Skip to main content

Have You Already Abandoned Your New Year's Resolution To Be A Better Leader?


Which one of the 70 tips for how to become a more effective leader did you select as a 2013 New Year's Resolution?  This list was published last December in my blog, about the time many leaders were identifying their professional and personal goals for 2013.

Hopefully, you're still making good progress with your resolution. 
  • Unfortunately, according to research conducted by the University of Scranton, nearly 50% of those who make New Year's Resolutions will have abandoned them within six months. 
  • And, only 8% will achieve their goals.
Perhaps you've already achieve your goal!  Congratulations.  So, how about selecting another one from the list.

70 Ways To Be A Better Leader

1. Don't micromanage
2. Don't be a bottleneck
3. Focus on outcomes, not minutiae
4. Build trust with your colleagues before a crisis comes
5. Assess your company's strengths and weaknesses at all times
6. Conduct annual risk reviews
7. Be courageous, quick and fair
8. Talk more about values more than rules
9. Reward how a performance is achieved and not only the performance
10. Constantly challenge your team to do better
11. Celebrate your employees' successes, not your own
12. Err on the side of taking action
13. Communicate clearly and often
14. Be visible
15. Eliminate the cause of a mistake
16. View every problem as an opportunity to grow
17. Summarize group consensus after each decision point during a meeting
18. Praise when compliments are earned
19. Be decisive
20. Say "thank you" and sincerely mean it
21. Send written thank you notes
22. Listen carefully and don't multi-task while listening
23. Teach something new to your team
24. Show respect for all team members
25. Follow through when you promise to do something
26. Allow prudent autonomy
27. Respond to questions quickly and fully
28. Return e-mails and phone calls promptly
29. Give credit where credit is due
30. Take an interest in your employees and their personal milestone events
31. Mix praise with constructive feedback for how to make improvement
32. Learn the names of your team members even if your team numbers in the hundreds
33. Foster mutual commitment
34. Admit your mistakes
35. Remove nonperformers
36. Give feedback in a timely manner and make it individualized and specific
37. Hire to complement, not to duplicate
38. Volunteer within your community and allow your employees to volunteer
39. Promote excellent customer service both internally and externally
40. Show trust
41. Encourage peer coaching
42. Encourage individualism and welcome input
43. Share third-party compliments about your employees with your employees
44. Be willing to change your decisions
45. Be a good role model
46. Be humble
47. Explain each person's relevance
48. End every meeting with a follow-up To Do list
49. Explain the process and the reason for the decisions you make
50. Read leadership books to learn
51. Set clear goals and objectives
52. Reward the doers
53. Know yourself
54. Use job descriptions
55. Encourage personal growth and promote training, mentoring and external education
56. Share bad news, not only good news
57. Start meetings on time
58. Discipline in private
59. Seek guidance when you don't have the answer
60. Tailor your motivation techniques
61. Support mentoring - both informal and formal mentoring
62. Don't interrupt
63. Ask questions to clarify
64. Don't delay tough conversations
65. Have an open door policy
66. Dig deep within your organization for ideas on how to improve processes, policies and procedures
67. Do annual written performance appraisals
68. Insist on realism
69. Explain how a change will impact employees' feelings before, during and after the change is implemented
70. Have face-to-face interaction as often as possible

Comments

Popular posts from this blog

10 Quotes From The 5 Levels Of Leadership -- John C. Maxwell

Soon I'll post my full review of John C. Maxwell's latest book, The 5 Levels of Leadership .  In the meantime, here are some of my favorites quotes from the book that I believe should become a must-read book by any workplace/organizational leader: Good leadership isn't about advancing yourself.  It's about advancing your team. Leaders become great, not because of their power, but because of their ability to empower others. Leadership is action, not position. When people feel liked, cared for, included, valued, and trusted, they begin to work together with their leader and each other. If you have integrity with people, you develop trust.  The more trust you develop, the stronger the relationship becomes.  In times of difficulty, relationships are a shelter.  In times of opportunity, they are a launching pad. Good leaders must embrace both care and candor. People buy into the leader, then the vision. Bringing out the best in a person is often a catal...

How To Maximize Your Chances Of Landing The CEO Role

In the new book, CEO Ready , authors Mark Thompson and Byron Loflin reveal what you need to do to maximize your chances of being the one who secures the top spot. Specifically, they detail the seven key stakeholders  who weigh in on whether to choose you as CEO.   “Collectively, we have coached more than 200 executives who have been selected by their board members to become CEOs,” share the authors. “We can help you prepare to be a great CEO either in your current organization or elsewhere. We will share tools you can use to get objective feedback from all stakeholders, so you have complete visibility into what you’re up against.”   As you seek the CEO role, the authors explain that leadership selection isn't the methodical, objective process that one often imagines. They add that decisions aren't made by robotic executives ticking boxes for attributes such as strategic fit, core competencies, or cultural alignment. Instead, the process is deeply personal, emotional, a...

How To Be More Respectful In Life And In The Workplace

  “It is respect for one another that builds healthy relationships. It is mutual respect that creates friendships and enables societies and their organizations to function effectively. It is respect that establishes trust between individuals and groups,” states Robert L. Dilenschneider , author of the new book, Respect: How to Change The World One Interaction At A Time .  “While my books typically have been for a business audience—and this one is perfect for entrepreneurs to directors to CEOs—it also will resonate with anyone at any point in their life who wants to improve interpersonal communication and relate to others with authenticity,” adds Dilenschneider.  Drawing on his decades of leadership experience and insights from respected voices in healthcare, education, business, politics, nonprofit foundations, and the arts, Dilenschneider offers a clear roadmap for building stronger connections and communities.  As you read the book, you will learn: Why self-respect...

