How To Harness Employee Experience Design To Attract And Retain The Best Talent

Employee Experience Design (EXD) is designing with people and not for them. It’s a proven method for engaging and collaborating with your employees to help solve your most difficult workplace challenges.

You’ll learn all about EXD in the new book, Employee Experience Desing: How To Co-Create Work Where People And Organizations Thrive, by Dean E. Carter, Samantha Gadd, and Mark Levy.

“Many organizations are drowning in policies and initiatives. EXD is a way to reduce that burden while delivering better results both for employees and for the bottom line,” explain the authors.

The book includes inspiring stories from brands like Airbnb and Patagonia, among many others, including those in retail, healthcare, hospitality, apparel, and biotech. It describes the power that’s unleashed when organizations design with and not for their employees.

The first part of the book covers The Why of why EXD is so important and addresses legitimate – and tough – questions about the need for EXD.

The second part of the book covers The What, where you will learn about the important mind shifts, principles, decisions, actions, and tools you can use to implement EXD in your organization.

The Third part of the book covers The How, where you’ll discover what you need to know to make EXD work for your particular circumstances and for your role in the organization.

This is a timely and practical guide and handbook for business leaders, executives, and managers who want to recruit, engage, and retain the people most able to deliver impressive organizational results.
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Carter has over two decades of experience as an executive officer for renowned and Fortune50 companies, as well as a board director for private and publicly traded companies. His views on employee experience and future of work are frequently featured in global publications, podcasts, corporate events, and mainstage keynotes.

Gadd has led a team that’s worked with more than 1,300 organizations to design workplaces where people feel genuinely valued and engaged. She’s also behind EX Design School, a platform helping leaders build capability in EX design and embed more human, design-led approaches to work.

Levy was the pioneer of designing the Employee Experience at Airbnb, which has since created significant changes in the way organizations globally are looking at expanding the HR function to focus on the entire employee journey. He has taken his learnings to advise companies, from startups to large global brands, on how to create a greater connection between the company and employees.

Thank you to the book’s publisher for sending me an advance copy of the book.

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