- Have active ways to listen to your employees.
- Check often with employees to see if the information you are sharing with them is what they need and what they want.
- Share information about customer satisfaction with employees.
- Discuss financial performance with your employees and be sure everyone understands the importance of profitability and how they can contribute to profitability.
- Allow ad hoc teams among employees to form to address organizational problems and work with those teams to tackle the identified issues.
- Encourage employees to make suggestions for improvement whether those ideas are large or small.
- Take an idea from one employee and share it with other employees and teams and let everyone make a contribution to build upon that idea.
- Train!
- For long-term employees, find ways to keep their jobs interesting through new assignments and challenges.
- Conduct meetings around specific issues and brainstorm solutions.
From a former President of Tesla, Jon McNeill , comes The Algorithm —the first book written by any of Elon Musk’s direct reports—a transformative guide for leaders, entrepreneurs, and innovators who want to emulate the paradigm-shattering approach used to launch Tesla and SpaceX to success. And that transformed Lululemon and General Motors. McNeill had already founded and sold six startups when Sheryl Sandberg introduced him to Elon Musk, who was looking for help at Tesla. McNeill was steeped in the lean principles that had made Toyota a global powerhouse—principles focused on achieving efficiency and optimization by incrementally improving existing systems and processes. What he learned at Tesla was an approach that required radical rethinking to explode the status quo, attack complexity, and set seemingly unrealistic goals. Elon Musk at Tesla called this five-step framework “The Algorithm.” 1. Question every requirement – “Question everything—from produ...

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