How To Be A Stronger Career Mentor And Coach

Author Paul Falcone offers the following great advice for how to become a stronger career mentor and coach by helping your subordinates grow and develop in their own careers.
  • Encourage others to engage in random acts of kindness.
  • Find creative ways of surprising your customers.
  • Focus on making bad relationships good and good relationships better.
  • Look for new ways of reinventing the workflow in light of your company's changing needs.
  • Think relationship first, transaction second.
  • Realize that people can tell more about you by the depth of your questions than by the quality of your statements.
  • Separate the people from the problem.
  • Always provide two solutions for each question you ask or suggestion you raise.
  • Employ right-brain imagination, artistry, and intuition plus left-brain logic and planning.
And, one of my favorite pieces of advice from Falcone:
  • Convert "yes...but:" to "yes...and" statements to acknowledge the speaker's point of view and to share additional insights.


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