How To Be An Active Listener
Today's leadership tip on how to be an active listener comes from the new book, Stronger. The authors explain that perhaps the best single technique to convey effective listening requires you to be an active listener.
When someone has finished making a point, use that person's name and then paraphrase in your words the essence of what you understood that person to say. Then ask a follow-question. Frame your question to keep the focus on the person speaking.