"Perceptive listening requires you to be totally focused, completely mindful, and perceptive of the conversation -- about what is spoken and what remains unspoken," explains John Jantsch, author of the book, Duct Tape Selling.
He adds, "Perceptive listening reveals things that a distracted or even mostly active conversation can't reveal."To be a perceptive listener, ensure you hear and interpret the words as they're said, and also consider what the person isn't saying. What they might really be thinking, and how they are acting as they speak.
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