- Have active ways to listen to your employees.
- Check often with employees to see if the information you are sharing with them is what they need and what they want.
- Share information about customer satisfaction with employees.
- Discuss financial performance with your employees and be sure everyone understands the importance of profitability and how they can contribute to profitability.
- Allow ad hoc teams among employees to form to address organizational problems and work with those teams to tackle the identified issues.
- Encourage employees to make suggestions for improvement whether those ideas are large or small.
- Take an idea from one employee and share it with other employees and teams and let everyone make a contribution to build upon that idea.
- Train!
- For long-term employees, find ways to keep their jobs interesting through new assignments and challenges.
- Conduct meetings around specific issues and brainstorm solutions.
“Most CEOs spend years mastering strategy, finance, operations, and execution,” says author Andrea Petrone , “Far fewer spend time defining who they are as leaders.” He adds that all too often the leadership style that got a CEO to the top becomes the very thing holding them back. More specifically, after more than two decades coaching CEOs and senior executives at Shell, Unilever, Takeda, EssilorLuxottica, and PwC, Petrone noticed a pattern: sustained pressure was pulling leaders away from who they were. Fortunately, in his latest book, Reinvention at the Top: The Playbook for CEOs to Lead Under Pressure , Petrone introduces the Throughline, an architecture that helps leaders align their identity, message, and presence so they can lead powerfully under pressure. Whether stepping into a new role, navigating a crisis, or reinventing an organization, Throughline offers CEOs a practical roadmap for leading without losing themselves. As you read the book you will discover: ...

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