Use TIPS When Giving Feedback
Eric Harvey and Al Lucia wrote a booklet called, 144 Ways To Walk The Talk. They provide the following great advice about giving feedback:
1. Make it Timely -- give your feedback as soon as possible to the performance.
2. Make it Individualized -- tailor your feedback to the feedback receiver.
3. Make it Productive -- focus your feedback on the performance and not the performer.
4. Make is Specific -- pinpoint for the receiver observable actions and behaviors.