Skip to main content

Seven Steps To Creating A People First Culture For Your Company

If you want to create a heart culture and a people-first culture at your workplace, read the book, Advisory Leadership, by Greg Friedman. 

Although the book is authored by an award-winning financial advisor and primarily written for professionals in the financial services industry, this book is a must read for any leader who wants to create a nurturing heart culture that hinges on the human-centric values the next generation of employees hold in high regard.


And, what exactly is heart culture? Friedman says, "At its core, heart culture symbolizes how a company values more than just an employee's output. It's not about the work, but rather, the people who do the work."

He further explains that leaders can no longer afford to ignore the shift toward a people-first culture and its direct influence on a healthy, effective work environment.

Friedman teaches that there are seven steps, based on human virtues we all strive to achieve, that are key to unlocking the power of a people-first culture:
  1. Patience. Slowing down the hiring process to help you better choose the right candidate for any role, every time.
  2. Honesty and Integrity. Leading by example and encouraging open and honest communication.
  3. Compassion. Acknowledging people for their individual contributions and getting to know them beyond their roles.
  4. Respect. Empowering employees to make decisions and guiding them in their personal goals for professional achievement.
  5. Persistence and Consistency. Aligning your management team with your company's goals and reiterating your values through various communication channels.
  6. Encouragement. Promoting and rewarding team collaboration instead of competition.
  7. Courage. Looking inward before taking those crucial first steps toward change.

Greg Friedman, Ms, CFP

You'll also learn from the book the most common culture killers, which are:
  • Focusing too much on a hierarchical organization.
  • Complacency.
  • Not guiding the troops.
  • Holding on to toxic employees.
I really like this book, because it:
  • Provides "real-world" and practical everyday steps you can take.
  • Gives you specific techniques and tactics.
  • Capsulizes "Tips to Remember" for you at the end of each chapter.
  • Is incredibly easy to read and absorb.

Comments

Popular posts from this blog

How To Be A Generous Leader

Speaking about his book,   The Generous Leader , author   Joe Davis   says, “This book is about the ways in which you can become a generous leader to be part of something   bigger than yourself .”  He adds that the old model for a leader – a top-down, unilateral, single-focus boss, isn’t effective in today’s workplace. “That old model no longer attracts talent, invites collaboration, or gets the best results from the team. That leader’s time is passed. Today, there is a need for a more human-centered, bighearted, authentic way to lead,” adds Davis.   To help you become a generous leader, Davis introduces you to seven  essential elements that he believes will develop you into a leader for the future .   The seven elements are:   Generous Communication : Be real to build deep connections. Be available to connect with the person, and not just the person in their role to make them feel seen. Generous Listening : Be sincerely curious about another...

Effective Listening: Do's And Don'ts

Here are some great tips from Michelle Tillis Lederman's book, The 11 Laws of Likability .  They are all about: what to do and what not to do to be a leader who's an effective listener : Do : Maintain eye contact Limit your talking Focus on the speaker Ask questions Manage your emotions Listen with your eyes and ears Listen for ideas and opportunities Remain open to the conversation Confirm understanding, paraphrase Give nonverbal messages that you are listening (nod, smile) Ignore distractions Don't : Interrupt Show signs of impatience Judge or argue mentally Multitask during a conversation Project your ideas Think about what to say next Have expectations or preconceived ideas Become defensive or assume you are being attacked Use condescending, aggressive, or closed body language Listen with biases or closed to new ideas Jump to conclusions or finish someone's sentences

How to Be a Leader – 9 Principles from Dale Carnegie

Today, I welcome thought-leader Nathan Magnuson as guest blogger... Nathan writes : This is it, your first day in a formal leadership role.   You’ve worked hard as an individual contributor at one or possibly several organizations.   Now management has finally seen fit to promote you into a position as one of their own: a supervisor.   You don’t care if your new team is only one person or ten, you’re just excited that now – finally – you will be in charge! Unfortunately the euphoria is short-lived.   Almost immediately, you are not only overwhelmed with the responsibilities of a team, but you quickly find that your team members are not as experienced or adroit as you.   Some aren’t even as committed.   You find yourself having to repeat yourself, send their work back for corrections, and staying late to fill the gap.   If something doesn’t change soon, you might just run yourself into the ground.   How did something that looked so easy ...

70 New Year's Resolutions For Leaders

  With 2026 fast approaching, it's a good time to identify your New Year's Resolutions for next year. To get you started, how about selecting one or more of the following 70 New Year's resolutions for leaders? Perhaps write down five to ten and then between now and January 1, think about which couple you want to work on during 2026. Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance Constantly challenge your team to do better Celebrate your employees' successes, not your own Err on the side of taking action Communicate clearly and often Be visible Eliminate the cause of a mistake View every problem as an opportunity to grow Summarize group consensus after each deci...

