Skip to main content

How To Harness Your Experiential Intelligence

“Experiential Intelligence provides a new lens from which to view what makes you, you—and what makes your team and organization unique,” says Soren Kaplan, author of the book, Experiential Intelligence.

Kaplan explains that over 100 years ago, we established IQ (Intelligence Quotient) to predict success. Then we explored Emotional Intelligence (EQ), the theory of multiple intelligences, and mindsets that broaden the definition of smarts.

 

“Today, Experiential Intelligence (XQ) expands our understanding of what's needed to thrive in a disruptive world. While you can't change the past, your unique experiences and stories contain hidden strengths and untapped potential for the future,” explains Kaplan.

 

Experiential Intelligence is the combination of mindsets, abilities, and know-how gained from your unique life experiences that empowers you to achieve your goals. It allows you to get in touch with the accumulated wisdom and talents you have gained over time through your lived experience.

 

Digging deeper:

  • Mindsets: Your attitudes and beliefs about yourself, other people and the world.
  • Abilities: Your competencies that help you integrate your knowledge, skills, and experiences so you can respond to situations in the most effective way possible.
  • Know-how: Your knowledge and skills. 

“Many organizations haven’t fully tapped into the mindsets, abilities, and know-how that inherently exists across their people and teams. Leaders first need to recognize that the reality of life, including in business, is that everyone brings the whole of who they are with them wherever they go, including both their strengths as well as self-limiting beliefs. Until companies embrace this fact, they’ll never reach their full potential.”

 

“For example, we may need to help people overcome their limiting mindsets, or help them uncover their hidden assets derived from their full set of life experiences, not just their work experience." 


"Developing XQ helps people become better leaders. Teams that harness their collective XQ achieve greater collaboration and innovation. Organizations that recognize XQ as a strategic imperative can more fully leverage their talent and transform their cultures by scaling the assets that exist across their people,” explains Kaplan.

 

With powerful personal narratives, Kaplan reveals how XQ can be leveraged to help anyone to:

  • Become a better leader.
  • Increase team collaboration, innovation, and results.
  • Hire and develop talent using more strategic criteria.
  • Transform organizational culture.
  • Enhance personal growth. 

Book chapters 1—3 outline what Experiential Intelligence is, why it’s so important today, and how it relates to IQ and EQ.

 

Chapters 4—8 describe specific strategies and tools that you can use to further develop your XQ by growing it in yourself, amplifying it in your personal and professional relationships and assessing it over time.

 

Chapters 9—13 highlight how XQ applies in different contexts, including organizations, leadership, teams, and communities.

 

Be sure to note the QR codes at the beginning of each chapter. Those will take you to videos where Kaplan provides an overview of what you will read in the chapter, and he shares personal thoughts and ideas about the various chapter topics.

 

Additionally, toward the end of the book, Kaplan offers you a link to his XQ Toolkit – a practical set of digital tools that you can use to develop your Experiential Intelligence and apply it to your team and organization.

 

Soren Kaplan

 

Kaplan shares these insights with us:

 

Question: Please further explain Experiential Intelligence?

 

Kaplan: Experiential Intelligence, or XQ for short, is your combination of mindsets, abilities, and know-how gained from your unique life experience.

 

Just like memorizing facts doesn't give you a high IQ, your Experiential Intelligence isn't merely what you've learned over time. It's how you perceive challenges, view opportunities, and tackle your goals.

 

Your XQ includes the beliefs and attitudes you hold about yourself, other people, and the world in general, along with the unique abilities that you’ve developed that make you, you.

 

Question: What can help advance one's XQ awareness and abilities?

 

Kaplan: Experiential Intelligence exists on three levels. The most tangible is your know-how, which includes your practical knowledge and skills. The second level involves your abilities, which guides how you apply your knowledge and skills to use them in the most effective way possible. Abilities can include higher order things like pattern recognition or managing uncertainty. Your mindsets are your attitudes and beliefs about yourself, other people, and the world, which can be conscious or subconscious.

 

Gaining greater self-awareness of your mindsets, abilities, and know-how plays a big part in developing your XQ. When you understand what led you to adopt certain mindsets for example, you increase your ability to consciously change them, which can lead to growth in your abilities and know-how.

 

Question: What is the role of Experiential Intelligence in business, i.e., for leadership, teams, and organizational culture?

 

Kaplan: Companies including Google, Apple, Tesla, IBM, Home Depot, Bank of America, Starbucks, and Hilton no longer require a university degree for an interview. These organizations understand that future success relies on way more than diplomas.

