What You Need To Be A Trusted Leader
I found particularly compelling the following about trust from Andrew Leigh's new book, Ethical Leadership.
To be trusted, leaders must show:
- ability - competence at doing their job
- empathy - a concern for others beyond their own needs and having benign motives
- integrity - adhering to a set of principles acceptable to others, reflecting fairness and honesty
- predictability - over time, acting with consistency