Here are some great tips from Michelle Tillis Lederman's book, The 11 Laws of Likability . They are all about: what to do and what not to do to be a leader who's an effective listener : Do : Maintain eye contact Limit your talking Focus on the speaker Ask questions Manage your emotions Listen with your eyes and ears Listen for ideas and opportunities Remain open to the conversation Confirm understanding, paraphrase Give nonverbal messages that you are listening (nod, smile) Ignore distractions Don't : Interrupt Show signs of impatience Judge or argue mentally Multitask during a conversation Project your ideas Think about what to say next Have expectations or preconceived ideas Become defensive or assume you are being attacked Use condescending, aggressive, or closed body language Listen with biases or closed to new ideas Jump to conclusions or finish someone's sentences
Sharing tips, ideas and techniques for leaders and managers for the past 15 years.
I like your quote but I'm curious, what does that statement mean to you?
ReplyDeleteI might argue that wisdom is applying knowledge to situation (sort of following the DIKW hierarchy. (Data, Information, Knowledge and Wisdom)
in my definition of wisdom, simplification of knowledge is part of wisdom, but wisdom implies the use of knowledge to make the right decisions. I think that making use of knowledge is critical to the understanding of wisdom, So I'm curious what simplification means to you.
Thanks for your thoughts. I do enjoy reading your blog