Skip to main content

Nine Ways To Expand Your Leadership Impact


Today, leadership is harder than ever. It’s complex, overwhelming, and stressful.
 
Fortunately, a new book, The Science Of Leadership: Nine Ways to Expand Your Impact, by executive coaches Jeffrey Hull, Ph.D., and Margaret Moore, MBA, is a comprehensive guide for seasoned and aspiring leaders alike wanting to become stronger and more impactful leaders. 

The guide is based on the authors’ findings from more than 15,000 scientific studies and articles across 22 countries and over 50 years of research. Hull and Moore organized, synthesized, and translated this scientific literature into nine easy-to-understand leadership capacities

The nine powerful capacities operate at three levels

1. Self-OrientedMaster self-awareness, authenticity, and agility.

ConsciousSee clearly, including myself. Being calm, stable, and objective.

AuthenticCare. Knowing what matters most to you and those your serve. Being genuine and sincere. Balancing your concern for your values and others’ values
.
AgileFlex. Being flexible when things change, and being inclusive of diverse, opposing interests. Being open and curious. Navigating easily across many tasks, perspectives, mindsets, emotional stress, conflicts, and polarities. 

2. Other-OrientedBuild trust and connections, positivity, and broad resonance.

Relational Help. Helping others do their best work. Cultivating high-quality relationships. Empathizing.

Positive Strengthen. Helping others leverage and expand their strengths.

Compassionate Resonate. Generating and cultivating resonance with others on a vision, purpose, and action. Showing compassion.

3. System-OrientedCreate shared vision and purpose, serve, and transform.

SharedShare. Elevating leadership capacities across your team/organization. Moving from “I” to “We” by distributing leadership capacities throughout a team or organization.

Servant Serve. Serving followers, customers, and other stakeholders. Being a good steward.

TransformationTransform. Creating and manifesting a vision that positively impacts all stakeholders. Modeling courage. Fostering creativity and innovation. 

Each of these nine capacities is brought to life with stories from Hull's and Moore’s extensive coaching experiences, explanations of science-backed tips, and exercises to improve your skillset. They set you up to grow into a transformational leader, exactly what’s needed to address the challenges of our times. 

“Over months and years, expanding your playbook by improving the nine capacities will yield more and more impact on other’s performance,” explain the authors. “You will feel more fulfilled as a leader as your impact grows.” 
 
Jeffrey Hull, Ph.D.
 
Margaret Moore, MBA
 
The authors provide these additional insights for us: 

Question: Of the nine leadership capacities, which of one or two do you typically find most challenging for leaders to master? 

Hull & Moore: We’ve surveyed the first 400 leaders to experience the book and asked them to rank the nine capacities in terms of their strengths in a live Mentimeter survey (delivered in workshop/keynote). The bottom two are shared leadership (teaching/training/coaching/mentoring others in leadership skills) and transformational leadership (enabling creativity, innovation, transformation. 

Question: Why did you decide to include the detailed Discussion and Study Guide at the end of the book? 

Hull & Moore: The book’s content is rich and ideally processed in a deep, reflective, expansive fashion, including book clubs and personal or professional discussion groups. University professors in leadership also plan to deploy the book in their leadership courses. 

Question: How is The Science of Leadership different from other leadership books? 

Hull & Moore: Typically, leadership researchers focus on studying one leadership topic like authentic leadership, positive leadership, or humility in leadership. Or leadership experts develop their own frameworks around a singular topic, sometimes with a specific audience in mind, using research that best supports their concepts. 

In The Science of Leadership, we reviewed hundreds of top studies and critiques published recently in the most respected journals (summarizing 15,000-plus studies and papers) on a wide variety of leadership topics and models. 

Aiming to create the simplest framework to support leaders at all levels, we captured and synthesized a full breadth of leadership topics into nine capacities. These capacities serve as the fundamentals for leaders to master, just like the best musicians start with classical training.
 
Backed by stories from our real-life coaching experiences, we take the reader on a personal journey with us from examining the inner self to outer landscapes, such as a team, organization, or system. In the end, we want to help executives and aspiring leaders alike expand their impact on those they influence and lead. 

Question: How has your extensive coaching experience shaped The Science of Leadership? 