My Favorite Leadership Quotes From The 5 Levels Of Leadership Book

Here are some of my favorites quotes from   John C. Maxwell 's book,  The 5 Levels of Leadership  that I believe should become a   must-read book   by any workplace/organizational leader: Good leadership isn't about advancing yourself. It's about advancing your team. Leaders become great, not because of their power, but because of their ability to empower others. Leadership is action, not position. When people feel liked, cared for, included, valued, and trusted, they begin to work together with their leader and each other. If you have integrity with people, you develop trust. The more trust you develop, the stronger the relationship becomes. In times of difficulty, relationships are a shelter.  In times of opportunity, they are a launching pad. Good leaders must embrace both care and candor. People buy into the leader, then the vision. Bringing out the best in a person is often a catalyst for bringing out the best in the team. Progress comes only from taki...

How To Tap Into The Wisdom Of People Around You

“Too often, we don’t find out what’s truly on others’ hearts and minds because we don’t know how to  ask  the right questions in the right ways,” explains  Jeff Wetzler , author of the book,  ASK .   In his timely, must-read book, Wetzler shows you a powerful method called  The Ask Approach™ , based on a simple premise: that tapping into what other people truly think, know, and feel is a game-changing superpower for leaders.  Wetzler explains that the only thing that allows you to understand what’s on another person’s mind better is just asking them.   Following the powerful  The Ask Approach™  method will lead you to  smarter decisions, more creative solutions, and deeper relationships. Also, by asking more questions you’ll help break down barriers, resolve challenges, encourage collaboration, and imagine new ways of doing things.   The five practical steps of the research-based, pressure-tested  The Ask Approach™  m...

7 Honest-Feedback-Extracting-Questions To Ask When Hiring

Awhile ago, the  Harvard Business Review  published some great questions that  Gilt Groupe  CEO Kevin Ryan asks when he is checking references. Ryan serves on the board of Yale Corporation, Human Rights Watch, and  INSEAD , and is a member of the Council on Foreign Relations.  He holds a B.A. from Yale University and a M.B.A from INSEAD. His main seven honest-feedback-extracting-questions  (and follow-ups) are: Would you hire this person again?  If so, why and in what capacity?  If not, why not? How would you describe the candidate's ability to innovate, manage, lead, deal with ambiguity, get things done and influence others? What were some of the best things this person accomplished?  What could he or she have done better? In what type of culture, environment, and role can you see this person excelling?  In what type of role is he or she unlikely to be successful? Would you describe the candidate as a leader, a ...

How To Provide Caring Criticism

Negative feedback is part of growing as a leader -- both delivering that feedback and sometimes receiving that type of feedback. Keith Ferrazzi , CEO of Ferazzi Greenlight , a research-based consulting and training company, suggests practicing " caring criticism ," as he explained it in the Harvard Business Review . "Negative feedback can hurt, but usually it's a gift aimed at helping the recipient improve performance or avoid mistakes.  We should deliver and receive it that way," says Ferrazzi. "Use phrases like 'I might suggest' and 'Think about this'" when giving feedback. And, then Kerrazzi suggests when receiving candid feedback, that you thank the person who offered it and make clear the points on which you agree.  He's found that if you think of the person giving you honest feedback as generous, rather than critical , you become less defensive and more open to changing your behavior.

The 12 Ways Marriott Practices Good Leadership And Customer Service

The next time you stay at a Marriott hotel look in the nightstand drawer for Marriott's booklet that highlights its milestones and tells the Marriott story. In the booklet, you'll find the following 12 ways that Marriott practices good leadership AND customer service : Continually challenge your team to do better. Take good care of your employees, and they'll take good care of your customers, and the customers will come back. Celebrate your people's success, not your own. Know what you're good at and mine those competencies for all you're worth. Do it and do it now. Err on the side of taking action. Communicate. Listen to your customers, associates and competitors. See and be seen. Get out of your office, walk around, make yourself visible and accessible. Success is in the details. It's more important to hire people with the right qualities than with specific experience. Customer needs may vary, but their bias for quality never does. Elimin...

Discover Your True North And Internal Compass

In his book,  True North , Bill George shows you how to discover your true north - your internal compass that guides you successfully through life. "Only when you discover your true north can you unlock your full potential as a leader and human being," explains George. In the book, published a couple weeks ago, George shares with you how to: Cultivate self-awareness Define your values Find the "sweet spots": of your motivated capabilities Build your support team and lead an integrated life Make the journey from "I' to "We" as an empowering leader Become a global leader Bill George George shares  profiles and stories from more than 100 leaders  who in their own words explain how they discovered their true north.  He also explains the characteristics differences needed to be a leader in the Twenty-First Century versus the Twentieth-Century. Today's leaders, he says need to be: Purpose-drive versus charismatic Globally focused versus U. S.-centri...

How To Build A High-Performing, Resilient Organization With Purpose

  “It’s time to get intentional about organizational culture and to make it strong on purpose,” explain James D. White and Krista White , authors of the new book Culture Design: How To Build A High-Performing, Resilient Organization With Purpose .   “Strong company cultures, deliberately shaped, are the difference between businesses that are great versus those that are just good enough,” they add.   The authors define organizational culture as a set of actions, habits, rituals, and beliefs that determine how work gets done, how decisions get made, and how people experience their workplaces.   "Strong cultures don't emerge by accident," share the authors. "They're built—with clarity, consistency, and design. This book is your guide to intentionally designing a culture that is resilient, inclusive, powerful, and effective."   Informed by over thirty years of operating experience across sectors and in the boardroom, the authors offer these strategies for desig...