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How To Make Smarter Decisions In The Age Of AI

 

Artificial Intelligence (AI) promises to improve worker productivity with the potential to automate activities accounting for a large share of our workday. Organizations are increasingly relying on AI technology for everything from simple, everyday tasks to complex decision-making. 
 
“Yet, most of us are using AI ineffectively, allowing it to lead us rather than the other way around,” says Cheryl Strauss Einhorn, author of the new book, The Human Edge: Smarter Decisions In The Age Of AI. 

The book is an essential, empowering, and timely guide for professionals, leaders, and teams who want to make better, more confident choices when using AI systems. It offers practical tools to help frame problems and surface solutions, using AI to augment—not replace—your judgment.  

More specifically, Einhorn provides a step-by-step guide for AI-supported decision-making techniques, such as:  
  • Breadth to Depth: Knowing when and how to narrow down AI’s volume of information, which often becomes a barrier to action, causing “analysis paralysis.”
  • Creative Friction: Allowing skepticism and challenging AI’s outputs to mitigate biases, both human and machine, while enhancing the quality of feedback. 
  • Progressive Prompting: Using AI as a research tool, approaching the process the way you use Netflix to find your next favorite TV show.  
Plus, the book shows you how to navigate eight pivotal human decision-making moments and leverage AI to sharpen your ability to: 
  • Define problems
  • Assess motivations
  • Gather context
  • Research effectively
  • Analyze options
  • Recognize biases
  • Involve key stakeholders
  • Build conviction 
“When you thoughtfully pair your problem-solving skills with AI, decisions can become easier, faster, and more satisfying,” shares Einhorn. “As you refine your ability to collaborate with AI, your questions, prompts, and directions will become sharper and more precise.” 

The result, therefore, are answers that are not just manageable but also accurate and relevant. Answers that empower you to move forward with confidence and purpose. 

Cheryl Stauss Einhorn
 
Einhorn is the creator of the AREA Method, a decision-making system for individuals, companies, and nonprofits to solve complex problems. She is the founder of the decision-sciences company Decisive, offering leadership training, curriculum, coaching, and professional development services, and is an adjunct professor at Cornell University. She is also the author of the books Problem Solved, Problem Solver, and Investing in Financial Research. 

Thank you to the book’s publisher for sending me an advance copy of the book.

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