Posts

Showing posts from 2020

How To Be A Developing Leader

Image
One of my favorite lessons from the book, The DNA of Leadership, is the importance of being a developing leader.

Developing leaders:
Create the next generation of leadersAre great listenersGrow talent by challenging others to take on more than what they think they can doAre open, honest and directModel the behavior they want to mentor for others If you haven't read Judith E. Glaser's book, The DNA of Leadership, give it a read. You won't be disappointed.

The Inspiration Code

Image
At the end of each year, I select my choice for the best new leadership book for that year, and then highlight that book on my blog.

Well, only five months into 2017, I had already found a new leadership book so good that I couldn't wait until year-end  2017 to share it. Reflecting back, and sharing again, that book is, The Inspiration Code, by Kristi Hedges.


Perhaps now more than any other time, the need for inspirational leadership is critical in the workplace. Filled with profound insights and compelling data, and based on a commissioned survey on who and what inspires people, Hedges uncovers a set of consistent, learnable behaviors that dramatically enhance leadership success. And, shows you how to inspire those you lead. And, how to energize people every day.

Kristi Hedges
But, first, what exactly is inspiration? Hedges explains that psychology professors Todd Thrash and Andrew Elliot have determined that inspiration is:
Transcendence: We can see beyond our ordinary preoccupat…

Acknowledge Employee Milestones

Image
Your employee will appreciate your acknowledging their birthday, advanced degree graduation achievement, wedding engagement, wedding, or other personal milestone event.

If he or she shares with you information about any important event in their life, take the opportunity to congratulate them, honor them and acknowledge them. You can give them a card. Or, take them to lunch. Or, even a simple handshake can go a long way.

Taking an interest in your employee goes a long way and it's one of the easiest, meaningful actions you can take.

If you manage a large team, you'll likely want to create a way to help you remember upcoming milestone events for each of your employees.

Leadership Quotes That Inspire Me

Image
These quotes truly inspire me:

“The three common characteristics of best companies -- they care, they have fun, they have high performance expectations.” -- Brad Hams
“The one thing that's common to all successful people: They make a habit of doing things that unsuccessful people don't like to do.” -- Michael Phelps
“It is amazing what you can accomplish if you do not care who gets the credit." -- Harry S. Truman
“The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.” -- Peter Drucker
“Leadership: The art of getting someone else to do something you want done because he wants to do it.” -- Dwight D. Eisenhower
“Good leadership isn't about advancing yourself.  It's about advancing your team.” -- John C. Maxwell
"People buy into the leader, then the vision.” -- John C. Maxwell
“Great leaders have courage, tenacity and patience.” -- Bill McBean
"People never learn anything by being told, they have to…

Today's Leadership Quotes

Image
The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask -- Peter Drucker

It is amazing what you can accomplish if you do not care who gets the credit -- Harry S. Truman

No man becomes rich unless he enriches others -- Andrew Carnegie

Perception, visibility, and influence will help you stand out from the gifted group of stars that surrounds you --  Joel A. Garfinkle

Productive People Secrets

Image
According to entrepreneur and authorMargaret Hefferman, as reported a few years ago in Inc. magazine, the secrets of the most productive people are that they do these three things:
They take breaks. Breaks refresh the mind and allow you to see new situations. They aregreat collaborators. They have lives outside work. In fact, the most successful have rich private lives that include interests that hone different skills and that let them think in different ways.

How To Be A Collaborative Leader

Image
Edward M. Marshall's book, Transforming The Way We Work -- The Power Of The Collaborative Workplace, remains relevant today, more than a decade after Marshall wrote it.
Particularly useful is the book's section that teaches readers how to be a collaborative leader.
Marshall says that there are seven different, important roles and responsibilities of collaborative leaders when leading teams, and those leaders should select the appropriate style to meet the team's needs.
The seven roles are: The leader as sponsor -- You provide strategic direction, boundaries and coaching for the team. You also monitor progress and ensure integrity in the team's operating processes.The leader as facilitator -- You ensure that meetings, team dynamics, and interpersonal relationships function effectively. You also ensure internal coordination of activities among team members.The leader as coach -- You provide support and guidance and you serve as a sounding board.The leader as change agent/cat…

How To Be A Manager With Class

Image
AMACOM's (of the American Management Association) sixth edition of the best-selling book, The First-Time Manager -- originally published in 1981 is a must-read for new managers and leaders in business.
One of my favorite sections of the book is the one about class in a manager: Class is treating people with dignity.Class does not have to be the center of attention.Class does not lose its cool.Class does not rationalize mistakes.Class is good manners.Class means loyalty to one's staff.Class recognizes the best way to build oneself is to first build others.Class leads by example.Class does not take action when angry.Class is authentic and works hard at making actions consistent with words.

