8 Tips For Excellence In The Email World


To help your organization, here are some simple rules for emailing from C. Elliott Haverlack's new book, Unbundle It:
  1. Never send an email when you are angry.
  2. Never address a sensitive or emotionally charged topic via email.
  3. Eliminate the use of return receipts.
  4. Mandate that "Reply All" emails are not allowed.
  5. Eliminate one word emails.
  6. Be cognizant of string or multiple message emails.
  7. Ensure emails requiring a response are addressed promptly.
  8. Do not expect answers on emails from carbon copy recipients.

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