Skip to main content

Looking Back At The Best New Leadership Book For 2018



If you haven't yet read the book I named the Best New Leadership Book for 2018, here's a reminder about why I think it is so good:

The book, Say What You Mean, by Oren Jay Sofer, couldn’t have come at a better time. Because 2018 was a year filled with communication challenges for so many people. Often, those conversations were ineffective and unhealthy, causing frustration, conflict and distress.

Published toward the end of 2018, Sofer’s book teaches you how to find your voice, speak your truth and listen deeply.

Most important, via the book, Sofer provides us the skill necessary to transform communication into a vehicle for greater intimacy, honesty, and compassion to bring us to greater equity and peace.

And, that’s why, Say What You Mean, is my pick for Best New Leadership Book for 2018.

The overarching framework for the book is taking three steps to create effective conversation:
  • Lead with presence – show up and be fully in the moment.
  • Come from curiosity and care – rooted in the foundation of our intention.
  • Focus on what matters – honing our attention and training our mind’s capacity to discern what’s essential and shift its focus in a nimble and responsive manner.
More specifically, you will learn how to:
  • Feel confident during conversations.
  • Stay focused on what really matters in an interaction.
  • Listen for the authentic concerns behind someone’s words.
  • Reduce anxiety before and during difficult conversations.
  • Find nourishment in day-to-day interactions.
Sofer provides stories, well-researched examples and end-of-chapter practical suggestions to guide you along the way.

Key takeaways from the book are:

The power of pausing before you speak is critical.

To truly listen depends on a kind of inner silence. It requires that we empty ourselves and make space to receive something new. It entails a fundamental letting go of self-centeredness. You have to put down your own thoughts, views and feelings temporarily to truly listen.

At the heart of listening is empathy, which includes:
  • Cognitive empathy: seeing things from another’s perspective.
  • Affective empathy: feeling another’s emotions.
  • Somatic empathy: sensing another’s embodied experience.
When giving feedback, be specific about what is and isn’t working and why, which makes it easier to learn.

Whenever possible, check if the other person feels understood before moving on to a new topic or shifting the center of attention to your own experience.

When in conflict, if we aim to listen to the other person first it increases the chances that they will be willing to listen to us.

You have more clarity and power when you use fewer words with more sincerity.

Add this book to your must-read book list for 2019. It is strategically timely, powerful, essential and relevant. 


Comments

Popular posts from this blog

How To Rewire Your Mind To Build Your Adaptability Quotient

    Alec Litowitz argues that the most valuable skill of the next decade isn't IQ or even EQ (Emotional Intelligence). It's AQ: your Adaptability Quotient, the ability to question assumptions, update beliefs, and respond effectively when reality changes.   Litowitz is the author of the forthcoming book (releasing on September 15, 2026)  The Adaptability Quotient: Rewiring Your Mind For Success In The Next Human Era .   And he shares that “AQ is a learnable way of using your mind like a high-performance machine: to model risk, absorb feedback, make faster corrections, and create repeatable advantages in conditions where most people stall out—or drown.”   In short, it’s all about how to move from “making the right decision” to “making decisions right.”   “As artificial intelligence, media, and scientific advances reshape the cognitive landscape, adaptability becomes the essential discipline for reclaiming human agency,” adds Litowitz. “And a s AI resha...

Learn The Power Of Probabilistic Thinking

Dive in for a fascinating read as you discover the life-changing power of probabilistic thinking, taught by Kyle Austin Young in his book, Success Is A Numbers Game .   “Every goal that you’re pursuing has two hidden numbers attached to it—a probability of success and a probability of failure,” explains Young, “If you can make the first number bigger and the second number smaller, you can rewrite your predicted outcome.”   “Whether you’re trying to start a business, run a marathon, get a promotion, earn a pilot’s license, grow a bumper crop of tomatoes, or sign an acting deal, these two percentages are always lurking in the shadows predicting what is going to happen.”   But, adds Young, "Most of us never think about them. We assume our odds are unknowable and unchangeable. This dangerous lie leads millions of people to fail at goals where they were perfectly capable of succeeding. You can choose a smarter path,” encourages Young.   In Success is a Numbers Game , ...

Daily Intentions For Leaders

Everyone can benefit from the book, Dear Friend , which features bite-sized, daily notes for contemplation, inspiration, connection, and clarity. Busy and stressed business leaders can particularly benefit from the 365 profound, heartfelt reflections from author Michelle Maros , founder of Peaceful Mind Peaceful Life and cohost of the podcast, Life Happens with Barb and Michelle .   Dear Friend invites readers to go deep and use the notes as a daily practice that compounds over time, nurturing strength, resilience, and clarity.   In just a few minutes each day, this book will offer you a daily reprieve when you feel burned out, beaten down, or overwhelmed by the strains and stresses of modern life.   The heart of Dear Friend began in the quiet mornings Michelle shared with her mom, Barb. Every day, they would sit together, reading affirmations or passages from Barb’s beloved books. These small rituals—simple but powerful—set the tone for each day, grounding them in g...

