Skip to main content

How To Overcome Four Common Challenges To Become A Better Communicator


“Raising your game as a communicator is one of the best ways to make a difference in the world, but it takes courage to open up to others and invite others to open up to you” says Michelle D. Gladieux, author of the new book, Communicate With Courage: Taking Risks To Overcome The Four Hidden Challenges. 

Gladieux explains that those four hidden challenges and sneaky obstacles that can keep you from becoming the best communicator you can be are: 

  1. Hiding—Fear of exposing your supposed weaknesses.
  2. Defining—Putting too much stock into assumptions and being quick to judge.
  3. Rationalizing—Using “being realistic” to shield yourself from taking chances, engaging in conflict, or doing other scary but potentially rewarding actions.
  4. Settling—Stopping at “good enough” instead of aiming for something better in your interactions. 

According to Gladieux, these challenges all have something in common. They require taking risks—to reveal yourself, question your beliefs, take a leap of faith, or move out of your comfort zone. 

Fortunately, each book chapter includes a real-world practice called a Pro Move and an exercise, both carefully crafted to help you overcome hang-ups and take more joy in communicating. 

Effective and courageous communication requires self-knowledge, practice, and a desire to grow. It is a full-body, full-mind, and full-heart effort. This book is like having a caring, expert coach along with you for the journey. 

Today, Gladieux shares these insights with us: 

Question: Of the four obstacles, which one is typically the most challenging for communicators and why? 

Gladieux: The four hidden challenges are sneaky obstacles the keep us from becoming the best communicators we can be. In my teaching and coaching practice, I've named them Hiding (fear of exposing supposed or actual weaknesses), Defining (putting too much stock into our assumptions), Rationalizing (shielding ourselves from taking chances by focusing too much thinking on what might go wrong), and Settling (stopping at "good enough" rather than striving toward deeper, braver, more meaningful interactions). 

Which hidden challenge is most relevant and difficult to overcome for communicators will vary by person, since we all have unique upbringings, strengths, weaknesses, and experiences in the world. 

I've noticed that once I gain ground in seeing and coping with one challenge (whether I'm working on myself or helping a coaching client grow), another may rear its head and require attention to be overcome. It's also worth noting that we may find a challenge we believe we've conquered can emerge again as life tests us in new ways as communicators. 

Many coaching clients find that they need to give Rationalizing a rest before they can engage in potentially rewarding communication, because pessimism certainly has power to limit our opportunities as communicators in our personal and professional lives. 

And, if we're Settling, right out of the gate we know we won't be striving to reach our communication potential in any way. 

Readers can find Pro Moves and do-able exercises delivered with love and strategy throughout the book to help them take small steps toward facing all four hidden challenges and their communication fears. 

Question: At what point or stage in a person's career is your book most helpful and why? 

Gladieux: Communicate with Courage was built to help young adults through seniors make a difference in the world as communicators. 

As long as you're breathing and can speak and/or write, you can strive to summon courage to grow as a message sender and receiver. It's been wonderful to hear about people gifting this book to their 87-year-old grandmother and to their graduating high school senior. Throughout adulthood, we need to keep questioning our beliefs, sharing about ourselves in ways that can be helpful to others (as we help ourselves), and taking leaps of faith in communication.

 Michelle Gladieux

Michelle Gladieux is President of Gladieux Consulting, a Midwest-based team known for the design and presentation of seminars in communication and leadership topics around the U.S. 

She facilitates strategic planning and executive coaching for clients in diverse industries, in governments, at non-profits, and in academia. She has 18 years of collegiate teaching experience at three universities. She's worked as a Human Resources and Training Director in the cold storage, robotics, and construction industries and enjoys visiting conferences as a keynote speaker and workshop presenter. 

Thank you to the book’s publisher for sending me an advance copy of the book.

