Getting feedback is an important way to improve performance at work. But sometimes, it can be hard to seek out, and even harder to hear.
“Feedback is all around you. Your job is to find it, both through asking directly and observing it,” says David L. Van Rooy, author of the new book, Trajectory: 7 Career Strategies to Take You From Where You Are to Where You Want to Be.
As today's guest post, Van Rooy offers these six tips for how to get the feedback you need to improve performance at work. Guest Post By David L. Van Rooy
1. Don’t forget to ask: One of the biggest mistakes people make is assuming things are going perfectly (until they make a catastrophic mistake). By not asking, you’re missing out on opportunities for deep feedback: the difficult, critical feedback that gives you constructive ways to improve.
2. Make sure you listen: Remember, getting feedback is about improving your performance, not turning it into a “you versus them” mentality. Your reaction is cri…
Here are some great tips from Michelle Tillis Lederman's book, The 11 Laws of Likability. They are all about: what to do and what not to do to be a leader who's an effective listener: Do: Maintain eye contactLimit your talkingFocus on the speakerAsk questionsManage your emotionsListen with your eyes and earsListen for ideas and opportunitiesRemain open to the conversationConfirm understanding, paraphraseGive nonverbal messages that you are listening (nod, smile)Ignore distractionsDon't: InterruptShow signs of impatienceJudge or argue mentallyMultitask during a conversationProject your ideasThink about what to say nextHave expectations or preconceived ideasBecome defensive or assume you are being attackedUse condescending, aggressive, or closed body languageListen with biases or closed to new ideasJump to conclusions or finish someone's sentences
"Truly accountable leadership is the only way to build an organization that can survive and thrive in our increasingly complicated world," says Vince Molinaro, author of his revised and updated bestseller, The Leadership Contract.
More specifically, Molinaro believes that a new set of leadership expectations is redefining how each of us will need to lead in the future. He explains that as a leader you will need to take accountability to: Align and engageTake an enterprise-wide perspectiveBuild relationshipsMaster uncertaintyDevelop other leadersModel the values
And, to be a truly accountable leader, Molinaro says that you must serve the five core obligations of leadership: YourselfYour customersYour organizationYour employeesYour communities
One of my favorite parts of the book are the Gut Checks for Leaders at the end of each chapter. The Gut Checks list critical questions to ask yourself, such as: Do you lead every day with a sense of clarity regarding your obligations?What …