Skip to main content

How To Expose The Real Issues That Underlie Paradoxes In Modern Organizations


With the demands of technology, transparency, and constant connectedness, and calls for higher performance, leaders from the front line to the C-suite face complex dilemmas that cannot be easily denied or postponed. These perplexing, recurring issues are familiar to anyone in a leadership role today, including: 
  • How do I balance my functional or business unit goals with the needs of my peers and the whole company?  
  • How do I support and promote others while still advancing my own career?
  • How do I emphasize teamwork and still reward the “stars”? 
  • Can I really devote enough time and energy to both family and work?    
These are not “problems” but paradoxes—situations in which there will never be a single correct solution—and while they make many leaders feel overwhelmed and challenged, a new book provides help.
  • The Unfinished Leader is a modern handbook for recognizing, facing, and inspiring others to expose the real issues that underlie paradoxes in modern organizations. Leaders must first recognize situations they will never be able to “solve” and understand how to confront the barriers—in their own heads and their organizations—that push them towards seeking ultimate solutions that don’t exist. Leading through complexity requires giving up the illusion of control, consistency, and closure, while embracing the reality of being permanently “unfinished.” 
The book draws from interviews with 100 CEOs and top leaders from a wide range of companies—such as:
  • Avon
  • Nike
  • Colgate
  • DeutschePost DHL
  • Johnson & Johnson
  • PepsiCo
And, it provides the mindsets and tools to recognize contradictory requirements, understand  competing demands, and still be able to take action.

The Unfinished Leader will help leaders at all levels understand and excel at their true task: guiding themselves and their teams through ongoing paradoxes, reconciling competing outcomes, continually changing and adapting, and thereby building lasting success.

Learn more about Leadership.

Comments

Popular posts from this blog

How To Harness Your Experiential Intelligence

“Experiential Intelligence provides a new lens from which to view what makes you, you—and what makes your team and organization unique,” says Soren Kaplan , author of the book, Experiential Intelligence . Kaplan explains that over 100 years ago, we established IQ (Intelligence Quotient) to predict success. Then we explored Emotional Intelligence (EQ), the theory of multiple intelligences, and mindsets that broaden the definition of smarts.   “Today, Experiential Intelligence ( XQ ) expands our understanding of what's needed to thrive in a disruptive world. While you can't change the past, your unique experiences and stories contain hidden strengths and untapped potential for the future,” explains Kaplan.   Experiential Intelligence is the combination of mindsets, abilities, and know-how gained from your unique life experiences that empowers you to achieve your goals. It allows you to get in touch with the accumulated wisdom and talents you have gained over time through your ...

The Fundamentals Of Market Engineering

  “Most companies don’t fail because their product is substandard. They fail because the market doesn’t understand, care, or believe in what they’re selling,” explains Bruce Cleveland , author of the new book, Market Engineering . He adds that this dilemma is “because somewhere between the product development and the customer, the story got lost, the positioning drifted, or their category was defined by somebody else and the market went to another company.” That means, every year, startups and enterprises pour millions into building world-class products--only to watch them disappear into obscurity.  In the book, Silicon Valley veteran Cleveland reveals the discipline behind market-dominating companies like Salesforce, Marketo, and C3 AI. Drawing on decades of experience as an operator, investor, and board member, Cleveland demonstrates how leaders can apply the same rigor to markets that they bring to products. You'll discover how to: Compel markets to come to you instead of c...

How To Do Great Work In A Fast-Changing World

  Today brings the new book, Effective: How To Do Great Work In A Fast-Changing World , by Melissa Swift . “Effectiveness is where employer and employee interests come together—you want to be great at accomplishing the goals of your job, and your employer wants that too,” explains Swift. “It’s also a place where we can bring together different organizational and developmental thinking to help move people to action.”   In the book, Swift, founder of Anthrome Insight , draws on current research and provocative interviews with business and academic leaders to help readers understand how to be amazing in a working world seemingly designed to make us feel incompetent.   Each chapter in Effective delivers actionable approaches, enabling readers to improve their daily work life immediately with a paradigm-shifting framework for thriving rather than merely coping in modern professional environments.   The book serves professionals at every level of seniority, from e...

How To Predict And Prevent Conflict At Work And At Home

T he book, How To Get Along With Anyone , by John Eliot and Jim Guinn , is the playbook for predicting and preventing conflict at work and at home.  As you read the book, you will discover how to defuse any heated conflict by learning which of the five conflict styles you are and how to resolve even the most sensitive dispute with this must-read guide.  Through decades of building and facilitating team chemistry for Fortune 500 companies, professional sports franchises, schools and government agencies, nonprofit organizations, and families, Eliot and Guinn have discovered people respond to conflict in one of these five ways:  Avoider : Uninterested in minor details; excels in solitary work with a knack for concentration.  Competitor : Always pushing the envelope; never rests on laurel and takes risks for achievement.  Analyzer : Evidence-based and methodical; patiently gathers information before acting.  Collaborator : A deeply caring individual, relying o...