Comments

Popular posts from this blog

A Playbook For Authentic Human Leadership

Julie Averill , the CIO behind lululemon’s rapid growth from $2 billion to $10 billion shares in her new book, Chief Impact Officer , a roadmap for executives and technology leaders navigating today's AI revolution and reveals why authentic human leadership is your competitive advantage.   Prior to lululemon, she led omni-channel and digital transformations at Nordstrom and REI, navigating system failures, crises, and the complicated work of integrating technology with business strategy at scale.   “Technology doesn’t transform companies. People do,” says Averill. “AI will amplify whatever leadership exists, strong or weak. The goal isn’t to build better workers. It’s to develop better humans who happen to do extraordinary work because you helped them become more capable, more confident, more fully themselves. That’s what this book is about.”   In the highly personal Chief Impact Officer , Averill pulls back the curtain on what happens when you try to transform a compan...

How To Work With Difficult Coworkers

Nearly everyone I know has shared a story about a difficult person they’ve encountered in their workplace. Experiencing difficult individuals in the workplace is common. So common that author Amy Gallo identifies eight archetypes , each representing a common type of “difficult” person likely found in most workplaces.  “We might lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up,” says Gallo.   "Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior—there's your sanity to consider, and your career,” adds Gallo.   Fortunately, Gallo shares in her book, Getting Along , practical insights, tools, and techniques for how to get along with each type of difficult co-worker you’ll likely encounter....

The Fundamentals Of Market Engineering

  “Most companies don’t fail because their product is substandard. They fail because the market doesn’t understand, care, or believe in what they’re selling,” explains Bruce Cleveland , author of the new book, Market Engineering . He adds that this dilemma is “because somewhere between the product development and the customer, the story got lost, the positioning drifted, or their category was defined by somebody else and the market went to another company.” That means, every year, startups and enterprises pour millions into building world-class products--only to watch them disappear into obscurity.  In the book, Silicon Valley veteran Cleveland reveals the discipline behind market-dominating companies like Salesforce, Marketo, and C3 AI. Drawing on decades of experience as an operator, investor, and board member, Cleveland demonstrates how leaders can apply the same rigor to markets that they bring to products. You'll discover how to: Compel markets to come to you instead of c...

How To Do Great Work In A Fast-Changing World

  Today brings the new book, Effective: How To Do Great Work In A Fast-Changing World , by Melissa Swift . “Effectiveness is where employer and employee interests come together—you want to be great at accomplishing the goals of your job, and your employer wants that too,” explains Swift. “It’s also a place where we can bring together different organizational and developmental thinking to help move people to action.”   In the book, Swift, founder of Anthrome Insight , draws on current research and provocative interviews with business and academic leaders to help readers understand how to be amazing in a working world seemingly designed to make us feel incompetent.   Each chapter in Effective delivers actionable approaches, enabling readers to improve their daily work life immediately with a paradigm-shifting framework for thriving rather than merely coping in modern professional environments.   The book serves professionals at every level of seniority, from e...

How To Harness Your Experiential Intelligence

“Experiential Intelligence provides a new lens from which to view what makes you, you—and what makes your team and organization unique,” says Soren Kaplan , author of the book, Experiential Intelligence . Kaplan explains that over 100 years ago, we established IQ (Intelligence Quotient) to predict success. Then we explored Emotional Intelligence (EQ), the theory of multiple intelligences, and mindsets that broaden the definition of smarts.   “Today, Experiential Intelligence ( XQ ) expands our understanding of what's needed to thrive in a disruptive world. While you can't change the past, your unique experiences and stories contain hidden strengths and untapped potential for the future,” explains Kaplan.   Experiential Intelligence is the combination of mindsets, abilities, and know-how gained from your unique life experiences that empowers you to achieve your goals. It allows you to get in touch with the accumulated wisdom and talents you have gained over time through your ...