Hull & Moore: Leadership and coaching are two sides of the same coin, both focused on improving others’ performance and growth. In our professional lives, we are accustomed to playing both roles. Where leadership is a more directive approach (setting the direction), coaching is a more facilitative approach (client sets the direction). 

For more than two decades, we’ve gathered and translated the science that underpins coaching. Now, we’re doing the same for leadership. Along the way, we’ve seen how the two rest on the same fundamentals.
 
With thousands of hours of coaching experience, we’ve become intimately familiar with the challenges leaders face today on the frontlines. By uniquely blending science translation and practical application with real-life case studies, we’ve assembled the science of leadership for everyday leaders to address the behaviors, attitudes, and perspectives that bring new capacities to life. As we say: research made real. 

Question: What role does authenticity play in leadership at all levels? 

Hull & Moore: Many leaders we have coached struggle with the concept of “authenticity” as it is inherently vague and difficult to define. “Do I really want to show my doubts and fears,” they wonder. Sometimes they focus on honesty or ethical behavior as the basis for authenticity—these are certainly important but not enough. 

There are two kinds of authenticity studied by researchers, being open and authentic about one’s own values and purpose as a leader, and second, understanding and caring equally about the values and purpose of followers. Together they produce a quiet ego— a balanced concern for what matters to self and others. 

A review of many studies showed that both are important but for different reasons. The first is good for the leader. The latter is good for others and organizations: it is how authentic leaders improve the performance of others and organizations. 

The research then provides two “frames” that encourage leaders to first attune to their own higher values, balance their self-interest by attuning to the values and purpose of followers, and then bringing both sets of values into alignment. 

Question: As a leader, what does it mean to move beyond empathy to compassion? What purpose does this serve? 

Hull & Moore: Empathy involves recognizing, attuning, understanding, and sharing the cognitive and/or emotional experiences of others. 

Compassion builds upon empathy and goes a step further to engage, taking action to alleviate the suffering. Compassion also stretches upward and outward to understanding human suffering as a shared, universal experience. It includes the ability, and the strength, to tolerate the discomfort and distress brought on by caring and action. 

We propose that compassion benefits from five capacities working together—conscious (see clearly), authentic (care), agile (flex), relational (help), and positive (strengthen). A team in Toronto summarized research showing that empathy (sharing suffering) is more exhausting than compassion (doing something to alleviate suffering). 

Compassionate leadership, as it expands upon empathy and the five capacities that come before, serves as a pivotal shift in perspective—a broadening of horizons you might say—as leaders move on their journey towards the more sophisticated “system-level” approaches of shared, servant and transformational leadership. 

Question: What role does humility play in becoming a successful leader? 

Hull & Moore: We explore humility in the chapter on servant leadership—servant leaders focus on supporting others to lead, aka leading from behind. They are humble stewards of their organizations and people. Humility is defined by scientists as (a) viewing oneself accurately [conscious], (b) appreciating others’ strengths and contributions [positive], and (c) teachability, or openness to new ideas and feedback [agile]. 

To date, a large review of 100 research studies on humility in leadership suggests that humility doesn’t improve the leader’s performance, but it does improve others’ performance. It’s worth cultivating humility because of its positive impact on others. But not always. The value of humility for leaders is contextual. In low-stakes situations, humility is helpful to others. 

In high-stakes situations, followers prefer less humility and more out-in-front, confident, and directive leadership to get everyone safely through a rocky ride. Having a broad-based understanding of choices, actions, and perspectives is hands-down better than applying one approach to leadership in our complex world. Each capacity, like servant leadership and humility, has its value, place, and limitations. 


Question: How should leaders navigate modern challenges such as the rise of AI or economic uncertainty? 

Hull & Moore: Applying the nine leadership capacities is a good way to transform today’s challenges into strengths. The most effective leaders are adept and flexible in adapting their response to accelerating change. They are agile in awareness, relating, resonating, sharing leadership, and leading transformation. All the while they model resilience and wellbeing, avoiding burnout. 

