How To Change Yourself To Change Your Company

The book, Reinventing the Leader, is an inspiring account of the magic that can happen when a leader realizes they must undergo their own transformation in order to transform their organization.

This candid and practical book by Guilherme (Gui) Loureiro, Regional CEO overseeing Walmex, Walmart Canada, and Walmart Chile (now Chairman of the Board for Walmex and Regional CEO for Canada, Chile, Central America, and Mexico), and his executive leadership coach Carlos Marin shows how even the most successful leaders must be open to personal change in order to transform their company. The book details how the pair pioneered a data-driven, customer-centric business transformation at Walmex—Walmart’s biggest division outside of the United States.

“This book is a blueprint for transformational success for leaders in any business who find themselves facing the need to retool their own company’s systems and operations and energize and inspire an entire corporate culture in order to compete in an ever-shifting digital economy. It’s about sustaining a cherished brand while disrupting the very essence of how it has done business in the past. And perhaps most important of all, it’s about learning to learn—becoming aware of how to better leverage your strengths, limit your weaknesses, and listen more effectively to your associates and customers to find out what they really want and need during a time of major transition,” says Gui.

The blueprint for transformational success includes these steps:

Start by questioning and challenging the organization’s underlying assumptions and beliefs about the sustainability of its success.
Revitalize or discover the purpose that will give deeper meaning to why the organization does what it does—the compelling motive for its existence.
Engage the hearts and minds of the people of your organization by reinforcing that vital purpose.
As a leader, you must define on a personal level why your life matters, what you stand for, and what you want your legacy to be.
Establish clear goals that are in alignment with the higher purpose.
Set specific objectives and targets to be reached to provide benchmarks during each aspect of the transformation.
Communicate a plan that consists of clear tactics and action steps, outlining what, how, who, and when for each objective.
Actively promote and practice learning on an ongoing basis. As the process advances, your new experiences and insights will lead to adjustments and adaptations that will improve the final results. As a leader, encourage your team to work cooperatively to learn and grow in order to make the transformation successful.
Learn to tell a compelling story about what happened and how it was done.

Gui Loureiro (Photo by: Roberto Rubio Macaria Cinco)

Carlos Marin (Photo by: Shadi Ameri)

Some of my favorite lessons from the book, in the authors' words, include:

Humility: Doing the hard, personal work it takes to get to know yourself better is fundamental to growing and maturing as a leader. It requires having the humbleness and curiosity of a novice, which will allow you to have new insights and flourish free of the sanctions of your own self-perceptions.

Curiosity: As a leader you’ll want to cultivate a desire for learning and to see opportunities and possibilities where others see only difficulties and impossibilities. A sense of curiosity and wonder will allow you to reframe challenges as potential solutions.

Mentors: Wise leaders recognize the benefits of having someone with more experience to advise and support them throughout their career. Try to find a mentor who will help you learn and find the strengths that may be hidden within you as you move forward on your journey.

Comfort Zone: Expand your comfort zone. Be willing to part with old and familiar ways to jump into new possibilities, despite how scary that can be.

Listening: One of the best ways for you to value and show others the respect they need and deserve is to genuinely listen to them.

Coaching: The journey toward transformative self-awareness can be made more effective by working with an experienced coach. A professional coach can help you understand your strengths and opportunities better and faster as well as to help you change and improve. Using your strengths can be a very powerful tool to help you correct what needs to be fixed.

Self-Reinvention: A key ingredient of self-reinvention is identifying those you can learn from and humbly drink from their fountains of knowledge and experience.

Underperformers: Don’t confuse caring for people with tolerance for underperformance. Being a leader requires the appropriate and timely recognition that despite your efforts to help, someone may not want to change, adapt, or evolve…and that’s when you must act swiftly.

Vision: It’s vital for you to provide clarity of vision so that everyone is on board and aligned with it. Communicate, communicate, and communicate the vision. It is never too much.

Talent: Value the leadership talent of your team and invest in the continued growth and development of those who are able and willing to cope with change as the company evolves.

Thank you to the book’s publisher for sending me an advance copy of the book.

Comments

How To Transform The Influences Of Your Childhood Into Your Unique And Most Effective Leadership Style

The most significant predictor (up to 80 percent) of how someone shows up in their interpersonal interactions as a leader, and as a human, is their childhood, claims Pam Manfredo Curtis, PhD , author of the new book, The Origins Of A Leader: Transforming Family Patterns Into Leadership Power . Grounded in decades of psychological analysis, executive coaching, and behavioral data, Curtis elaborates that how leaders perform today is dramatically influenced by their childhood, with patterns formed early in life continuing to shape behavior, decision-making, and relationships at the highest levels. “When you know your why , you can change your how ,” says Curtis. “Put another way, when you understand the influential factors of your life, you can choose how they affect you. Curtis encourages you to explore specific childhood environments and discover how they shaped your strengths, communication patterns, and hidden limitations. Regarding the implications o...

James G. Ellis Shares The Leadership Lessons Behind A Lasting Legacy

In his new book, James G. Ellis shares the lessons he learned throughout his career as an entrepreneur, CEO, professor, mentor, and one of the nation’s most respected business school leaders. He is the former Dean of the University of Southern California Marshall School of Business. For aspiring leaders, educators, and entrepreneurs, A Journey of Insights: Lessons In Leadership And Legacy , offers a roadmap to success grounded in real-world experience, with a focus on humility, listening, and building strong, collaborative environments. The book is both a personal memoir and a strategic guide for those aiming to leave a lasting legacy in business. At the core of his message is the central theme that listening to voices around you throughout life is the key to success. “In essence, ears can speak louder than voices,” shares Ellis. The book also explores pivotal moments that helped define Ellis’ understanding of leadership, including encounters with Pres...