Unlocking The Customer Value Chain

Image
Last year brought the release of the book, Unlocking The Customer Value Chain, by Thales S. Teixeira, the Lumry Family Associate Professor of Business Administration at Harvard Business School.
He shows in his book how and why consumer industries are disrupted and what established companies can do about it—while highlighting the specific strategies potential startups use to gain a competitive edge.
Among the insights revealed in the book are:  Startups do not disrupt existing markets – customers do.Customers, in effect, pay businesses with their money, time, and effort. These determine whether consumers will change their behavior or not.Most disruption in the marketplace occurs not because of new innovations in technology but as the result of new business models.  Lots of food-for-thought in this book. And, vivid insights from in-depth and exclusive accounts of both startups and reigning incumbents as they respond.

My Best Boss Did This

Image
In their book, Rapid Realignment, authors George Labovitz and Victor Rosansky, reveal the most common responses from thousands of managers and workers when they were asked to think of the best boss they ever had, and then answer the question:
"What did that person do to qualify as your best boss?" And, those most common responses were:
My best boss listened!My best boss backed me up.My best boss trusted me and respected me.My best boss gave me feedback.My best boss left me alone. What else would you add to this list?

The Book Of Mistakes For Leaders

Image
Skip Prichard’s book, The Book of Mistakes, provides a motivating and inspiring fable and journey to finding the secrets to creating a successful future. This 175-page self-help tale, wrapped in fiction, teaches you the nine mistakes that prevent many from achieving their goals.
Full of wisdom, this is a book for everyone, and particularly valuable to anyone who wants to be a better leader.
I won’t reveal the nine mistakes, however, here are some of my favorite takeaways and snippets from the lessons the book teaches: Be the hero of your story, not a minor character in someone else’s.Know your inherent value.Surround yourself with the people who will help you achieve your purpose.The journey to success requires both risk and failure.Look at everyone you meet as a wise teacher.Be motivated, not intimidated, by another’s success.Successful people have a sense of urgency. Prichard has featured, interviewed, and studied over one thousand of the world’s most successful people, from sports …

Eight Good Times For Storytelling

Image
"Stories strengthen communications and presence for leaders," explains Kristi Hedges, author of the book, The Power of Presence.

She recommends you consider adding stories to your communications when you:
Want to motivate others and paint a picture of what's possible.Need to show others -- whether a large audience or one person -- that you have shared commonalities.Are trying to deliver difficult news and want to show empathy.Are facing adversity in the present that relates to a situation you've experienced before.Are interviewing for a job and want to demonstrate your ability to adapt, learn, and overcome challenges.Are in a new position and would like to show others your approach and values.Want to show clients or colleagues that you've been in their shoes.Want to encourage another person to tackle something difficult.

Practical Advice For Making Good Decisions

Image
Late last year brought the new book, DecisionsAs seen on Public Television, the book by Robert L. Dilenschneider, features vignettes on 23 individuals who made decisions that shaped the world.
Each chapter offers practical thinking on how these women and men made decisions. You can use their decision-making skills as guidance at work, in your leadership role, and in your daily life.
You’ll learn decision making tips from Harry TrumanMargaret ThatcherMohammed AliRachel CarsonPablo Picasso and others who made decisions during war and peace, and in fields of science, commerce and invention.
Author Dilenschneider suggests takeaways about decision-making from each featured historical figure. Some of my favorite decision-making lessons from history and from the book include these: Own your decisions. Be responsible for them and for their implications. Do not be reactionary—that is, making decisions to spite others or because of outside pressure—but do be respectful of their effect on …

How To Think Outside The Box

Image
Here is a tip for how to think outside the box.  Thanks to Michael Kallet, author of, Think Smarter: Critical Thinking to Improve Problem-Solving and Decision-Making Skills.

