Having your employees learn more about what their fellow employees do is invaluable. When everyone knows how each job/position on your team fits together, your team can accomplish so much more. Plus, the new-found knowledge drives a better appreciation for what everyone does, and proves to the team, that success comes only when all the pieces fit together like a well-oiled machine.
- So, plan a half day where you pair up employees. Once paired, one employee explains to his (or her) partner what he does in a "typical" day. Allow enough time for sharing samples of his work and for Q&A.
- Schedule your job learning days for once a month and have your employees meet with different partners each time. It's best when they meet in their respective offices/cubicles.
Odds are as well that most employees will learn that their co-workers' jobs are more difficult than they might have originally thought. That knowledge builds greater mutual respect, which is vital to a team's success.