How To Maximize Employee Involvement

Here are 10 tips for how to maximize employee involvement : Have active ways to listen to your employees. Check often with employees to see if the information you are sharing with them is what they need and what they want. Share information about customer satisfaction with employees. Discuss financial performance with your employees and be sure everyone understands the importance of profitability and how they can contribute to profitability. Allow ad hoc teams among employees to form to address organizational problems and work with those teams to tackle the identified issues. Encourage employees to make suggestions for improvement whether those ideas are large or small. Take an idea from one employee and share it with other employees and teams and let everyone make a contribution to build upon that idea. Train! For long-term employees, find ways to keep their jobs interesting through new assignments and challenges. Conduct meetings around specific issues and brai...

How Will You Get Involved?

"Philanthropy isn't just a pursuit for the wealthy. Philanthropy is about involvement . Pick your issue, work at it, and do your best to make things happen. Even if you're not wealthy, you have time, expertise, skills and other resources you may not even have realized that can be used to serve others." Thanks for this great advice from author Eli Broad.

How To Transform Your Perspective And Lead With Positivity

Here is a new book I imagine nearly everyone will benefit from. It is, The Negativity Fast . It's both a self-help book and a book for leaders who want to lead with positivity. At the core of the book is a thirteen-week negativity fast, during which you’ll progressively eliminate sources of negativity in your life for 90 days. And then from that point, you’ll have a new outlook on life and will have learned how to use gratitude to completely transform your mental outlook as you reframe the negative events in your life into events that made you stronger, more resilient, and better prepared for future setbacks.   “My goal is to help you reduce the time you spend in a negative state and increase the time you are positive,” explains the book’s author, Anthony Iannarino .   Particularly for business leaders, the book   offers easy-to-follow lessons on l earning to lead with positivity for effective change throughout your team and organization. The evidence-based exercise...

Seven Indicators Of The Right Work For You

In Brian Tracy 's new book, Find Your Balance Point , he shares this helpful list of the seven indicators of the right work for you and the career where you will feel fully engaged and where you will be the happiest in serving other people: The right work for you is something that you really enjoy doing; something that you love to do. The right work for you is easy for you to learn and easy to do. In many cases, you learned it automatically, without thought or effort. You love learning more and more about the work if it is the right work for you. When you are engrossed in this work, the hours fly past. You forget what time it is, and later you are surprised to see how much time has passed. The right work for you gives you energy when you are doing it. You can spend hours at this work, often forgetting to eat. If it is the right work for you, you want to be excellent at it, and you are constantly striving to learn and improve in that area. If it is the right work for y...

The Questions To Ask To Move Your Company Forward

Years ago in an  issue of  Inc.  magazine,  was a fascinating list of  35 questions  from business owners, entrepreneurs and management thinkers. Each offered  the one question  they would ask  to move a company forward . From the list,  my favorites are : Are we relevant?  Will we be relevant five years from now? Ten? What prevents me from making the changes I know will make me a more effective leader? Are we changing as fast as the world around us? Who, on the executive team or the board, has spoken to a customer recently? And, my most favorite is : How can we become the company that would put us out of business? What question do you ask to help move your company forward?

The Three Things Every Mission Statement Must Reflect

A lot of companies struggle when creating their mission statement. Author Peter F. Drucker provides the following good advice in one of my favorite book's of his, The Five Most Important Questions You Will Ever Ask About Your Organization :" Every mission statement has to reflect three things : Opportunities Competence Commitment In other words, he explains: What is our purpose? Why do we do what we do? What, in the end, do we want to be remembered for? How well does your mission statement meet Drucker's recommended three requirements?

The Nine Times When You Should Thank Your Customers

During this season of giving thanks, I thought I'd bring back one of the most popular posts from my Blog.  Here it is from 2012: In your leadership role, it's vital that your team members know how to deliver excellent customer service. " Knock Your Socks Off " type service as book editor Ann Thomas and Jill Applegate would say. Part of delivering excellent customer service is saying "Thank You" to your customers and knowing when to say "Thank You". Thomas and Applegate recommend telling your customers "Thank You" during at least these nine situations : When they do business with you...every time. When they compliment you (or your company) When they offer you comments or suggestions When they try one of your new products or services When they recommend you to a friend When they are patient...and even when they are not so patient When they help you to serve them better When they complain to you When they make you smile...