How To Rewire Your Mind To Build Your Adaptability Quotient

Alec Litowitz argues that the most valuable skill of the next decade isn't IQ or even EQ (Emotional Intelligence). It's AQ: your Adaptability Quotient, the ability to question assumptions, update beliefs, and respond effectively when reality changes. Litowitz is the author of the forthcoming book (releasing on September 15, 2026) The Adaptability Quotient: Rewiring Your Mind For Success In The Next Human Era . And he shares that “AQ is a learnable way of using your mind like a high-performance machine: to model risk, absorb feedback, make faster corrections, and create repeatable advantages in conditions where most people stall out—or drown.” In short, it’s all about how to move from “making the right decision” to “making decisions right.” “As artificial intelligence, media, and scientific advances reshape the cognitive landscape, adaptability becomes the essential discipline for reclaiming human agency,” adds Litowitz. “And a s AI resha...

How To Maximize Employee Involvement

Here are 10 tips for how to maximize employee involvement : Have active ways to listen to your employees. Check often with employees to see if the information you are sharing with them is what they need and what they want. Share information about customer satisfaction with employees. Discuss financial performance with your employees and be sure everyone understands the importance of profitability and how they can contribute to profitability. Allow ad hoc teams among employees to form to address organizational problems and work with those teams to tackle the identified issues. Encourage employees to make suggestions for improvement whether those ideas are large or small. Take an idea from one employee and share it with other employees and teams and let everyone make a contribution to build upon that idea. Train! For long-term employees, find ways to keep their jobs interesting through new assignments and challenges. Conduct meetings around specific issues and brai...

10 Best Quotes From The 5 Levels Of Leadership

Here are some of my favorites quotes from John C. Maxwell's book, The 5 Levels of Leadership -- a book I believe should become a must-read for any workplace/organizational leader: Good leadership isn't about advancing yourself. It's about advancing your team. Leaders become great, not because of their power, but because of their ability to empower others. Leadership is action, not position. When people feel liked, cared for, included, valued, and trusted, they begin to work together with their leader and each other. If you have integrity with people, you develop trust. The more trust you develop, the stronger the relationship becomes. In times of difficulty, relationships are a shelter. In times of opportunity, they are a launching pad. Good leaders must embrace both care and candor. People buy into the leader, then the vision. Bringing out the best in a person is often a catalyst for bringing out the best in the team. Progress comes only fro...

How Will You Get Involved?

"Philanthropy isn't just a pursuit for the wealthy. Philanthropy is about involvement . Pick your issue, work at it, and do your best to make things happen. Even if you're not wealthy, you have time, expertise, skills and other resources you may not even have realized that can be used to serve others." Thanks for this great advice from author Eli Broad.

Six Ways To Help Retain Your Employees

I had the pleasure of interviewing Leigh Branham over the past few years. He's the author of the popular book called, The 7 Hidden Reasons Employees Leave . He told me that in research that he has done about the leaders of companies that have won " Best-Place-To-Work " competitions in 45 U.S. cities, that there are six things these effective leaders do that don't cost money . They do, however, cost time and effort. But, that is time and effort that can pay big dividends. Here are the six things you can do : Make the commitment to create a great place to work. Inspire employee confidence in decisions and clear business direction Work to build trust based on honesty and integrity Practice open, two-way communication, especially in times of uncertainty Look out for the organization before you look out for yourself Believe employees should be developed and retained; not burned out and discarded Thanks for these great leadership tips, ...

Seven Indicators Of The Right Work For You

In Brian Tracy 's new book, Find Your Balance Point , he shares this helpful list of the seven indicators of the right work for you and the career where you will feel fully engaged and where you will be the happiest in serving other people: The right work for you is something that you really enjoy doing; something that you love to do. The right work for you is easy for you to learn and easy to do. In many cases, you learned it automatically, without thought or effort. You love learning more and more about the work if it is the right work for you. When you are engrossed in this work, the hours fly past. You forget what time it is, and later you are surprised to see how much time has passed. The right work for you gives you energy when you are doing it. You can spend hours at this work, often forgetting to eat. If it is the right work for you, you want to be excellent at it, and you are constantly striving to learn and improve in that area. If it is the right work for y...

How To Coach Rather Than Supervise Employees

Bill Berman and George Bradt , authors of the book, Influence and Impact , explain the importance of helping your employees to understand what their jobs entails, and what the culture expects, so they can do the work you need from them the most. More importantly, they say that it is better for you as a leader to coach employees rather than supervise them. And, as you coach, they recommend you: Ensure the employee fully understands their job responsibilities. Pave the way for the employee to be successful. Given them the time, resources and encouragement they will need. Help them know themselves better. Consider a personality assessment by a trained evaluator so they understand their styles and preferences. Help them know the business. Ensure they know the organization’s mission, vision and purpose, business strategies and cultural norms. Help them know you. Help them to really understand what you really need from them to make you and the organiz...

How To Achieve Continuous Improvement

In addition to your 2017 New Year's resolution and the goal that you've be working on this year, add reading The School of Greatness to your "to do" list before year's end. It's a highly uplifting and motivational book on how to strive for greatness in your everyday life. Specifically, author Lewis Howes , shares his progression of a series of lessons -- eight areas that help you focus on continual improvement: Create a vision. Turn adversity into advantage. Cultivate a champion's mindset. Develop hustle. Master your body. Practice positive habits. Build a winning team. Be of service to others. Packed with exercises, tools, tips and examples, the book makes for a perfect read at the start of the new year.

Eric Jacobson On Management And Leadership

Search This Blog