Eric Jacobson On Management And Leadership

    Today, we flashback to 2021 : This time each year, I select my pick for best new leadership book for the year. For 2021, my pick is,  Heart First ,  Lasting Leadership Lessons From A Year That Changed Everything , by  David Grossman , published in July 2021. Written by a wise, award-winning leadership and communications expert, Grossman supplies clear, timely, critical, actionable advice, how-to’s and tips for leaders as the pandemic continues to challenge us...and as we get past the pandemic. I selected this book because the book is easy to read, incredibly engaging, and is filled with inspirational and powerful stories of lessons learned by a wealth of leaders with diverse backgrounds. Plus, it covers today’s pertinent topics for workplace leaders, including diversity, equity, inclusion, and culture.  It’s a playbook you’ll want to read and then refer to time after time. And, if you read only one leadership book next year, make it this one . Reflecting on the past year during the

Bruce Tulgan ’s book,  The Art of Being Indispensable at Work   is   all about  how to win influence, beat overcommitment, and get the right things done in your workplace .   Tulgan says that what truly sets “go-to people” apart is how they think and what they do, including:   They understand the peculiar mathematics of real influence  – doing the right thing for the long term. They lead from wherever they are  – going vertically before going sideways (or diagonally). They know when to say no and how to say yes . They work smart  – creating checklists, step-by-step instructions, and professionalizing everything they do. They finish what they start . They get better and better at working together . They promote “go-to-ism”  – finding other indispensable people throughout the organization and building new go-to people whenever there’s a chance to do so.   Other  characteristics of indispensable people , are:   Maintaining a positive attitude Doubling down on hard work Taking personal res

No One Succeeds Alone  is the inspiring story of Compass Founder & CEO  Robert Reffkin , whose mother, mentors, and search for belonging taught him valuable lessons that anyone with a dream can put into action today to improve their own quality of life.   Each chapter in the book shares a part of Reffkin’s life story and  eight practical lessons , such as:   Love your customers more than your ideas. Find someone to give you the critical feedback others won’t. Collaborate without ego. If you help people, they will want to help you.   Prior to becoming CEO of Compass, a real estate company and technology platform, Reffkin completed a B.A. and M.B.A. from Columbia University and worked at McKinsey, Goldman Sachs, and as a White House Fellow.   He has also run 50 marathons in 50 states to raise $1 million dollars for charities — including for America Needs You, the non-profit he founded to serve young people living below the poverty line who are the first in their families to go to col

The Courage Solution , a book by  Mindy Mackenzie , is all about the simple truth that the only thing you can reliably change or control is yourself. So, that is why Mackenzie wrote her book -- to teach you how to take actions that ultimately will improve your impact on the job and increase your happiness and fulfillment in your career. Mackenzie's  quick-read strategies focus on these four key areas : Part 1: You First  offers techniques to take ownership and accountability for creating a career and life you love. Part 2: Lead Your Boss  describes proven techniques to transform your relationship with your boss. Part 3: Lead Your Peers  provides methods for accelerating positive peer relationships to improve business results. Part 4: Lead Your Team  gives approaches for generating and creating the most effective teams and having more fun while doing it. Mindy Mackenzie A preview of Mackenzie's advice on  Leading Your Boss  includes: Intensely study your boss to get to know the

These  eight decision-making tactics  from  David Lahey ’s book,  Predicting Success , are helpful to me and hopefully useful to you as well: Deep breathing , to clear your mind. Researching , to feel confident that you have all the information in front of you. Listing your options , in either verbal or written form, to keep the whole picture front of mind. Following through on the possible outcomes , complete with likely predictions and acknowledgement of whether they’re negative or positive (or design yourself a decision tree, that lays out every possible consequence visually). Testing your intuition , by imagining a committed decision and then gauging the corresponding feeling it inspires in your gut. Taking the time you need , so long as it doesn’t become an overly indulgent distraction. Evaluating your decision , an after-the-fact exercise that engages a conscious inventory of the lessons learned. Coming to terms with your pick , always cognizant of the reality that no decision is

