Skip to main content

Nine Ways To Expand Your Leadership Impact


Today, leadership is harder than ever. It’s complex, overwhelming, and stressful.
 
Fortunately, a new book, The Science Of Leadership: Nine Ways to Expand Your Impact, by executive coaches Jeffrey Hull, Ph.D., and Margaret Moore, MBA, is a comprehensive guide for seasoned and aspiring leaders alike wanting to become stronger and more impactful leaders. 

The guide is based on the authors’ findings from more than 15,000 scientific studies and articles across 22 countries and over 50 years of research. Hull and Moore organized, synthesized, and translated this scientific literature into nine easy-to-understand leadership capacities

The nine powerful capacities operate at three levels

1. Self-OrientedMaster self-awareness, authenticity, and agility.

ConsciousSee clearly, including myself. Being calm, stable, and objective.

AuthenticCare. Knowing what matters most to you and those your serve. Being genuine and sincere. Balancing your concern for your values and others’ values
.
AgileFlex. Being flexible when things change, and being inclusive of diverse, opposing interests. Being open and curious. Navigating easily across many tasks, perspectives, mindsets, emotional stress, conflicts, and polarities. 

2. Other-OrientedBuild trust and connections, positivity, and broad resonance.

Relational Help. Helping others do their best work. Cultivating high-quality relationships. Empathizing.

Positive Strengthen. Helping others leverage and expand their strengths.

Compassionate Resonate. Generating and cultivating resonance with others on a vision, purpose, and action. Showing compassion.

3. System-OrientedCreate shared vision and purpose, serve, and transform.

SharedShare. Elevating leadership capacities across your team/organization. Moving from “I” to “We” by distributing leadership capacities throughout a team or organization.

Servant Serve. Serving followers, customers, and other stakeholders. Being a good steward.

TransformationTransform. Creating and manifesting a vision that positively impacts all stakeholders. Modeling courage. Fostering creativity and innovation. 

Each of these nine capacities is brought to life with stories from Hull's and Moore’s extensive coaching experiences, explanations of science-backed tips, and exercises to improve your skillset. They set you up to grow into a transformational leader, exactly what’s needed to address the challenges of our times. 

“Over months and years, expanding your playbook by improving the nine capacities will yield more and more impact on other’s performance,” explain the authors. “You will feel more fulfilled as a leader as your impact grows.” 
 
Jeffrey Hull, Ph.D.
 
Margaret Moore, MBA
 
The authors provide these additional insights for us: 

Question: Of the nine leadership capacities, which of one or two do you typically find most challenging for leaders to master? 

Hull & Moore: We’ve surveyed the first 400 leaders to experience the book and asked them to rank the nine capacities in terms of their strengths in a live Mentimeter survey (delivered in workshop/keynote). The bottom two are shared leadership (teaching/training/coaching/mentoring others in leadership skills) and transformational leadership (enabling creativity, innovation, transformation. 

Question: Why did you decide to include the detailed Discussion and Study Guide at the end of the book? 

Hull & Moore: The book’s content is rich and ideally processed in a deep, reflective, expansive fashion, including book clubs and personal or professional discussion groups. University professors in leadership also plan to deploy the book in their leadership courses. 

Question: How is The Science of Leadership different from other leadership books? 

Hull & Moore: Typically, leadership researchers focus on studying one leadership topic like authentic leadership, positive leadership, or humility in leadership. Or leadership experts develop their own frameworks around a singular topic, sometimes with a specific audience in mind, using research that best supports their concepts. 

In The Science of Leadership, we reviewed hundreds of top studies and critiques published recently in the most respected journals (summarizing 15,000-plus studies and papers) on a wide variety of leadership topics and models. 

Aiming to create the simplest framework to support leaders at all levels, we captured and synthesized a full breadth of leadership topics into nine capacities. These capacities serve as the fundamentals for leaders to master, just like the best musicians start with classical training.
 
Backed by stories from our real-life coaching experiences, we take the reader on a personal journey with us from examining the inner self to outer landscapes, such as a team, organization, or system. In the end, we want to help executives and aspiring leaders alike expand their impact on those they influence and lead. 

