Skip to main content

Learn The Extraordinary Power Of Caring For Your People Like Family

“Everybody truly does matter. No idea could be simpler or more powerful. It is an idea that has unlimited potential, because people have unlimited potential—to surprise, delight, and elevate themselves, one another and all around the world,” profess Bob Chapman and Raj Sisodia, authors of the newly expanded 10th anniversary edition of Everybody Matters: The Extraordinary Power Of Caring For Your People Like Family. 

The book’s first edition, premiered in 2015 and has sold more than110,000 copies and is available in seven languages.
 
This book is about truly human leadership that creates off-the-charts morale, loyalty, creativity, and business performance. It manifests the reality that every single person matters, just like in a family. It’s not a cliché on a mission statement; it’s the bedrock of a company’s success.
 
“The startling truth, supported by research, is that your leader has a greater impact on your health than your doctor, therapist, or even your partner,” explain the authors. “Most leaders are aware of their influence during work hours, but few grasp the ripple effect their leadership has on their team members’ lives outside the workplace,” they add.
 
Chapman and Sisodia say that it’s natural for employees (and leaders) to be skeptical when you first hear about this leadership approach. However, they soon learn what it’s like to work at an exceptional company where the goal is for everyone to feel trusted and cared for—and where it’s expected that they will justify that trust by caring for one another and putting the common good first.
 
As Chapman says, “The way we lead impacts the way people live. Once you stop treating people like functions or costs, disengaged workers begin to share their gifts and talents in service of a shared future. Uninspired workers stop feeling that their jobs have no meaning. Frustrated workers stop taking their bad days out on their spouses and kids. And everyone stops counting the minutes until it’s time to go home.”

In the 2025 expanded edition of the book, Chapman and Sisodia share new statistics and analysis on the leadership crisis that continues to plague modern businesses.
 
Plus, as you read the book, you’ll learn more about: 
  • Exceptional Employee Morale - prioritizing human connection, engagement, and compassion advances productivity, service, and innovation.
  • Sustainable Growth – how companies achieve growth even in challenging financial cycles. I
  • Transformation – how empowered team members rediscover their purpose, advancing careers and workplace satisfaction. Caring cultures report higher employee retention, lower recruitment costs, and more satisfied customers. 
One of my favorite parts of the book is the Bob Chapman list of Principles of Truly Human Leadership, which include: 
  • Leadership is a privilege. Leaders need to embrace the profound responsibility for the lives entrusted to them.
  • Do not think of those you lead as being within your span of control but rather your span of care.
  • Caring is contagious. When people feel cared for, it inspires them to care for others.
  • Essential skills of caring leadership include listening empathetically, recognizing and celebrating others, and adopting a service mind-set.  
Finally, the authors remind us that caring leadership isn’t just a moral choice; it’s a strategic advantage that can redefine an organization’s mission.
 

Chapman is the chairman of Barry-Wehmiller, a global capital equipment and engineering consulting company that combines more than 145 acquired companies across ten operating divisions worldwide and has served as CEO for 50 years. Under Chapman’s leadership, Barry‑Wehmiller grew from $20 million in revenue in 1975 to more than $3.5 billion in 2025, with some 12,000 team members at 100+ locations in 30 countries, achieving 18 percent compounded growth.
 
Chapman blogs about leadership and culture.
 
Chapman's leadership philosophy is also profiled in his TEDx Talk and a Harvard case study, now taught in more than 70 business schools.


Sisodia is a cofounder of the Conscious Capitalism movement, and pioneering voice in the global business renaissance. He is the author or coauthor of 16 books, including the New York Times bestseller Conscious Capitalism (with John P. Mackey, cofounder, and co-CEO of Whole Foods Market).
 
Sisodia serves as the FEMSA Distinguished University Professor of Conscious Enterprise and co-chairman of the Conscious Enterprise Center at Tecnológico de Monterrey in Mexico. He leads Conscious Capitalism Inc., a non-profit with chapters in some 15 countries and 20 U.S. cities. He has served on the boards of several purpose-driven companies, including Mastek and The Container Store.
 