To think outside the box, you have to acknowledge that the box is bound by your premise. You therefore have to push the box's sides and premise components to think outside of that. Use what if and what other questions to push on those boundaries and discover new ideas.

Seven Smart Things To Do To Succeed In The Future

Image
Here are the seven smart things you need to do to succeed in the future, according to leadership expert. John Baldoni, in his book, Lead With Purpose:
Make purpose a central focus.Instill purpose in others.Make employees comfortable with ambiguity.Turn good intentions into great results.Make it safe to fail (as well as prevail).Develop the next generation.Prepare yourself.

Staying Relevant In A Fast-Changing World

Image
Alan Adamson, co-author of the book, Shift Ahead, says that “the ability for companies and organizations to stay relevant is being significantly challenged by the accelerating pace of change – and new ways of doing things – that are emerging with every passing day.” At a speed of change unlike every before. 

That’s why this book, sub-titled, How the Best Companies Stay Relevant in a Fast-Changing World, is a both a timely and pertinent read. 
The book is based on the hands-on experience of both authors, Adamson, a branding expert, and Joel Steckel, a professor of marketing and vice dean of doctoral education at NYU Stern School of Business. 
And most significant, it’s based on academic research and more than 100 interviews/case studies with senior management, business leaders and category experts from a wide spectrum of applicable fields who have lived through change or analyzed the phenomenon. 
For example, you’ll discover the lessons learned by Kodak, Xerox, BlackBerry, Delta, Barnes &a…

Listen Up Or Lose Out

Image
Although people generally spend about 50 percent more time listening than speaking, the average listener misses more than he or she takes in – about two-thirds of any spoken message. That’s the unnerving findings of Robert Bolton, PH. D. and Dorothy Grover Bolton, ED.M., authors of the book, Listen Up or Lose Out
“Listening is not only the skill that lets you into the other person’s world; it is also the single most powerful move you can make to keep the conversation constructive” – Douglas StoneBruce Patton and Sheila Heen
Equally important, listening well has been found to distinguish the best managers, teachers, and leaders, according to Daniel Goleman, author of, Social Intelligence: The New Science of Human Relationships.
Presented within 22 chapters within five parts, the Bolton’s book teaches you: Why you should improve your listening The do’s and don’ts of great listeningHow to properly reflect content you’ve heardReading and reflecting other people’s feelingsListen Up or Los…

The Three Drivers Of Motivation

Image
Julian Birkinshaw shares the three drivers of discretionary effort (motivation) for employees in his book, Becoming a Better Boss:
Material drivers, including salary, bonuses, promotion, and prizesSocial drivers, including recognition for achievement, status, and having good colleaguesPersonal drivers, including freedom to act, the opportunity to build expertise, and working for a worthwhile cause Take a moment now to reflect on where your business excels and where it falls short.





How To Create A High-Performance Culture

Image
In his book, The Responsible LeaderTim Richardson explains that to create a high-performance culture, you need to plan and prepare for the following moments to ensure the conversations surrounding them are both meaningful and intentional:
recruitment and induction of new team membersperformance management discussionspromotion interviews and talent management discussionscoaching discussionscustomer sales presentationshandling customer complaints and problemsbriefings to the press, analysts and wider marketsenior leaders' contact with, and briefings to, teams across the organizationinternal presentations with executive committeesteam meetings and management meetings Richardson's advice to improve the quality of these conversations is to consider: How clear is the principal message for the conversation? How can you ensure that the content of the discussion is focused on the key message(s)?How can you ensure the quality of the listening by all parties?How can you set a pace that …

Create The Future And The Innovation Handbook

Image
March 10 brings the new book, Create The Future: Tactics For Disruptive Thinking, by Jeremy Gutsche, CEO of Trend Hunter.

Flip the book over, and you have Gutsche’s updated and expanded, bestselling, Exploiting Chaos, book now called, The Innovation Handbook, featuring memorable real-world case studies and plenty of thought-provoking questions to inspire next steps for innovation. It's the ideal guide to turn your big idea into a reality.



Gutsche shares that, Create The Future, "is a book about Disruptive Thinking, so it makes sense that it shouldn't follow conventional norms. That led me to create a double-sided book, where the first part is all about resetting your expectations and learning how to make change happen. Once you are primed for change, you can flip it over to read, The Innovation Handbook, and began the journey to finding your big idea.
He adds, "however, another way to think about this is that I don't think you can truly find the great idea withi…

How To Effectively Communicate Your Message In Eight Seconds

Image
According to a Microsoft study a few years ago, the average attention span for us ever-scattered humans is now shorter that a goldfish's; eight seconds. So, how do you stand out? How do you communicate effectively? How do you not waste time?