Critical Questions To Ask New Hires

In  Paul Falcone ’s book,  75 Ways For Managers To Hire, Develop And Keep Great Employees , he recommends asking new employees the following questions 30, 60 and 90 days after they were hired:   30-Day One-on-One Follow-Up Questions Why do you think we selected you as an employee? What do you like about the job and the organization so far? What’s been going well? What are the highlights of your experiences so far? Why? Tell me what you don’t understand about your job and about our organization now that you’ve had a month to roll up your sleeves and get your hands dirty. Have you faced any unforeseen surprises since joining us that you weren’t expecting?   60-Day One-on-One Follow-Up Questions Do you have enough, too much or too little time to do your work? Do you have access to the appropriate tools and resources? Do you feel you have been sufficiently trained in all aspects of your job to perform at a high level? How do you see your job relating to the organization’...

How to Be a Leader – 9 Principles from Dale Carnegie

Today, I welcome thought-leader Nathan Magnuson as guest blogger... Nathan writes : This is it, your first day in a formal leadership role.   You’ve worked hard as an individual contributor at one or possibly several organizations.   Now management has finally seen fit to promote you into a position as one of their own: a supervisor.   You don’t care if your new team is only one person or ten, you’re just excited that now – finally – you will be in charge! Unfortunately the euphoria is short-lived.   Almost immediately, you are not only overwhelmed with the responsibilities of a team, but you quickly find that your team members are not as experienced or adroit as you.   Some aren’t even as committed.   You find yourself having to repeat yourself, send their work back for corrections, and staying late to fill the gap.   If something doesn’t change soon, you might just run yourself into the ground.   How did something that looked so easy ...

The Science Of Dream Teams

Why do some teams succeed while others stumble? Because hiring, developing and engaging talent requires careful decisions that are too easy to get wrong without data. In The Science of Dream Teams: How Talent Optimization Can Drive Engagement, Productivity, and Happiness , author Mike Zani introduces the science of “ talent optimization ,” a new discipline that’s a far more reliable way to manage your employees than your gut instincts.  “ Proper talent optimization lifts morale, builds teams, and turbocharges productivity ,” explains Zani.  With simple steps, Zani (a former US Olympic sailing team coach) shows how companies of any size can collect and analyze voluntary data about their employees to purposefully align a company’s business and talent strategies.  The book explores how CEOs and management teams can collect and use data to: Build effective teams of highly sought-after professionals while optimizing costs. Create a company culture based on coaching versus ...

Five Essential Principles For Sustaining Growth Through Innovation

Even though many companies strive for innovation, most struggle to achieve meaningful change. The largest reason for this disconnect? Playing it safe. Leaders and organizations want to implement new ideas, but too often they are held back by the fear of failure, even though setbacks are intrinsic to the innovation process. In the new book, No Fear, No Failure , by Lorraine H. Marchand (with John Hanc), readers will learn how to overcome the status quo that stifles creative thinking and how to create a culture that encourages innovation. Marchand provides a framework for sustained growth built on the “ 5 Cs ”:   Customer First Culture Collaboration Change Chance   She draws on more than 120 interviews with leaders across industries, real-world case studies, and her firsthand experience and shares step-by-step, field-tested strategies, tactics, and tools that practitioners can use to embed creativity within organizational cultures. Marchand is a former Big Tech and Big Pharma ex...

How To Uncover Your Blindspots To Become A Better Leader

What you don't see about yourself can hold you back as a leader. That's typical for many leaders. What we don't see is what we  can't  see: we have  blindspots . Your blindspots prevent you from achieving your greatest success.  “It turns out that we're often not great judges of ourselves, even when we think we are. Sometimes we're simply unaware of a behavior or trait that's causing problems,” explains  Martin Dubin , author of the new book,  Blindspotting: How To See What’s Holding You Back As A Leader . “Bottom line: until we uncover these blindspots, we can't move forward. The good news is that you can learn to do your own  blindspotting .”   “Most of us understand the idea of blindspots in a general sense—areas we can’t see, to take the term most literally, or places we have gaps that we may not even realize, to be a little more abstract,” says Dubin.  “But in the context of this book, I’m defining blindspots quite specifically: They are...