Question: How has your extensive coaching experience shaped The Science of Leadership? 

Hull & Moore: Leadership and coaching are two sides of the same coin, both focused on improving others’ performance and growth. In our professional lives, we are accustomed to playing both roles. Where leadership is a more directive approach (setting the direction), coaching is a more facilitative approach (client sets the direction). 

For more than two decades, we’ve gathered and translated the science that underpins coaching. Now, we’re doing the same for leadership. Along the way, we’ve seen how the two rest on the same fundamentals.
 
With thousands of hours of coaching experience, we’ve become intimately familiar with the challenges leaders face today on the frontlines. By uniquely blending science translation and practical application with real-life case studies, we’ve assembled the science of leadership for everyday leaders to address the behaviors, attitudes, and perspectives that bring new capacities to life. As we say: research made real. 

Question: What role does authenticity play in leadership at all levels? 

Hull & Moore: Many leaders we have coached struggle with the concept of “authenticity” as it is inherently vague and difficult to define. “Do I really want to show my doubts and fears,” they wonder. Sometimes they focus on honesty or ethical behavior as the basis for authenticity—these are certainly important but not enough. 

There are two kinds of authenticity studied by researchers, being open and authentic about one’s own values and purpose as a leader, and second, understanding and caring equally about the values and purpose of followers. Together they produce a quiet ego— a balanced concern for what matters to self and others. 

A review of many studies showed that both are important but for different reasons. The first is good for the leader. The latter is good for others and organizations: it is how authentic leaders improve the performance of others and organizations. 

The research then provides two “frames” that encourage leaders to first attune to their own higher values, balance their self-interest by attuning to the values and purpose of followers, and then bringing both sets of values into alignment. 

Question: As a leader, what does it mean to move beyond empathy to compassion? What purpose does this serve? 

Hull & Moore: Empathy involves recognizing, attuning, understanding, and sharing the cognitive and/or emotional experiences of others. 

Compassion builds upon empathy and goes a step further to engage, taking action to alleviate the suffering. Compassion also stretches upward and outward to understanding human suffering as a shared, universal experience. It includes the ability, and the strength, to tolerate the discomfort and distress brought on by caring and action. 

We propose that compassion benefits from five capacities working together—conscious (see clearly), authentic (care), agile (flex), relational (help), and positive (strengthen). A team in Toronto summarized research showing that empathy (sharing suffering) is more exhausting than compassion (doing something to alleviate suffering). 

Compassionate leadership, as it expands upon empathy and the five capacities that come before, serves as a pivotal shift in perspective—a broadening of horizons you might say—as leaders move on their journey towards the more sophisticated “system-level” approaches of shared, servant and transformational leadership. 

Question: What role does humility play in becoming a successful leader? 

Hull & Moore: We explore humility in the chapter on servant leadership—servant leaders focus on supporting others to lead, aka leading from behind. They are humble stewards of their organizations and people. Humility is defined by scientists as (a) viewing oneself accurately [conscious], (b) appreciating others’ strengths and contributions [positive], and (c) teachability, or openness to new ideas and feedback [agile]. 

To date, a large review of 100 research studies on humility in leadership suggests that humility doesn’t improve the leader’s performance, but it does improve others’ performance. It’s worth cultivating humility because of its positive impact on others. But not always. The value of humility for leaders is contextual. In low-stakes situations, humility is helpful to others. 

In high-stakes situations, followers prefer less humility and more out-in-front, confident, and directive leadership to get everyone safely through a rocky ride. Having a broad-based understanding of choices, actions, and perspectives is hands-down better than applying one approach to leadership in our complex world. Each capacity, like servant leadership and humility, has its value, place, and limitations. 


Question: How should leaders navigate modern challenges such as the rise of AI or economic uncertainty? 

Hull & Moore: Applying the nine leadership capacities is a good way to transform today’s challenges into strengths. The most effective leaders are adept and flexible in adapting their response to accelerating change. They are agile in awareness, relating, resonating, sharing leadership, and leading transformation. All the while they model resilience and wellbeing, avoiding burnout. 