Paul Hellman answers these questions and gives you 100 fast and actionable tactics to make your eights seconds meaningful. It's all in his book, You've Got 00:00:08 Seconds.

He teaches you three key ingredients:
Focus: How to say less with more meaning.Variety: How to stand out as slightly different.Presence. How to be notable and boost your reputation.
Paul Hellman
His tactics will serve you well in all these types of situations:
Making presentationsInterviewingEmailingNetworkingStorytellingLeaving voice mail Here are some of my favorite takeaways from Hellman's book: In one-to-one conversations, talk less than the other person. Ask at least one thought-provoking question per conversation.In meetings, speak in 30-60 second bites. Provi…

Fearless Innovation

Image
Alex Goryachev’s latest book teaches you how to go beyond the buzzword of innovation to continuously drive growth, improve your bottom line and enact change. The book, published in January 2020, is, Fearless Innovation.
It’s a down-to-earth guide that provides advice and actionable steps on how to: Get teams to embrace innovation beyond empty slogans.Focus on execution of innovation to showcase ROI.Break down organization silos by empowering effective, diverse, and inclusive teams.Communicate the value of innovation. “Innovation isn’t a thing, it’s a mindset and attitude made up of clear principles that help individuals, organizations, and societies adapt to change, survive and grow, and prosper,” explains Goryachev. “Innovation is more art than science, but its principles can easily be put into practice.”

Alex Goryachev
Goryachev recommends you continually: Pay attention to current social, economic, and technological transformations that may be affecting your organization and understand…

How To Find Success, Purpose And Happiness

Image
“I wrote this book as a roadmap to help you find success, purpose, and happiness,” explains Tom Lewis, author of the new book, Solid Ground, (available starting March 16, 2020).
In his highly personable book, Lewis uses his life story to connect the dots between his challenges and accomplishments to demonstrate the five foundational building blocks of success. He speaks from his experience as an award-winning homebuilder and philanthropist. And, as someone who overcame difficult markets, tough competition, and a life-threatening illness.
Those five foundational building blocks and key qualities necessary for reaching your potential are:Finding your talentMaking good decisionsTaking smart risksKeeping your drive aliveManaging your career In Solid Ground, Lewis also covers the topics of personal character, goal setting, helping others, benefits of self-awareness and finding purpose and meaning.

T.W. Lewis
Some of Lewis’ life lessons are:
Finding your talent and your purpose is the key to…

13 Life Factors That Fuel Your Everyday Success

Image
Jack H. Llewellyn, PhD is a sports psychology consultant who has helped a major league baseball pitcher become a Cy Young Award winner, A NASCAR driver go from number six overall to number one and with the Winston Cup Series Championship, and countless leaders at Fortune 500 companies. Now, he’s written the book, Commonsense Leadership: No-Nonsense Rules for Improving Your MentalGame and Increasing Your Team’s Performance.
This is an excellent book for leaders at any stage in their leadership career. It’s a results-driven guidebook that teaches you how to recover quickly from adversity, thrive on stress, preform on the emotional edge, and create a motivating environment (instead of trying to motivate people).
My favorite chapter is the one titled, Winning versus Surviving. In it, Llewellyn outlines the life factors that can fuel your everyday success. Some of those factors include:
No. 1 – Winners expect to win every day. Your plan as a leader should be based on what you expect to gain i…

Stop Asking Your Customers These Typical Questions

Image
Consider this advice from author Paul R. Timm. He recommends a different twist on asking your customers questions:
stop asking your customers the "typical" questions and instead ask them open-ended questions.Here's specifically what Timm recommends:

Don't Ask:
How was everything?Can I get you something else?Did you find everything you need?Will that be all?Was everything satisfactory?Instead Ask:
What else can I do for you?What else can I get for you?What else can I help you with?What else could we do to better serve you?How else can we be of help?These open-ended questions will let your customers really express their ideas, opinions and needs. Timm is the author of, 50 Powerful Ideas You Can Use To Keep Your Customers.