Our book is arriving at an important and pivotal moment: the world needs good leaders more than ever before. We are bringing science to life in a way that helps everyday leaders feel supported and strengthened. Then they can bring the best of humanity to bear on these crucial and universal challenges.
___

Jeffrey Hull, PhD, has focused on leadership for over 30 years, as an HR leader with multiple corporations, cofounder of a leadership development consultancy, nonprofit executive director, and coach to leaders across the globe. He brings years of translating science into leadership as a consultant, psychologist, and teacher at New York University and Harvard Medical School. 

Margaret Moore, MBA, blends leadership, coaching, and science, including thirty years in C-suite roles, co-leading four successful startups in biotechnology and coaching, and two decades of professional coaching and coach training. For 25 years, she has been a prolific translator of science into coaching, training, and leadership practice. 

Thank you to the book’s publisher for sending me an advance copy of the book.

Comments

Popular posts from this blog

The Fundamentals Of Market Engineering

  “Most companies don’t fail because their product is substandard. They fail because the market doesn’t understand, care, or believe in what they’re selling,” explains Bruce Cleveland , author of the new book, Market Engineering . He adds that this dilemma is “because somewhere between the product development and the customer, the story got lost, the positioning drifted, or their category was defined by somebody else and the market went to another company.” That means, every year, startups and enterprises pour millions into building world-class products--only to watch them disappear into obscurity.  In the book, Silicon Valley veteran Cleveland reveals the discipline behind market-dominating companies like Salesforce, Marketo, and C3 AI. Drawing on decades of experience as an operator, investor, and board member, Cleveland demonstrates how leaders can apply the same rigor to markets that they bring to products. You'll discover how to: Compel markets to come to you instead of c...

How To Harness Your Experiential Intelligence

“Experiential Intelligence provides a new lens from which to view what makes you, you—and what makes your team and organization unique,” says Soren Kaplan , author of the book, Experiential Intelligence . Kaplan explains that over 100 years ago, we established IQ (Intelligence Quotient) to predict success. Then we explored Emotional Intelligence (EQ), the theory of multiple intelligences, and mindsets that broaden the definition of smarts.   “Today, Experiential Intelligence ( XQ ) expands our understanding of what's needed to thrive in a disruptive world. While you can't change the past, your unique experiences and stories contain hidden strengths and untapped potential for the future,” explains Kaplan.   Experiential Intelligence is the combination of mindsets, abilities, and know-how gained from your unique life experiences that empowers you to achieve your goals. It allows you to get in touch with the accumulated wisdom and talents you have gained over time through your ...

A Playbook For Authentic Human Leadership

Julie Averill , the CIO behind lululemon’s rapid growth from $2 billion to $10 billion shares in her new book, Chief Impact Officer , a roadmap for executives and technology leaders navigating today's AI revolution and reveals why authentic human leadership is your competitive advantage.   Prior to lululemon, she led omni-channel and digital transformations at Nordstrom and REI, navigating system failures, crises, and the complicated work of integrating technology with business strategy at scale.   “Technology doesn’t transform companies. People do,” says Averill. “AI will amplify whatever leadership exists, strong or weak. The goal isn’t to build better workers. It’s to develop better humans who happen to do extraordinary work because you helped them become more capable, more confident, more fully themselves. That’s what this book is about.”   In the highly personal Chief Impact Officer , Averill pulls back the curtain on what happens when you try to transform a compan...

How To Work With Difficult Coworkers

Nearly everyone I know has shared a story about a difficult person they’ve encountered in their workplace. Experiencing difficult individuals in the workplace is common. So common that author Amy Gallo identifies eight archetypes , each representing a common type of “difficult” person likely found in most workplaces.  “We might lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up,” says Gallo.   "Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior—there's your sanity to consider, and your career,” adds Gallo.   Fortunately, Gallo shares in her book, Getting Along , practical insights, tools, and techniques for how to get along with each type of difficult co-worker you’ll likely encounter....

The Science Of Dream Teams

Why do some teams succeed while others stumble? Because hiring, developing and engaging talent requires careful decisions that are too easy to get wrong without data. In The Science of Dream Teams: How Talent Optimization Can Drive Engagement, Productivity, and Happiness , author Mike Zani introduces the science of “ talent optimization ,” a new discipline that’s a far more reliable way to manage your employees than your gut instincts.  “ Proper talent optimization lifts morale, builds teams, and turbocharges productivity ,” explains Zani.  With simple steps, Zani (a former US Olympic sailing team coach) shows how companies of any size can collect and analyze voluntary data about their employees to purposefully align a company’s business and talent strategies.  The book explores how CEOs and management teams can collect and use data to: Build effective teams of highly sought-after professionals while optimizing costs. Create a company culture based on coaching versus ...