Our book is arriving at an important and pivotal moment: the world needs good leaders more than ever before. We are bringing science to life in a way that helps everyday leaders feel supported and strengthened. Then they can bring the best of humanity to bear on these crucial and universal challenges.
___

Jeffrey Hull, PhD, has focused on leadership for over 30 years, as an HR leader with multiple corporations, cofounder of a leadership development consultancy, nonprofit executive director, and coach to leaders across the globe. He brings years of translating science into leadership as a consultant, psychologist, and teacher at New York University and Harvard Medical School. 

Margaret Moore, MBA, blends leadership, coaching, and science, including thirty years in C-suite roles, co-leading four successful startups in biotechnology and coaching, and two decades of professional coaching and coach training. For 25 years, she has been a prolific translator of science into coaching, training, and leadership practice. 

Thank you to the book’s publisher for sending me an advance copy of the book.

Comments

Popular posts from this blog

How To Survive, Reset And Then Thrive

“Uncertainty is here to stay. Rather than seeing it as an obstacle to overcome, integrate it into your strategic approach to invigorate your high-growth potential and outperform competition under any market condition,” explains  Rebecca Homkes , author of the book,  Survive, Reset, Thrive .   “Most books aren’t honest enough about how hard it is to  reset ,” adds Homkes. Yet, resetting and leaning into change is essential. “If you are ready to embrace change as a central element of your growth strategy, this book is for you.” Homkes’ book is a timely, comprehensive, and essential read for business leaders looking to take the next step toward ensuring high growth for their companies. The book brings together more than 15 years of Homkes working directly with high-growth companies of all sizes and across a wide variety of industries.   Survive, Reset, Thrive (SRT) is a practical and innovative  interconnected three-mode approach :   Survive : Stabil...

Why Your Middle Managers Are So Important

The book,  Power To The Middle , shows how  managers  are the crucial link between a company’s ground floor and top brass. “Too often company leaders view middle managers in a negative light as expendable employees who can slow down productivity and overall strategy,” explain the book’s authors and McKinsey partners  Bill Schaninger ,  Bryan Hancock , and  Emily Field .  “However, new KcKinsey research reveals that this outdated perspective needs to change and that well-developed managers  are  the strategy that companies must prioritize to succeed today,” they add.  Most importantly, by the end of their book, the authors sum up their insights and provide a  playbook  that will help senior leaders let go of the command-and-control mindset that has hobbled their managers for so long.  The authors define middle managers as the people who are at least once removed from the front line and at least a layer below the senior lead...

How To Energize Your Work And Life

Tom Rath  is the author of the incredibly popular  Strengthsfinder 2.0  book . His latest book is,  Are You Fully Charged? The book draws on the latest and most practical research from business and psychology and identifies the  three keys that influence most of our daily well-being, as well as our engagement at work : Meaning : doing something that benefits another person Interactions : creating far more positive than negative moments Energy : making choices that improve your mental and physical health "This book will  challenge you to stop pursing happiness and start creating meaning instead ," explains Rath. And, by doing so, you will rethink your daily interactions with the people who matter most. "The actions you take throughout every single day accumulate to shape your years, decades and overall life," adds Rath.  Even brief interactions count, says Rath, such as exchanging a smile or greeting while passing someone on the s...

Read Good To Great

Near the top of virtually every list you'll see of the best leadership books, you'll find,  Good To Great , by Jim Collins . The book, five years in the making, and published in 2001, addresses the all-important question of: Can a good company become a great company, and if so, how? Some of the lessons from the book are: "Leadership is equally about creating a climate where the truth is heard and the brutal facts confronted." "Leading from good to great does not mean coming up with the answers and then motivating everyone to follow your messianic vision.  It means having the humility to grasp the fact that you do not yet understand enough to have the answers and then to ask the questions that will lead to the best possible insights." "Good-to-great companies use technology as an accelerator of momentum, not a creator of it." "Engage in dialogue and debate." Good-to-great companies are those who have the ability to get and kee...