Raj has consulted with and taught at numerous companies, including AT&T, Verizon, LG, DPDHL, POSCO, Kraft Foods, Whole Foods Market, Tata, Tesoro, Siemens, Sprint, Volvo, IBM, Walmart, McDonalds, and Southern California Edison.
 
Thank you to the book’s publisher for sending me an advance copy of the book.

Comments

Popular posts from this blog

Five Essential Principles For Sustaining Growth Through Innovation

Even though many companies strive for innovation, most struggle to achieve meaningful change. The largest reason for this disconnect? Playing it safe. Leaders and organizations want to implement new ideas, but too often they are held back by the fear of failure, even though setbacks are intrinsic to the innovation process. In the new book, No Fear, No Failure , by Lorraine H. Marchand (with John Hanc), readers will learn how to overcome the status quo that stifles creative thinking and how to create a culture that encourages innovation. Marchand provides a framework for sustained growth built on the “ 5 Cs ”:   Customer First Culture Collaboration Change Chance   She draws on more than 120 interviews with leaders across industries, real-world case studies, and her firsthand experience and shares step-by-step, field-tested strategies, tactics, and tools that practitioners can use to embed creativity within organizational cultures. Marchand is a former Big Tech and Big Pharma ex...

10 Quotes From The 5 Levels Of Leadership -- John C. Maxwell

Soon I'll post my full review of John C. Maxwell's latest book, The 5 Levels of Leadership .  In the meantime, here are some of my favorites quotes from the book that I believe should become a must-read book by any workplace/organizational leader: Good leadership isn't about advancing yourself.  It's about advancing your team. Leaders become great, not because of their power, but because of their ability to empower others. Leadership is action, not position. When people feel liked, cared for, included, valued, and trusted, they begin to work together with their leader and each other. If you have integrity with people, you develop trust.  The more trust you develop, the stronger the relationship becomes.  In times of difficulty, relationships are a shelter.  In times of opportunity, they are a launching pad. Good leaders must embrace both care and candor. People buy into the leader, then the vision. Bringing out the best in a person is often a catal...

Teach An Employee Something New Today

Take the opportunity today to teach an employee something new. Nearly everyone likes to learn and is capable of tackling a new challenge. Teach your employee something that expands their current job description. Teach something that will help them to get promoted within your organization at a later date. Teach them a skill that uses new technology. Or teach them something that will allow them to be a more skilled leader and manager in the future. You can even teach something that you no longer need to be doing in your position, but that will be a rewarding challenge/task for your employee. The  benefit  to your employee is obvious. The benefit to you is you'll have a more skilled team member who is capable of handling more work that can help you to grow your business and/or make it run more efficiently. Be a leader who teaches.

How To Be A More Human Leader

“To be most effective in today’s environment, leaders must be  human  leaders. Human leaders must be able to lead not only with their heads but also with their hearts and souls,” says veteran executive coach  Hortense le Gentil , author of the book,  The Unlocked Leader: Dare to Free Your Own Voice, Lead with Empathy, and Shine Your Light in the World .  She adds, “In addition to being respected, seen, and valued, employees also seek leaders who feel human, not distant and perfect beings with whom they can’t connect.”  Additionally, leaders need to put the collective interest before their own and work hard to make other people’s good ideas happen.  “And although the book focuses on leadership at work, each of us is a complete individual, not a sum of separate, isolated parts. As such, the process presented in the book applies to all areas of your life,” shares the author.  She further explains that becoming a human leader is a journey, not a desti...

Leadership Lessons From Kent Taylor, Founder Of Texas Roadhouse

From cover-to-cover of Made From Scratch you’ll learn the leadership lessons of the late Kent Taylor , founder of the restaurant chain Texas Roadhouse.  In the new book, Taylor recounts how he built the restaurant chain from the ground up after being rejected more than 80 times as he pitched the idea for the business.  His approach to business was often out-of-the-box, however, his business lessons and leadership lessons from the course of his life and career are invaluable.  Here are some of my favorite leadership lessons from Kent and his book:  The best leaders stay down-to-earth and approachable.  In a bottom-up company, the leader learns from frontline people.  As soon as you make a profit, find a way to give back.  Be willing to laugh at yourself.  Become a student of your craft.  Positive reinforcement inspires much greater performance than fear ever can.  Want to get the respect of your people? Then roll up y...

