- Have active ways to listen to your employees.
- Check often with employees to see if the information you are sharing with them is what they need and what they want.
- Share information about customer satisfaction with employees.
- Discuss financial performance with your employees and be sure everyone understands the importance of profitability and how they can contribute to profitability.
- Allow ad hoc teams among employees to form to address organizational problems and work with those teams to tackle the identified issues.
- Encourage employees to make suggestions for improvement whether those ideas are large or small.
- Take an idea from one employee and share it with other employees and teams and let everyone make a contribution to build upon that idea.
- Train!
- For long-term employees, find ways to keep their jobs interesting through new assignments and challenges.
- Conduct meetings around specific issues and brainstorm solutions.
In his new book, James G. Ellis shares the lessons he learned throughout his career as an entrepreneur, CEO, professor, mentor, and one of the nation’s most respected business school leaders. He is the former Dean of the University of Southern California Marshall School of Business. For aspiring leaders, educators, and entrepreneurs, A Journey of Insights: Lessons In Leadership And Legacy , offers a roadmap to success grounded in real-world experience, with a focus on humility, listening, and building strong, collaborative environments. The book is both a personal memoir and a strategic guide for those aiming to leave a lasting legacy in business. At the core of his message is the central theme that listening to voices around you throughout life is the key to success. “In essence, ears can speak louder than voices,” shares Ellis. The book also explores pivotal moments that helped define Ellis’ understanding of leadership, including encounters with Pres...

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