How To Be A Manager With Class

AMACOM's (of the American Management Association) sixth edition of the best-selling book, The First-Time Manager -- originally published in 1981 is a must-read for new managers and leaders in business.

One of my favorite sections of the book is the one about class in a manager:

Class is treating people with dignity.
Class does not have to be the center of attention.
Class does not lose its cool.
Class does not rationalize mistakes.
Class is good manners.
Class means loyalty to one's staff.
Class recognizes the best way to build oneself is to first build others.
Class leads by example.
Class does not take action when angry.
Class is authentic and works hard at making actions consistent with words.

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