 

So, the first big opportunity is to recognize the value of experience beyond just formal education and training. Hiring managers, team leaders, and talent and leadership development needs to seek out the higher order mindsets and abilities needed for the future versus pigeonhole people into narrow boxes.

 

Soren Kaplan, PhD, is an award-winning author, an affiliate at the Center for Effective Organizations at the University of Southern California (USC), a former corporate executive, founder of three Silicon Valley startups, and a columnist for Inc. magazine. He is an international keynote speaker and has led professional development programs for thousands of executives around the world, including Disney, NBCUniversal, Visa, PayPal, Colgate-Palmolive, Kimberly-Clark, Medtronic, Roche, Hershey’s, Red Bull, and many others.

 

Thank you to the book’s publisher for sending me an advance copy of the book..

Comments

Popular posts from this blog

A Playbook For Authentic Human Leadership

Julie Averill , the CIO behind lululemon’s rapid growth from $2 billion to $10 billion shares in her new book, Chief Impact Officer , a roadmap for executives and technology leaders navigating today's AI revolution and reveals why authentic human leadership is your competitive advantage.   Prior to lululemon, she led omni-channel and digital transformations at Nordstrom and REI, navigating system failures, crises, and the complicated work of integrating technology with business strategy at scale.   “Technology doesn’t transform companies. People do,” says Averill. “AI will amplify whatever leadership exists, strong or weak. The goal isn’t to build better workers. It’s to develop better humans who happen to do extraordinary work because you helped them become more capable, more confident, more fully themselves. That’s what this book is about.”   In the highly personal Chief Impact Officer , Averill pulls back the curtain on what happens when you try to transform a compan...

How To Work With Difficult Coworkers

Nearly everyone I know has shared a story about a difficult person they’ve encountered in their workplace. Experiencing difficult individuals in the workplace is common. So common that author Amy Gallo identifies eight archetypes , each representing a common type of “difficult” person likely found in most workplaces.  “We might lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up,” says Gallo.   "Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior—there's your sanity to consider, and your career,” adds Gallo.   Fortunately, Gallo shares in her book, Getting Along , practical insights, tools, and techniques for how to get along with each type of difficult co-worker you’ll likely encounter....

Business And Life Lessons My Father Taught Me

I post this every year on or near Father's Day because the business and life lessons my father taught me stay with me forever. What he taught me has served me well--even lessons I learned when I didn't at the time necessarily realize I was learning from him. So, I thank my dad for teaching me the following business and life lessons : Listen - Growing up, I thought my Dad was perhaps shy or quiet. Really, he was just a great listener. I believe that's what made him so wise. He would listen to anyone. Young or old. New acquaintance or friend. Provide - My Dad provided for me. Music lessons. Vacations. Summer camp. Boy Scouts.  He gave. He put others' needs first. Today, I find in volunteering likely the same satisfaction he felt when he provided for his family. Educate - My Dad's passion was education. He loved to learn. He loved even more to teach. He lived to help other people learn. In the workplace, providing learning opportunities is one of the most powerful ...

How To Harness Your Experiential Intelligence

“Experiential Intelligence provides a new lens from which to view what makes you, you—and what makes your team and organization unique,” says Soren Kaplan , author of the book, Experiential Intelligence . Kaplan explains that over 100 years ago, we established IQ (Intelligence Quotient) to predict success. Then we explored Emotional Intelligence (EQ), the theory of multiple intelligences, and mindsets that broaden the definition of smarts.   “Today, Experiential Intelligence ( XQ ) expands our understanding of what's needed to thrive in a disruptive world. While you can't change the past, your unique experiences and stories contain hidden strengths and untapped potential for the future,” explains Kaplan.   Experiential Intelligence is the combination of mindsets, abilities, and know-how gained from your unique life experiences that empowers you to achieve your goals. It allows you to get in touch with the accumulated wisdom and talents you have gained over time through your ...

How To Do Great Work In A Fast-Changing World

  Today brings the new book, Effective: How To Do Great Work In A Fast-Changing World , by Melissa Swift . “Effectiveness is where employer and employee interests come together—you want to be great at accomplishing the goals of your job, and your employer wants that too,” explains Swift. “It’s also a place where we can bring together different organizational and developmental thinking to help move people to action.”   In the book, Swift, founder of Anthrome Insight , draws on current research and provocative interviews with business and academic leaders to help readers understand how to be amazing in a working world seemingly designed to make us feel incompetent.   Each chapter in Effective delivers actionable approaches, enabling readers to improve their daily work life immediately with a paradigm-shifting framework for thriving rather than merely coping in modern professional environments.   The book serves professionals at every level of seniority, from e...