29 People Who Taught Us Life Lessons In Courage, Integrity And Leadership

  The 29 profiles you will read in Robert L. Dilenschneider’s new book, Character , are about people who are exceptional exemplars of character. They’re inspirational because they used their abilities at their highest levels to work for causes they believed in. Because of character, they influenced the world for good.   The dictionary defines “character” as the mental and moral qualities distinctive to an individual, the distinctive nature of something, the quality of being individual in an interesting or unusual way, strength and originality in a person’s nature, and a person’s good reputation.   “But beyond these definitions, we know that character is manifested in leadership, innovation, resilience, change, courage, loyalty, breaking barriers, and more,” explains Robert (Bob), “Character drives the best traits in our society, such as honesty, integrity, leadership, and transparency, and it drives others to exhibit those qualities.”   Profiled in the book ar...

10 Quotes From The 5 Levels Of Leadership -- John C. Maxwell

Soon I'll post my full review of John C. Maxwell's latest book, The 5 Levels of Leadership .  In the meantime, here are some of my favorites quotes from the book that I believe should become a must-read book by any workplace/organizational leader: Good leadership isn't about advancing yourself.  It's about advancing your team. Leaders become great, not because of their power, but because of their ability to empower others. Leadership is action, not position. When people feel liked, cared for, included, valued, and trusted, they begin to work together with their leader and each other. If you have integrity with people, you develop trust.  The more trust you develop, the stronger the relationship becomes.  In times of difficulty, relationships are a shelter.  In times of opportunity, they are a launching pad. Good leaders must embrace both care and candor. People buy into the leader, then the vision. Bringing out the best in a person is often a catal...

The Top 20 Leadership Books: What To Give First To A New Manager

Eighteen months ago, I posted the question “ What’s The First Leadership Book You Would Give To a New Manager ?” within the discussion forum for the LinkedIn group Linked 2 Leadership . That question generated 603 comments and 690 recommendations.    Some people suggested more than one book.   Some during the course of the 18 months made the same book recommendations a couple times.   And, the group discussion continues to be one of the most active still today. In early November 2011, group member Len White graciously culled through the comments using his company’s Symphony Content Analysis Software that assists with the organization, analysis, and reporting of themes contained in text data. And here are the results : ·      412 different/unique books were recommended ·      The Top 20 recommended books, collectively, received 250 of the total recommendations ·      Two authors – S...

The Ideal Company Culture

Fortunately, most of my career I’ve worked in effective corporate cultures. If I put together the best of each, here is what made those environments effective: •   Leaders led by example on a consistent basis  and were willing to roll up their sleeves, particularly during tight deadlines or challenging times. •   Employees clearly understood how what they did made a difference  and how their contributions made the organization more profitable and/or more effective. •   The workforce included a blend of  long-term  employees  with a rich company, product/service and customer history; employees who had been at the company for five to seven years;and then new hires with a fresh perspective and keen sense of new technologies and techniques. That blend worked best when the mix included virtually all A-players. •   Top managers had a clear, realistic and strategic vision  for how the company would grow and comp...

Leadership Lessons From A Serial Entrepreneur

Brad Jacobs’ new book provides you a treasure trove of leadership lessons from a man with more than four decades of CEO and serial entrepreneur experience. So, even if you don’t envision yourself wanting to earn a billion dollars, don’t pass up reading Jacob’s, How To Make A Few Billion Dollars .   In the book, Jacobs defines the mindset that drives his remarkable success in corporate America  –  and distills a lifetime of business brilliance into a tactical road map. And he shares his techniques for:   Turning a healthy fear of failure to your advantage. Building an outrageously talented team. Catalyzing electric meetings. Transforming a company into a superorganism that beats the competition.   “This book is about what I’ve learned from my blunders, and how you can replicate our successes,” says Jacobs. He shares his candid account of the highs and lows of entrepreneurship.  Jacobs has founded seven billion-dollar or multibillion-dollar businesse...

Full Engagement By Brian Tracy

Best-selling author Brian Tracy's book, Full Engagement , provides practical advice for how to inspire your employees to perform at their absolute best. He explains that above nearly every measure, employees' most powerful single motivator is the "desire to be happy." So, Tracy teaches you how to make your employees happy by: Organizing their work from the first step in the hiring process through the final step in their departure from your company so they are happy with you, their work, their coworkers, as well as in their interactions with your customers, suppliers and vendors. Full Engagement includes these chapters and topics: The Psychology of Motivation Ignite the Flame of Personal Performance Make People Feel Important Drive Out Fear Create That Winning Feeling Select The Right People Internal Versus External Motivation At a minimum, Tracy suggests that managers do the following when managing their employees : Smile Ask questions Listen ...