Today, we feature an excerpt from the book, The Public Relations Handbook . This section of the book on how to deal with negative publicity is written  by Jonathan Dedmon of  T he Dilenschneider Group.   Invariably, a company or organization will experience bad news, resulting in negative publicity. Possible reasons can include:   Poor revenue or earnings Product recalls Consumer health and safety issues Strikes Plant closures or layoffs Attacks by politicians and non-governmental organizations Accidents causing employee deaths or serious injuries Attacks by activist investors questioning the overall company strategy and its management Environmental issues Worker conditions and sourcing, particularly in the developing world   It is important to acknowledge the facts of the situation versus trying to “spin” them for short-term gain; once again, credibility and trust are your most important assets. And remember that relations with the media need to be viewed as a long-term game. If

Fortunately, I've benefited from having great mentors throughout my career. And, I've have the honor and good fortune to be a mentor, both formally and informally, for various individuals the past few decades. Mentoring is powerful. Both being a mentor. And, being mentored. That's why I became an instant fan of the book,  One Minute Mentoring: How to Find and Work With a Mentor -- and Why You'll Benefit from Being One . The book presents a fictional parable about the power of finding, or being, a mentor. In what is about a one- to two-hour read, you'll gain knowledge and easy-to-use tools for  how to find and leverage mentoring relationships . Ken Blanchard You'll also learn why developing effective communication and relationships  across generations  through mentoring can be a tremendous opportunity for companies and individuals alike. Bestselling author,  Ken Blanchard, Ph.D . teamed up with  Claire Diaz-Ortiz  to write  One Minute Mentoring . Blanchard coauth

In addition to  Laurie Sudbrink 's,  Leading With GRIT , being a great book for leaders, it's packed with powerful leadership and life quotes. Here are some of my favorites: Wanting to be someone else is a waste of the person you are -  Kurt Cobain The respect you show to others (or lack thereof) is an immediate reflection on your self respect -  Alex Elle You never really understand a person until you consider things from his point of view - H arper Lee People only see what they are prepared to see -  Ralph Waldo Emerson We make a living by what we get, we make a life by what we give -  Winston Churchill If it doesn't challenge you, it won't change you -  Fred Devito The secret of change is to focus all your energy, not on fighting the old but on building the new -  Socrates The biggest communication problem is we do not listen to understand. We listen to rely -  Anonymous Attention is the rarest and purest form of generosity -  Simon Weil Good leaders inspire people t

If you want to create a   heart culture   and a   people-first culture   at your workplace, read the book,  Advisory Leadership , by  Greg Friedman .   Although the book is authored by an award-winning financial advisor and primarily written for professionals in the financial services industry, this book is a must read for any leader who wants to create a nurturing  heart culture  that hinges on the human-centric values the next generation of employees hold in high regard. And, what exactly is  heart culture ? Friedman says, "At its core, heart culture symbolizes how a company values more than just an employee's output. It's not about the work, but rather, the  people  who do the work." He further explains that leaders can no longer afford to ignore the shift toward a people-first culture and its direct influence on a healthy, effective work environment. Friedman teaches that there are  seven steps , based on human virtues we all strive to achieve, that are key to unl

“Helping others is a good thing, but even the most well-intentioned attempts can be undermined by a simple truth: We almost always focus on “fixing” people – correcting problems or filling the gaps between where they are and where we think they should be. Unfortunately, this doesn’t inspire sustained learning or positive change. Even when people do respond, they often do so out of obligation rather than motivation,” explain the authors of the book,  Helping People Change: Coaching With Compassion For Lifelong Learning And Growth . The authors,  Richard Boyatzis ,  Melvin Smith  and  Ellen Van Oosten , teach that the most effective way to help people learn and change is to connect to a positive vision of themselves, or to an inspiring dream they’ve long held. Having a personal vision is one of the most powerful ways to engage neurologically and emotionally. Plus, great coaches know that people draw energy from their visions and dreams, and that same energy sustains their efforts to chan

