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The Definition of Class In A Manager


AMACOM's (of the American Management Association) sixth edition of the best-selling book, The First-Time Manager -- originally published in 1981 is a must-read for new managers and leaders in business.

The book covers eight core responsibilities of a new manager, including:
  • Hiring
  • Communicating
  • Planning
  • Organizing
  • Training
  • Monitoring
  • Evaluating
  • Firing

Expert advice is additionally provided regarding:
  • Using Your New Authority
  • Managing Your Mood
  • Building Trust
One of my favorite sections of the book is the one about class in a manager:
  • Class is treating people with dignity.
  • Class does not have to be the center of attention.
  • Class does not lose its cool.
  • Class does not rationalize mistakes.
  • Class is good manners.
  • Class means loyalty to one's staff.
  • Class recognizes the best way to build oneself is to first build others.
  • Class leads by example.
  • Class does not taken action when angry.
  • Class is authentic and works hard at making actions consistent with words.
The First-Time Manager is an excellent how-to guide for anyone new to managing people.

Other books for new managers include any from the Top 20 list of Leadership Books, as voted on by LinkedIn Linked 2 Leadership group members, who were asked the question:

  • What's the first leadership book you would give to a new manager?

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