Eric Harvey and Al Lucia wrote a booklet called, 144 Ways To Walk The Talk . They provide the following great advice about giving feedback: 1. Make it timely -- give your feedback as soon as possible to the performance. 2. Make it individualized -- tailor your feedback to the feedback receiver. 3. Make it productive -- focus your feedback on the performance and not the performer . 4. Make is specific -- pinpoint for the receiver observable actions and behaviors.