The Science Of Dream Teams

Why do some teams succeed while others stumble? Because hiring, developing and engaging talent requires careful decisions that are too easy to get wrong without data. In The Science of Dream Teams: How Talent Optimization Can Drive Engagement, Productivity, and Happiness , author Mike Zani introduces the science of “ talent optimization ,” a new discipline that’s a far more reliable way to manage your employees than your gut instincts.  “ Proper talent optimization lifts morale, builds teams, and turbocharges productivity ,” explains Zani.  With simple steps, Zani (a former US Olympic sailing team coach) shows how companies of any size can collect and analyze voluntary data about their employees to purposefully align a company’s business and talent strategies.  The book explores how CEOs and management teams can collect and use data to: Build effective teams of highly sought-after professionals while optimizing costs. Create a company culture based on coaching versus ...

10 Quotes From The 5 Levels Of Leadership -- John C. Maxwell

Soon I'll post my full review of John C. Maxwell's latest book, The 5 Levels of Leadership .  In the meantime, here are some of my favorites quotes from the book that I believe should become a must-read book by any workplace/organizational leader: Good leadership isn't about advancing yourself.  It's about advancing your team. Leaders become great, not because of their power, but because of their ability to empower others. Leadership is action, not position. When people feel liked, cared for, included, valued, and trusted, they begin to work together with their leader and each other. If you have integrity with people, you develop trust.  The more trust you develop, the stronger the relationship becomes.  In times of difficulty, relationships are a shelter.  In times of opportunity, they are a launching pad. Good leaders must embrace both care and candor. People buy into the leader, then the vision. Bringing out the best in a person is often a catal...

How To Be A Radical Listener To Create True Connections

I just read the best book I have ever read about how to be a great listener. It is called Radical Listening by authors Prof. Christian Van Nieuwerburgh (PhD) and Dr. Robert Biswas-Diener . This book will expertly guide you to move from being an active listener to becoming a radical listener.  Radical listening is a profound practice that moves beyond simply hearing words to actively co-creating meaning.  “Most of us recognize the value of great listening. In fact, most people are familiar with approaches to ‘active listening’ and employ conversational techniques such as maintaining eye contact, nodding, and repeating speaker statements,” explain the authors.  “In our book, we present an alternative approach that builds on traditional active listening but extends it in dynamic ways. We present a simple but powerful framework for listening that includes attention to a listener’s motivation as well as to both the mental and behavioral aspects of listening.”  ...

The Do's And Don'ts Of Effective Listening

Here are some great tips from Michelle Tillis Lederman 's book, The 11 Laws of Likability . They are all about: what to do and what not to do to be a leader who is an effective listener : Do : Maintain eye contact Limit your talking Focus on the speaker Ask questions Manage your emotions Listen with your eyes and ears Listen for ideas and opportunities Remain open to the conversation Confirm understanding, paraphrase Give nonverbal messages that you are listening (nod, smile) Ignore distractions Don't : Interrupt Show signs of impatience Judge or argue mentally Multitask during a conversation Project your ideas Think about what to say next Have expectations or preconceived ideas Become defensive or assume you are being attacked Use condescending, aggressive, or closed body language Listen with biases or closed to new ideas Jump to conclusions or finish someone's sentences

How To Master The Cycles Of Leadership: The Four Seasons

Whether you’re an aspiring leader, a newly appointed CEO, or a board member wanting to better steward your company’s performance, A CEO For All Seasons: Mastering The Cycles Of Leadership is the hands-on playbook you need – packed with practical, proven tips to help you navigate the four distinct phases of leadership.  “The journey of a CEO has a beginning, middle, and end, and the challenges leaders face early on are often far different than those midway through and near retirement, explain the authors of the book – Carolyn Dewar , Scott Keller , Vikram Malhotra, and Kurt Strovink .   “For us, the most apt analogy to describe these cycles is the four seasons of the year,” they add.  Spring : Stepping up - Preparing for the role. Summer : Transitioning into the role. Starting strong. Leading with impact. Fall : Navigating the middle years. Staying ahead. Sustaining momentum. Enhancing your learning. Future-proofing the organization. Winter : Transitioning out of the rol...

Discover How Ken Blanchard Changed The Way The World Leads

I would be hard pressed to find a leader, someone who studies leadership, or an aspiring leader who during the past 43 years hasn’t read the iconic and business classic The One Minute Manager (1982) or the updated new addition, The New One Minute Manager (2015).   For decades, these two books, both co-authored by Ken Blanchard and Spencer Johnson , have helped millions achieve more successful professional and personal lives.   Now, in Chapter 9 of the new biography of Ken Blanchard, you’ll discover the story behind the idea and ultimate launch of the original The One Minute Manager .   Chapter 9 is in the insightful and intimate biography, Catch People Doing Things Right , authored by Martha C. Lawrence . In it and through extensive access to personal papers, letters, and interviews spanning six decades, she reveals how Blanchard became a leadership guru and bestselling author of more than 70 books.   Lawrence shares insights and intimate details about Blanchar...