How To Do Great Work In A Fast-Changing World

  Today brings the new book, Effective: How To Do Great Work In A Fast-Changing World , by Melissa Swift . “Effectiveness is where employer and employee interests come together—you want to be great at accomplishing the goals of your job, and your employer wants that too,” explains Swift. “It’s also a place where we can bring together different organizational and developmental thinking to help move people to action.”   In the book, Swift, founder of Anthrome Insight , draws on current research and provocative interviews with business and academic leaders to help readers understand how to be amazing in a working world seemingly designed to make us feel incompetent.   Each chapter in Effective delivers actionable approaches, enabling readers to improve their daily work life immediately with a paradigm-shifting framework for thriving rather than merely coping in modern professional environments.   The book serves professionals at every level of seniority, from e...

How To Predict And Prevent Conflict At Work And At Home

T he book, How To Get Along With Anyone , by John Eliot and Jim Guinn , is the playbook for predicting and preventing conflict at work and at home.  As you read the book, you will discover how to defuse any heated conflict by learning which of the five conflict styles you are and how to resolve even the most sensitive dispute with this must-read guide.  Through decades of building and facilitating team chemistry for Fortune 500 companies, professional sports franchises, schools and government agencies, nonprofit organizations, and families, Eliot and Guinn have discovered people respond to conflict in one of these five ways:  Avoider : Uninterested in minor details; excels in solitary work with a knack for concentration.  Competitor : Always pushing the envelope; never rests on laurel and takes risks for achievement.  Analyzer : Evidence-based and methodical; patiently gathers information before acting.  Collaborator : A deeply caring individual, relying o...

10 Quotes From The 5 Levels Of Leadership -- John C. Maxwell

Soon I'll post my full review of John C. Maxwell's latest book, The 5 Levels of Leadership .  In the meantime, here are some of my favorites quotes from the book that I believe should become a must-read book by any workplace/organizational leader: Good leadership isn't about advancing yourself.  It's about advancing your team. Leaders become great, not because of their power, but because of their ability to empower others. Leadership is action, not position. When people feel liked, cared for, included, valued, and trusted, they begin to work together with their leader and each other. If you have integrity with people, you develop trust.  The more trust you develop, the stronger the relationship becomes.  In times of difficulty, relationships are a shelter.  In times of opportunity, they are a launching pad. Good leaders must embrace both care and candor. People buy into the leader, then the vision. Bringing out the best in a person is often a catal...

How To Lead With Deep Purpose

Having conducted extensive field research, Ranjay Gulati , author of the book, Deep Purpose , The Heart and Soul of High-Performance Companies , reveals the fatal mistakes leaders unwittingly make when attempting to implement a reason for being.   “My interviews with well over 200 executives across 18 firms revealed the secrets of these companies—not the usual facile frameworks, but new ways of thinking about business that allow leaders and companies to operate with heightened passion, urgency, and clarity,” shares Gulati. “I call this, deep purpose .”   Furthermore, Gulati explains that most leaders think of purpose functionally or instrumentally, regarding it as a tool they can wield. On the other hand, deep purpose leaders think of it as something more fundamental; an existential statement that expresses the firm’s very reason for being. These leaders project it faithfully out onto the world.   “Rethinking the nature of purpose should prompt you in turn to re-imagine ...

How To Give Praise To An Employee

Years ago, Entrepreneur magazine offered these timeless and valuable tips on how to give praise : Praise followed by criticism is not praise. Praise followed by praise is probably a little too much praise. Ending an expression of praise with "...and stuff" nullifies the praise. And, Make it timely. The closer the recognition is to the behavior, the more likely the behavior will be repeated. Be sincere. Be impromptu.  Remember, a handwritten note is worth more than a gift card. Having trouble writing your handwritten note of praise? Try this template to get you started : _______, I couldn't be more impressed with how you______.  Not only did you____, but also you_______.  Beautiful. Thanks, ________