Skip to main content

How To Deliver What Your Organization Needs Most From You

 


Accomplished leadership and executive coaches Bill Berman and George Bradt have discovered over the past 30 years that: 

People lose their ability to influence others and impact the organizations they work at because they are not focused on the most essential, mission-critical business and cultural priorities of the organization. 

From CEOs to first-line managers, Berman and Bradt explain that too often individuals are unintentionally misunderstanding critical aspects of their job. And, to often, these individuals do not understand the organization’s top priorities. 

These discoveries encouraged Berman and Bradt to write their new book, Influence and Impact, which provides an easy-to-follow, common-sense approach to building influence at any level of an organization. 

More specifically, they explain how to: 

  • Evaluate what values, strengths and capabilities you bring to your role.
  • How you can develop new skills to increase your influence.
  • Determine if you are in the right place to have the greatest impact. 

You will learn how to apply well-tested coaching tools to becoming more influential and achieving impact at work. The book is ideal for executives, managers, leaders, and any professional who hopes to get a clearer picture of what their colleagues, superiors, and followers expect of them. 

As you embark on the changes you choose to make to become more impactful and influential in your workplace, the authors recommend you: 

  • Make the changes that you have identified as important to you, your manager, and your organization.
  • Get other people to notice that you have made a change.
  • Get others to believe that the changes are real rather than cosmetic.
  • Sell your value to others without selling yourself by talking about the work, bringing insights instead of information, putting your hand up, and jumping in to fill gaps. 

All these steps will help you take on more responsibility, expand your impact, and reap the benefits. 

Bill Berman

Today, Berman shared these additional insights for us: 

Question: How might someone considering hiring an executive or career coach incorporate your book into the mix? 

Berman: Most executive coaches will do many of the things we talk about in the book, including assessments and development plans. The Working Job Description we present in Chapter 4 is a novel and very useful tool for integrating all this information into a clear, one-page message about the person, the job and the organization. For example, not all coaches pay as much attention to the context the person works in, and the person-work fit. Influence and Impact will help people from individual contributors to senior leaders focus attention on what the person’s manager, skip-level manager, peers, and colleagues see as critical for their role. It will also help to focus attention on the organizational culture. The most successful leaders are culturally and organizationally agile – they adapt to the situation and the environment. 

Question: What two or three of the best techniques you teach in the book can leaders use to help an employee have more influence and impact in their company/organization? 

Berman: The good news is, Chapter 13 is called “A Primer for Managers.” It is a five-page summary of all the takeaways that managers can use to help their employees build their influence and enhance their impact. 

If I had to pick the two or three things in that list that would have the impact, it would be the following: 

 #1, make sure you, and your employee understand what the essential priorities of the job are over the next few months. 

#2, make sure you and your employee know what success looks like. Of the six things you would like them to accomplish, what are the two or three really critical elements. 

#3 would be to build trust and challenge them to do more than they think they can do. I showed the book proposal to a senior manager, and he told me, “This is great. I used it with an employee. I told him he wasn’t focused on the most important part of the job.” That is what really makes the difference. 

Thank you to the book’s publisher for sending me an advance copy of the book.

Comments

Popular posts from this blog

Book Review: The Elephant In The Room

Diana McLain Smith's new book, The Elephant in the Room , explains how relationships make or break the success of leaders and organizations. It's not a light right.  For those who really want to understand relationships, however, this book, based on Smith's clinical research and a wealth of in-depth observational studies, is both insightful and worth the effort. Smith explains that when people click or clash, we typically chalk it up to chemistry and leave it at that.  But, she knows there are many dynamics within that relationship that need understanding by a leader to create success. In fact, she says it's possible to identify and analyze the seemingly mysterious ingredients that go into the makings of a relationship.  And, given the right tools, it's possible to understand what happens when a relationship forms, and then to actually anticipate what might happen next .  That anticipation is critical, claims Smith. Smith also shows read...

Decision-Making Lessons From History

As seen on Public Television, the book,  Decisions , by   Robert L. Dilenschneider , features vignettes on 23 individuals who made decisions that shaped the world. Each chapter offers practical thinking on how these women and men made decisions. You can use their decision-making skills as guidance at work, in your leadership role, and in your daily life. You’ll learn decision making tips from  Harry Truman ,  Margaret Thatcher ,  Mohammed Ali ,  Rachel Carson ,  Pablo Picasso  and others who made decisions during war and peace, and in fields of science, commerce and invention. Author Dilenschneider suggests takeaways about decision-making from each featured historical figure. Some of my favorite decision-making lessons from history and from the book include these:   Own your decisions . Be responsible for them and for their implications. Do not be reactionary—that is, making decisions to spite others or because of outside pressure—but do be r...

Q&A With Best Selling Author And Expert Storyteller, Paul Smith

Paul Smith Paul Smith's book, Lead with a Story , is one of the top 10 books I recommend every leader should read. In his book, Paul demonstrates how  storytelling is a powerful business tool that can mean the difference between mediocre results and phenomenal success.  Since the book was published about three years ago, my admiration for Paul's passion for storytelling and helping to teach people how to effectively tell stories has only but grown. Today, Paul was kind enough to share his thoughts about: that best-selling book how storytelling is growing in the business world his latest book how to use stories during job interviews how Lead with a Story totally changed his carreer 1.  How would you summarize the overall reaction to your Lead with a Story book? Any surprises? Paul :  Everything is a surprise with your first book. Being a new author, you don’t really know what to expect in terms of book sales, marketing effort...