Antonio Nieto-Rodriguez, author of the new book,  Harvard Business Review Project Management Handbook , explains that  high-performing teams have these eight attributes :  The team has time to meet and get to know each other.  All team members participate to establish team goals.  Each team member can describe the team’s primary purpose and expected goals.  Team members have responsibilities in their area of expertise and are aware of how they can actively contribute to achieving the team’s goals.  The team has a problem-solving culture and is encouraged to take risks.  The team is capable of making decisions that are backed by the entire team in a timely manner.  Team members feel free to voice conflicting points of view.  Both the team and the individuals receive feedback regularly, and there is a mindset of continuous improvement.

Jenn Lim   is the CEO Of Delivering Happiness, a company she and Tony Hsieh (the late CEO of Zappos.com) cofounded to create happier company cultures for a more profitable and sustainable approach to business.  Lim ’s mission is to teach businesses how to create workplaces—led with happiness and humanity—that generate more profit, sustain all people at every level of the organizations, and share how we can make an impact by being true to our authentic selves.  It’s this mission that drove Lim to author her book,  Beyond Happiness, How Authentic Leaders Prioritize Purpose And People For Growth And Impact .  Describing her book, Lim says, “No matter what role you have at your organization, this life-changing guide will enable you to get to the core of who you are, live with purpose through the work you do every day, and spread that power to others in your business and beyond.”   Jenn Lim   Recently, Lim shared these additional insights with us:  Question: What is "Beyond Happiness&q

   In  Paul Falcone ’s book,  75 Ways For Managers To Hire, Develop And Keep Great Employees , he recommends asking new employees the following questions 30, 60 and 90 days after they were hired:   30-Day One-on-One Follow-Up Questions Why do you think we selected you as an employee? What do you like about the job and the organization so far? What’s been going well? What are the highlights of your experiences so far? Why? Tell me what you don’t understand about your job and about our organization now that you’ve had a month to roll up your sleeves and get your hands dirty. Have you faced any unforeseen surprises since joining us that you weren’t expecting?   60-Day One-on-One Follow-Up Questions Do you have enough, too much or too little time to do your work? Do you have access to the appropriate tools and resources? Do you feel you have been sufficiently trained in all aspects of your job to perform at a high level? How do you see your job relating to the organization’s mission and vi

“Four out of five adults report feeling that they have too much to do and not enough time to do it,” reports  Ashley Whillans , author of the book,  Time Smart: How to Reclaim Your Time and Live a Happier Life . “These time-poor people experience less joy each day. They laugh less. They are less healthy and less productive.” And, in one study, time stress produced a stronger negative effect on happiness than unemployment.   Drawing on the latest science, Whillans teaches us how to escape the time traps that make us feel this way and keep us from living our best lives.   She explains that the  six most common time traps  are: Constant connection to technology. Obsession with work and making money. Limited value placed on time. Busyness as a status symbol. Aversion to idleness. The Yes…and then regret it effect.   Her playbook shows you how to :   take back the time you lose to mindless tasks and unfulfilling chores. improve your "time affluence.” free up seconds, minutes, and hours

During these past two years, the pandemic inspired many of us to question what we value, therefore, making for an ideal time to read,  Be Where Your Feet Are , the book by  Scott O’Neil . The book lays  out the  seven principles  needed to keep you present, grounded, and thriving in work, home, and everything in between.   “The pandemic has forced us to check ourselves, slow down, and even to pause time and space to reflect on the lives we were leading,” says O’Neil.   O’Neil is the CEO of Harris Blitzer Sports & Entertainment, a global sports and entertainment company that includes the Philadelphia 76errs (NBA) and the New Jersey Devils (NHL).   In the book, O’Neil shares his deeply personal, honest, uplifting, inspiring and sometimes tragic story of grief and healing and his discovered most valuable lessons in what keeps him present, grounded and thriving as a father, husband, coach, mentor, and leader.   The seven principles O’Neil outlines are : Be Where Your Feet Are Change th