Skip to main content

Key Takeaways For Leaders From The Book, All Are Welcome

Awhile back, I posted highlights and key takeaways from the book, All Are Welcome – HowTo Build A Real Workplace Culture Of Inclusion That Delivers Results, by Cynthia Owyoung. Upon recently browsing the book again, these additional takeaways came to light: 

DEIB:

  • Diversity in the workplace focuses on representation.
  • Equity is giving people what they need to succeed.
  • Inclusion is enabling full participation by everyone.
  • Belonging is connecting people emotionally. 

Onboarding employees tips for leaders:

  • Get personally involved with the onboarding process on day one. This is your culture, and first impressions are huge.
  • Assign an empathetic hiring buddy for each new hire. These are ambassadors of your company’s culture.
  • Send a gift or a handwritten note to every new hire as soon as you make the job offer. This should come from the CEO or, at least, the hiring manager. 

Ensuring your employees understand and believe in your company’s mission statement:

Meet with you team to analyze your mission statement.

  • How compelling is it?
  • Is it accessible?
  • Memorable?
  • Does it align your people?
  • Does it help your hiring brand?
  • If not, redo it. 

Questions to ask current employees to gather feedback about their feeling of belonging:

  1. What were your expectations for diversity and inclusion when you first joined our company?
  2. Has the company met or not met those expectations and why?
  3. How inclusive do you feel our environment is? Can you give me some examples?
  4. What do you think needs to happen to improve inclusion at our company?
  5. What would need to change for you to stay three more years? 

All Are Welcome is full of timely and useful information like what’s shared above for leaders. It’s a great choice to add to your must-read list. 

Thank you to the book’s publisher for sending me a copy of the book. 

Comments

Popular posts from this blog

Six-pillar Roadmap For How To Move From Merely Surviving To Truly Mattering

  In the new book, The Mattering Effect: Creating A Life Of Meaning And Worth , podcaster and author John R. Miles reframes today’s most common struggles and empowers individuals and institutions alike to break bad habits and reclaim a sense of worth and belonging. “Organizations have spent the last decade chasing 'engagement' and 'psychological safety,' yet global productivity is stalling and 60% of employees report they do not feel valued in the places where they spend their days,” shares Miles.   He calls this “The Great Erasure”—a condition where high-achievers become highly visible to the organization while becoming invisible to themselves.   In addition, Miles argues that many of today’s most common struggles—burnout, anxiety, loneliness, and disengagement—are not personal failures or mindset problems. They are the result of unmattering: the gradual erosion of felt significance within modern systems that reward performance while overlooking presence.   Fortu...

Seven Ways To Be A Collaborative Leader

Edward M. Marshall 's book,  Transforming The Way We Work -- The Power Of The Collaborative Workplace , remains relevant today, more than a decade after Marshall wrote it. Particularly useful is the book's section that teaches readers how to be a collaborative leader. Marshall says that there are  seven different, important roles and responsibilities of collaborative leaders when leading teams , and those leaders should select the appropriate style to meet the team's needs. The seven roles are : The leader as sponsor  -- You provide strategic direction, boundaries and coaching for the team. You also monitor progress and ensure integrity in the team's operating processes. The leader as facilitator  -- You ensure that meetings, team dynamics, and interpersonal relationships function effectively. You also ensure internal coordination of activities among team members. The leader as coach  -- You provide support and guidance and you serve as a sounding board. The lea...

Questions You'll Likely Be Asked At Your Next Job Interview

Many Human Resource (HR) managers have moved away from questions like "What's your weakness?" and prefer  behavior-based questions , which ask you to: describe how you handled specific situations  at your former jobs If you are about to interview for your next leadership position, be prepared for questions like these (from an article in  Reader's Digest ): Tell me about a time when your integrity was challenged . What was the situation, and what did you do? Tell me about a time you had to work with someone you did not personally like . If you could come to work with  only three tools to get your job done, what would they be ? What personal and professional development have you been engaged in outside the workplace  over the past year? Describe your Outlook calendar  on a typical day

How To Be A Conversational Superstar

Each year, I select my pick for the best new leadership book released that year. As published earlier on my blog, my pick for 2023, was  When Everyone Leads .   Some years, among the many books about leadership that I read, there is another book that is so good, it becomes my runner up for the best new leadership book of the year. That runner-up book for 2023 was,  The Communication Code , by  Jeremie Kubicek  and  Steven Cockram .   Today, let's take a look back at that book: “Effective communication is the lifeblood of every healthy relationship,” explain Kubicek and Cockram, whether that relationship is at work or at home. And effective communication is essential for successful leadership.   Fortunately, the authors' book provides a proven series of easy-to-implement skills, techniques and powerful strategies via what they call the  Communication Code  that anyone can use to make their communication, relationships deeper and more prod...