One Minute Mentoring

Fortunately, I've benefited from having great mentors throughout my career. And, I've have the honor and good fortune to be a mentor, both formally and informally, for various individuals the past few decades. Mentoring is powerful. Both being a mentor. And, being mentored. That's why I became an instant fan of the book,  One Minute Mentoring: How to Find and Work With a Mentor -- and Why You'll Benefit from Being One . The book presents a fictional parable about the power of finding, or being, a mentor. In what is about a one- to two-hour read, you'll gain knowledge and easy-to-use tools for  how to find and leverage mentoring relationships . Ken Blanchard You'll also learn why developing effective communication and relationships  across generations  through mentoring can be a tremendous opportunity for companies and individuals alike. Bestselling author,  Ken Blanchard, Ph.D . teamed up with  Claire Diaz-Ortiz  to write  One Mi...

Book Review & Highlights: Leadership Conversations

When I read business books, I turn the corner of every page that has something I really like, want to remember and easily reference in the future. Halfway into the 300-page book,  Leadership Conversations , I had turned the corners of nearly every fifth pages.  So, you can see why I believe this is such a good book.  There is so much to learn from  Leadership Conversations .  It's a must read for today's business leaders.  Leaders who are leading multi-generational workforces.  And, leaders who want the skills to get promoted and move up the corporate ladder. Authors  Alan S. Berson  and  Richard G. Stieglitz  wrote the book because they believe that  a leader's most powerful skill is the ability to hold effective conversations . So, in their book, they detail the  four types of conversations every leader must effectively master .  Conversations that: Buil...

Business And Life Lessons From Entrepreneur Miguel Leal

What I like most about Miguel Leal ’s memoir, aside from its overall compelling and inspiring information, are the business and life lessons he shares.  Those lessons are found throughout his recently released memoir, The House That Cheese Built . The book is a quintessential American dream story from a Mexican entrepreneur who shares the tale of building a multi-million-dollar business from scratch, complete with both success and failure, and always a vision of hope.  Leal came to the U.S. penniless as a teenager, speaking almost no English; he literally slept in the boiler room of a Wisconsin cheese factory for months before he was caught. Through hard work, grit, and ingenuity Leal would go on to launch his own business. He is widely credited with introducing Mexican cheeses to the U.S. market and grew his company to a multimillion-dollar success story that defined an industry. Yet, like many successful entrepreneurs, Leal’s great successes were matched by a variety of ...

Book Review: Conflict 101

Handling conflict is one of the most difficult things a leader has to deal with.  Unfortunately, conflict in the workplace is inevitable.  In fact, research shows that 42 percent of a manager's time is spent addressing conflict .  And, over 65 percent of performance problems are caused by employee conflicts . Managers new in their leadership role typically have had little to no training on how to deal with conflict. Fortunately, in Susan H. Shearouse's new book, Conflict 101 , you can learn: How conflict is created How we respond to conflict How to management conflict more effectively Shearouse explains that even though conflict is inevitable, it can lead to both growth and progress .  "There is little progress that is not preceded by some kind of conflict," says Shearouse. I found particularly helpful in the book the definitions of the following five different types of conflict and then how best to deal with each: Problems to solve Disagreem...

How To Achieve Success Through The Power Of One More

  “You are one more intentional thought and action away from discovering your best life,” explains author of the new book, The Power Of One More , by Ed Mylett – released earlier this summer.  “You can find your best life by doing ‘one more’ than the world expects from you,” he adds.  In his book, he further explains that your individual thoughts and actions you take don’t need to be profound. However, when you compound these small thoughts and actions and stack them up on top of each other, the resulting changes over time are profound.  Mylett reveals strategies chapter by chapter and covers goal setting, habits, emotions, relationships, are more.  Strategies include those on how to: Slow down time and spot new opportunities Use time to your fullest advantage Find deeper purpose in life  Be sure to check out Chapters 15 and 16, which focus on leadership . Within those, Mylett shares his thoughts about leadership:  You are a leader if y...

70 Simple Rules For Sensational Service

Flavio Martins ' book,  Win The Customer , teaches you  70 simple rules for sensational service . "These can be used as a top-down resource in organizations looking to develop or enhance a service culture," explains Martins. "They can also be used as a resource for individuals who want to transform the way service is handled from the ground up, even when lacking the full commitment and support from organization-wide training and change efforts." To deliver sensational customer service, you need to have the  right culture . Martin says that the right culture: Inspires  -- Culture isn't a mission statement; it's a statement of action. Fosters  -- When united in a common goal, people contribute to an environment where everybody willingly comes to work each day and pours their best efforts into doing what they believe will make the greatest difference. Transforms  -- When working toward a higher purpose, the right culture has a real, positive effect...

Twenty-five Of My Favorite Leadership Quotes

All year during 2012, I collected my favorite quotes about leadership from Twitter. When the year ended, I published the list. So, for today's leadership flashback , among the thousands of tweets and retweets on Twitter about leadership during 2012 these 25 were my favorites. A mix of advice from some unknown individuals along with many from leadership book authors and famous leadership experts, and a few from past U.S. presidents and current-day athletes. Great leaders know the power of asking questions. Lead with your heart, not just your head. Learn to let go of fear and embrace the unknown. People are much more impressed by your potential than by your track record. Smart leaders use the power of stories whenever they have important messages to convey. To be effective, leaders have to close the conversational gap with their employees. One of the tests of leadership is the ability to recognize a problem before it becomes an emergency -- Arnold Glasow Managers...