Without A Climate Of Trust, You Have This

According to authors Ken Blanchard and Garry Ridge, when a leader does not create a climate of trust, people:

• Question decisions
• Have moral problems
• Fail to participate fully
• Avoid taking creative risks, and ultimately leave the organization

And, when employees do these things, the authors explain that the organization is deeply and measurably impacted by:

• Reduced quality of the product or service
• Increased cost of turnover, hiring, training
• Missed opportunities that would have been captured by fully dedicated and creative employees