My Favorite "Moral Of The Story" Tips From Harvey Mackay

I'm a big fan of best-selling author  Harvey Mackay .  He writes about business, sales and leadership and typically ends his articles with a moral of the story. Culled from his writings of the past few years, here are some of my favorites of his  moral of the story  endings: Change your thinking, change your life. It's not enough to know how to do things - you must know why you do them. If you live in the past, you won't have much of a future. If you want to outsmart the competition, you have to outthink the competition. Don't be afraid to make a decision.  Be afraid not make a decision. What you learn on your first job will last through your last job. Minds are like parachutes - not much good unless they are open. If you can't be an expert, hire one. People have a way of becoming what you encourage them to be. It only takes a little spark to ignite a great fire. Doing the right thing is never the wrong thing to do. Mackay's best-...

Frustration In The Workplace Is A Silent Killer

" Frustration in the workplace is a silent killer," claim authors Mark Royal and Tom Agnew in their terrific book, The Enemy of Engagement . Further, "in an organizational context, frustration is not as simple as failing to get something you want.  Rather, it involves the inability to succeed in your role due to organizational barriers or the inability to bring the bulk of your individual talents, skills, and abilities to your job." Royal and Agnew further explain that a staggering number of highly motivated, engaged, and loyal employees quit trying--or quit, period---because they feel frustrated . And what's causing all that frustration?  It's lack of enablement .  According to Royal and Agnew, as employees grow in experience in their roles, they begin to focus less on learning the ropes and more on achieving desired results.  In the process, they are increasingly confronted with enablement constraints that limit their ability to get their ...

The Questions To Ask During An Interview To Identify A Leader

The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions: What personal qualities define you as a leader? Describe a situation when these qualities helped you lead others. Give an example of when you demonstrated good leadership. What is the toughest group from which you've had to get cooperation? Have you ever had difficulty getting others to accept your ideas? What was your approach? Did it work? Describe a situation in which you had to change your leadership style to achieve the goal? One leadership skill is the ability to accommodate different views in the workplace, regardless of what they are. What have you done to foster a wide number of views in your work environment? Thanks to Sharon Armstrong, author of The Essential HR Handbook , for these helpful questions!

Don't Micromanage

You've surely heard it before, but whatever you do in your manager and leader role, don't micromanage. You are likely micromanaging if you answer "Yes" to the following four questions: Do you fear having your employee's mistakes attributed to you? Do you require subordinates to report on everything? Do you think I could do it better? Do you believe you are indispensable but find yourself stuck in a rut? And remember, Don't be a bottleneck Focus on outcomes, not minutiae You can learn more about how not to micromanage in the booklet Best Life: Tips for 2009.

Dig Deep For Ideas

The next time you are looking for ideas for how to grow revenue, streamline processes and procedures and/or reduce expenses, dig deep within your organization . Don't ask only your direct reports for their suggestions. Instead, ask everyone at all levels . Some of the best ideas will come from your lower and mid-level employees who are interacting with your vendors, customers and co-workers every day in the very areas that, if improved, could make the most dramatic impact. Be sure to acknowledge receipt of each idea . Keep everyone informed of the types of ideas you've received . Perhaps update them on a monthly basis. When you implement a suggestion, recognize and reward the submitter , including possibly financially. Feel free to accept ideas anonymously. But, if employees know you are sincere about wanting their input, and witness you acting upon suggestions, most of your team members will be proud to tie their names to their ideas. Finally...

How To Assess Your Organization's Risk Using The 5Cs

Within the first 100 days as a new leader in an organization, you'll want to assess your organization's risk . Authors George Bradt, Jayme A. Clark and Jorge Pedraza, in their book, The New Leader's 100-Day Action Plan (third edition due out on October 10), suggest you do your assessment using the 5Cs : Customers : First line, customer chain, end users, influencers Collaborators : Suppliers, allies, government/community leaders Capabilities : Human, operational, financial, technical, key assets Competitors : Direct, indirect, potential Conditions : Social/demographic, political/government/regulatory, economic, market Use a SWOT (Strengths, Weaknesses, Opportunities, and Threats) as you examine each category if that helps.