13 energizing verbs more often when communicating: Discover  (instead of See) Explore  (instead of Discuss) Radiate  (instead of Display) Uncover  (instead of Show) Transform  (instead of Change) Engage  (instead of Involve) Mobilize  (instead of Gather) Stretch  (instead of Develop) Boost  (instead of Increase) Propel  (instead of Move) Deliver  (instead of Give) Grasp  (instead of Understand) Connect  (instead of Join)