29 People Who Taught Us Life Lessons In Courage, Integrity And Leadership

  The 29 profiles you will read in Robert L. Dilenschneider’s new book, Character , are about people who are exceptional exemplars of character. They’re inspirational because they used their abilities at their highest levels to work for causes they believed in. Because of character, they influenced the world for good.   The dictionary defines “character” as the mental and moral qualities distinctive to an individual, the distinctive nature of something, the quality of being individual in an interesting or unusual way, strength and originality in a person’s nature, and a person’s good reputation.   “But beyond these definitions, we know that character is manifested in leadership, innovation, resilience, change, courage, loyalty, breaking barriers, and more,” explains Robert (Bob), “Character drives the best traits in our society, such as honesty, integrity, leadership, and transparency, and it drives others to exhibit those qualities.”   Profiled in the book ar...

How To Play Bigger And Be A Category King In Business

"The most exciting companies create. They give us new ways of living, thinking, or doing business, many times solving a problem we didn't know we had -- or a problem we didn't pay attention to because we never thought there was another way," explain the four authors of the dynamic new book,  Play Bigger . They add that, "the most exciting companies sell us different. They introduce the world to a new category of product or service." And, they become  category kings . Examples of category kings are Amazon, Salesforce, Uber and IKEA. Play Bigger  is all about the strategy that builds category kings. And, to be a category king you need to be good at  category design : Category design is the discipline of creating and developing a new market category, and conditioning the market so it will demand your solution and crown your company as its king. Category design is the opposite of "build it and they will come." Key traits of category design...

6 Ways To Seek Feedback To Improve Your Performance In The Workplace

Getting feedback is an important way to improve performance at work. But sometimes, it can be hard to seek out, and even harder to hear.  “Feedback is all around you. Your job is to find it, both through asking directly and observing it,” says David L. Van Rooy, author of the new book,  Trajectory: 7 Career Strategies to Take You From Where You Are to Where You Want to Be . As today's guest post, Van Rooy offers these  six tips for how to get the feedback you need to improve performance at work . Guest Post By David L. Van Rooy 1.       Don’t forget to as k :  One of the biggest mistakes people make is assuming things are going perfectly (until they make a catastrophic mistake). By not asking, you’re missing out on opportunities for deep feedback: the difficult, critical feedback that gives you constructive ways to improve. 2.       Make sure you listen :  Remember, getting fee...

Five Essential Principles For Being The Leader You Want To Be

“By focusing in specific ways on five key leadership elements— Purpose, Process, People, Presence, and Peace —you can increase your time, capacity, energy, and ultimately your leadership impact,” explains Amy Jen Su , author of the book (released today, October 22), The Leader You Want To Be: Five Essential Principles for Bringing Out Your Best Self—Every Day . Su shares both Western management thinking and Eastern philosophy to provide a holistic yet hands-on approach to becoming a more effective leader with less stress and more equanimity. She draws on rich and instructive stories of clients, leaders, artists, and athletes. And, she focuses on three foundational tenets: s elf-care, self-awareness, and personal agency . Most important, Su explores in depth, chapter-by-chapter the Five Ps : Purpose – Staying grounded in your passions and contributions, doing your highest and best work that has meaning and is making a difference. Process – Relying on daily practices and ...

Debbie Laskey's Expert Insights On Marketing and Leadership

Debbie Laskey is one of my go-to experts when I seek advice about a number of business topics, including marketing, social media, and nonprofit marketing and leadership.  So, it's my privilege to share today some of Debbie's insights on all these topics. However, before you read the answers to my questions to Debbie, we'll set the stage with her background: Debbie has an MBA Degree and 17 years of marketing experience in the high-tech industry, Consumer Marketing Department at Disneyland Paris in France, insurance industry, and nonprofit sector. She’s created and implemented successful marketing and branding initiatives for nonprofits including the Foundation for the Junior Blind, Exceptional Children’s Foundation, League of Women Voters of Los Angeles, and Brides for Good; and in the B2B financial sector for an insurance company and CPA firm.  Currently, she works with the Nonprofit Communications and Media Network and Special Olympics Southern California. ...