Critical Questions To Ask New Hires

In  Paul Falcone ’s book,  75 Ways For Managers To Hire, Develop And Keep Great Employees , he recommends asking new employees the following questions 30, 60 and 90 days after they were hired:   30-Day One-on-One Follow-Up Questions Why do you think we selected you as an employee? What do you like about the job and the organization so far? What’s been going well? What are the highlights of your experiences so far? Why? Tell me what you don’t understand about your job and about our organization now that you’ve had a month to roll up your sleeves and get your hands dirty. Have you faced any unforeseen surprises since joining us that you weren’t expecting?   60-Day One-on-One Follow-Up Questions Do you have enough, too much or too little time to do your work? Do you have access to the appropriate tools and resources? Do you feel you have been sufficiently trained in all aspects of your job to perform at a high level? How do you see your job relating to the organization’...

The Fundamentals Of Market Engineering

  “Most companies don’t fail because their product is substandard. They fail because the market doesn’t understand, care, or believe in what they’re selling,” explains Bruce Cleveland , author of the new book, Market Engineering . He adds that this dilemma is “because somewhere between the product development and the customer, the story got lost, the positioning drifted, or their category was defined by somebody else and the market went to another company.” That means, every year, startups and enterprises pour millions into building world-class products--only to watch them disappear into obscurity.  In the book, Silicon Valley veteran Cleveland reveals the discipline behind market-dominating companies like Salesforce, Marketo, and C3 AI. Drawing on decades of experience as an operator, investor, and board member, Cleveland demonstrates how leaders can apply the same rigor to markets that they bring to products. You'll discover how to: Compel markets to come to you instead of c...

How to Be a Leader – 9 Principles from Dale Carnegie

Today, I welcome thought-leader Nathan Magnuson as guest blogger... Nathan writes : This is it, your first day in a formal leadership role.   You’ve worked hard as an individual contributor at one or possibly several organizations.   Now management has finally seen fit to promote you into a position as one of their own: a supervisor.   You don’t care if your new team is only one person or ten, you’re just excited that now – finally – you will be in charge! Unfortunately the euphoria is short-lived.   Almost immediately, you are not only overwhelmed with the responsibilities of a team, but you quickly find that your team members are not as experienced or adroit as you.   Some aren’t even as committed.   You find yourself having to repeat yourself, send their work back for corrections, and staying late to fill the gap.   If something doesn’t change soon, you might just run yourself into the ground.   How did something that looked so easy ...

How To Uncover Your Blindspots To Become A Better Leader

What you don't see about yourself can hold you back as a leader. That's typical for many leaders. What we don't see is what we  can't  see: we have  blindspots . Your blindspots prevent you from achieving your greatest success.  “It turns out that we're often not great judges of ourselves, even when we think we are. Sometimes we're simply unaware of a behavior or trait that's causing problems,” explains  Martin Dubin , author of the new book,  Blindspotting: How To See What’s Holding You Back As A Leader . “Bottom line: until we uncover these blindspots, we can't move forward. The good news is that you can learn to do your own  blindspotting .”   “Most of us understand the idea of blindspots in a general sense—areas we can’t see, to take the term most literally, or places we have gaps that we may not even realize, to be a little more abstract,” says Dubin.  “But in the context of this book, I’m defining blindspots quite specifically: They are...

How To Achieve Diversity, Equity, Inclusion And Belonging Within Your Company

Today brings the new book, All Are Welcome: How to Build a Real Workplace Culture of Inclusion that Delivers Results , by Cynthia Owyoung . “This playbook is really for any leader of an organization that wants to drive change. This is your playbook for how to approach DEIB (Diversity, Equity, Inclusion and Belonging) work in a way that will support real progress in your company,” says Owyoung.  Studies prove that companies with more diversity in their ranks are more innovative, expand their markets, and perform better financially. Why, then, has so little progress been made, especially when it comes to corporate leadership? Because most companies have yet to develop and implement effective diversity, equity, inclusion, and belonging (DEIB) initiatives. And the ones that have too often focus mainly on hiring a diversity of staff or rolling out unconscious bias training without improving results.  Owyoung offers these definitions:  Diversity in the context of a work...