More Leadership Quotes From John C. Maxwell

The real gems in John C. Maxwell's book,  Everyone Communicates Few Connect , book are the abundant leadership and communication quotes, such as these: To add value to others, one must first value others. People may hear your words, but they feel your attitude. All good communicators get to the point before their listeners start asking, "What's the point?" The first time you say something, it's heard. The second time, it's recognized, and the third time it's learned. In the end, people are persuaded not by what we say, but by what they understand. People pay attention when something that is said connects with something they greatly desire. Maxwell also says that: Management is about persuading people to do things they do not want to do, while leadership is about inspiring people to do things they never thought they could . The book covers five principles and five practices to help readers so they can connect one-on-one, in a group, or...

High-Performing Teams Are Made Of This

According to Ron Ricci and Carl Wiese, authors of the book,  The Collaboration Imperative , high-performing teams have the following characteristics: People have solid and deep trust in each other and in the team's purpose--they feel free to express feelings and ideas. Everybody is working toward the same goals. Team members are clear on how to work together and how to accomplish tasks. Everyone understands both team and individual performance goals and knows what is expected. Team members actively diffuse tension and friction in a relaxed and informal atmosphere. The team engages in extensive discussion, and everyone gets a chance to contribute--even the introverts. Disagreement is viewed as a good thing and conflicts are managed.  Criticism is constructive and is oriented toward problem solving and removing obstacles. The team makes decisions when there is natural agreement--in the cases where agreement is elusive, a decision is made by the team lead or executiv...

Today's Leadership Quote By Theodore Roosevelt

"Nothing in the world is worth having or worth doing unless it means effort, pain, difficulty...I have never in my life envied a human being who led an easy life.  I have envied a great many people who led difficult lives and led them well." -- Theodore Roosevelt

Decide

Many years ago, I worked with a person who could not make decisions.  Neither big nor small decisions. That indecisiveness paralyzed our business in many ways. Unfortunately, the book, Decide:  Work Smarter, Reduce Your Stress, and Lead by Example , had not been published.  Had it, I would have shared it with my co-worker. Decide , published this past February, teaches readers how to make better decisions based on the real results they want to experience. The author, Steve McClatchy, explains how to use the two forms of human motivation -- Gain, or Prevent Pain , to make more effective decisions.  For example, he demonstrates how inserting a Gain task in the middle of a Prevent Pain day can give you the energy you need to move forward and make the Prevent Pain tasks take less time through motivation. Deeper into the book, you'll be reminded about not only the problems with procrastination, but also about the benefits of procrastination, and, if you are ...

Good To Great -- Still A Must Read

Near the top of virtually every list you'll see of the best leadership books, you'll find  Good To Great , by Jim Collins. The book, five years in the making, and published in 2001, addresses the all-important question of:  Can a good company become a great company, and if so, how? Some of the lessons from the book are : "Leadership is equally about creating a climate where the truth is heard and the brutal facts confronted." "Leading from good to great does not mean coming up with the answers and then motivating everyone to follow your messianic vision. It means having the humility to grasp the fact that you do not yet understand enough to have the answers and then to ask the questions that will lead to the best possible insights." "Good-to-great companies use technology as an accelerator of momentum, not a creator of it." "Engage in dialogue and debate." Good-to-great companies are those who have the ability to get and kee...

Four Ways To Drive Value For Your Customers

Great customer service tips from author Micah Solomon's book,  High-tech, High-touch Customer Service : You provide value when you deliver the  four components  that reliably create customer satisfaction : A perfect product or service Delivered in a caring, friendly manner On time (as defined by the customer) With the backing of an effective problem-resolution process Micah has been named by the  Financial Post  as “a new guru of customer service excellence.” He is a keynote speaker and consultant on customer service issues, the customer experience, and company culture.  He previously co-authored the bestselling,  Exceptional Service, Exceptional Profit .