Skip to main content

Seven Steps For Creating A People-First Culture Within The Workplace

If you want to create a heart culture and a people-first culture at your workplace, read the book, Advisory Leadership, by Greg Friedman. 

Although the book is authored by an award-winning financial advisor and primarily written for professionals in the financial services industry, this book is a must read for any leader who wants to create a nurturing heart culture that hinges on the human-centric values the next generation of employees hold in high regard.


And, what exactly is heart culture? Friedman says, "At its core, heart culture symbolizes how a company values more than just an employee's output. It's not about the work, but rather, the people who do the work."

He further explains that leaders can no longer afford to ignore the shift toward a people-first culture and its direct influence on a healthy, effective work environment.

Friedman teaches that there are seven steps, based on human virtues we all strive to achieve, that are key to unlocking the power of a people-first culture:
  1. Patience. Slowing down the hiring process to help you better choose the right candidate for any role, every time.
  2. Honesty and Integrity. Leading by example and encouraging open and honest communication.
  3. Compassion. Acknowledging people for their individual contributions and getting to know them beyond their roles.
  4. Respect. Empowering employees to make decisions and guiding them in their personal goals for professional achievement.
  5. Persistence and Consistency. Aligning your management team with your company's goals and reiterating your values through various communication channels.
  6. Encouragement. Promoting and rewarding team collaboration instead of competition.
  7. Courage. Looking inward before taking those crucial first steps toward change.

Greg Friedman, Ms, CFP

You'll also learn from the book the most common culture killers, which are:
  • Focusing too much on a hierarchical organization.
  • Complacency.
  • Not guiding the troops.
  • Holding on to toxic employees.
I really like this book, because it:
  • Provides "real-world" and practical everyday steps you can take.
  • Gives you specific techniques and tactics.
  • Capsulizes "Tips to Remember" for you at the end of each chapter.
  • Is incredibly easy to read and absorb.

Comments

Popular posts from this blog

How To Harness Employee Experience Design To Attract And Retain The Best Talent

  Employee Experience Design (EXD) is designing with people and not for them. It’s a proven method for engaging and collaborating with your employees to help solve your most difficult workplace challenges.   You’ll learn all about EXD in the new book, Employee Experience Desing: How To Co-Create Work Where People And Organizations Thrive , by Dean E. Carter , Samantha Gadd, and Mark Levy .   “Many organizations are drowning in policies and initiatives. EXD is a way to reduce that burden while delivering better results both for employees and for the bottom line,” explain the authors.   The book includes inspiring stories from brands like Airbnb and Patagonia, among many others, including those in retail, healthcare, hospitality, apparel, and biotech. It describes the power that’s unleashed when organizations design with and not for their employees.   The first part of the book covers The Why of why EXD is so important and addresses legitimate – and tough –...

How To Survive, Reset And Then Thrive

“Uncertainty is here to stay. Rather than seeing it as an obstacle to overcome, integrate it into your strategic approach to invigorate your high-growth potential and outperform competition under any market condition,” explains  Rebecca Homkes , author of the book,  Survive, Reset, Thrive .   “Most books aren’t honest enough about how hard it is to  reset ,” adds Homkes. Yet, resetting and leaning into change is essential. “If you are ready to embrace change as a central element of your growth strategy, this book is for you.” Homkes’ book is a timely, comprehensive, and essential read for business leaders looking to take the next step toward ensuring high growth for their companies. The book brings together more than 15 years of Homkes working directly with high-growth companies of all sizes and across a wide variety of industries.   Survive, Reset, Thrive (SRT) is a practical and innovative  interconnected three-mode approach :   Survive : Stabil...

How To Build Great Work Relationships

Here is a book I wish was published back when I was early in my career. It’s called,  Bosses, Coworkers, and Building Great Work Relationships . It’s one of four books in the new  Harvard Business Review  ( HBR )  Work Smart Series .  The book includes adapted content from 20 articles that previously appeared on HBR.org.  “We probably spend more hours with our coworkers than with anyone else. So even if they’re not all perfect, it’s worth it to build connections that will provide you with support, help you network and learn, and keep your career moving forward,” shares HBR.  “This book helps readers make so-so work relationships better, keep the bad ones from bringing them down, and help them build lasting connections with incredible people.”  HBR adds that the book includes chapter takeaways and dozens of resources so that you can go beyond the book to engage in the media (video, audio, etc.) you learn from best.  As you read Bosses,  C...

How To Be A Superboss

Here are ten questions (or bundles of questions) you should ask yourself to ensure you are thinking and acting like a  superboss . These are from  Sydney Finkelstein 's book,  Superbosses . Do you have a specific vision for your work that energizes you, and that you use to energize and inspire your team? How often do people leave your team to accept a bigger offer elsewhere? What's that like when it happens? Do you push your reports to meet only the formal goals set for the team, or are there other goals that employees sometimes also strive to achieve? How do you go about questioning your own assumptions about the business? How do you get your team to do the same about their own assumptions? How do you balance the need to delegate responsibilities to team members with the need to provide hands-on coaching to them? How much time do you usually spend coaching employees? When promoting employees, do you ever put them into challenging jobs where they potentially might fail? I...

Don't Delay Tough Conversations With Your Employees

If you have an employee who needs to improve his/her performance don't delay the tough conversation with them. If you don't address the issue right now, the employee has little chance to improve, and you'll only get more frustrated. Most employees want to do a good job. Sometimes they  just  don't know they aren't performing up to the required standards. Waiting until the employee's annual performance appraisal to have the tough conversation is unhealthy for you and the employee. So, address the issue now. Sit down with your employee in a private setting. Look them in the eye. First, tell them what they do well. Thank them for that good work. Then, tell them where they need to improve. Be clear. Be precise. Ask them if they understand and ask them if they need any help from you on how to do a better job. Explain to them that your taking the time to have the tough conversation means you care about them. You want them to do better. You believe they can do better. ...

How To Be A Generous Leader

Speaking about his book,   The Generous Leader , author   Joe Davis   says, “This book is about the ways in which you can become a generous leader to be part of something   bigger than yourself .”  He adds that the old model for a leader – a top-down, unilateral, single-focus boss, isn’t effective in today’s workplace. “That old model no longer attracts talent, invites collaboration, or gets the best results from the team. That leader’s time is passed. Today, there is a need for a more human-centered, bighearted, authentic way to lead,” adds Davis.   To help you become a generous leader, Davis introduces you to seven  essential elements that he believes will develop you into a leader for the future .   The seven elements are:   Generous Communication : Be real to build deep connections. Be available to connect with the person, and not just the person in their role to make them feel seen. Generous Listening : Be sincerely curious about another...

Honor Martin Luther King Jr. Day On January 19 By Volunteering

As the nation honors Dr. Martin Luther King, Jr. on Monday, January 19, volunteer or make the decision to volunteer in your community. King routinely asked “ What are you doing for others ,” and January 19th is the ideal day to ask yourself that question. The federal holiday was first observed in 1994 when Congress designated it as a National Day of Service, inspired by King’s words, “everybody can be great because anybody can serve.” You can turn to  Idealist (.org)*  and similar types of websites to find volunteer opportunities right in your neighborhood or nearby surrounding area. Visit the web site, type in your zip code/city, and you will be presented with a variety of organizations seeking volunteers. And, if you are a leader in the workplace, encourage your team members to volunteer in the community as individuals. Or organize team volunteer afternoons or evenings for your employees. *VolunteerMatch merged with Idealist in January 2025.

Leadership Books For Your Summer Reading

How To Project A Professional Image

From Jay Miletsky's book,  101 Ways to Successfully Market Yourself , here  10 tips for projecting an effective professional image : Discipline yourself to be positive and enthusiastic. In tense situations choose positive responses by maintaining perspective and getting along well with others. Acknowledge mistakes and shortcomings and learn how to correct them. Develop a reputation for being a resourceful problems solver. Leverage your strengths and expertise to have maximum impact on the decisions you make. Be organized, efficient, flexible, and self-motivated. Master your tasks and fully expand your area of expertise so that you can boost your output. Keep up with the latest developments in your company and in your field. Cultivate unique talents that give you a definite edge. Gain visibility by taking the kind of action that will propel you into the right sights of management personnel.

Leadership Quotes By John C. Maxwell

The real gems in John C. Maxwell's book, Everyone Communicates Few Connect , are the abundant leadership and communication quotes, such as these: To add value to others, one must first value others. People may hear your words, but they feel your attitude. All good communicators get to the point before their listeners start asking, "What's the point?" The first time you say something, it's heard. The second time, it's recognized, and the third time it's learned. In the end, people are persuaded not by what we say, but by what they understand. People pay attention when something that is said connects with something they greatly desire. Maxwell also says that: Management is about persuading people to do things they do not want to do, while leadership is about inspiring people to do things they never thought they could . The book covers five principles and five practices to help readers so they can connect one-on-one, in a group, or wit...