How To Reduce Workplace Stress While Building Resilience Through Conversation

In Fierce Resilience, author Edward Beltran, CEO of Fierce Inc., presents a groundbreaking approach to reducing workplace stress and building resilience through conversation.

As technology, isolation, and productivity pressures increasingly contribute to workplace stress, Beltran offers a science-based model that identifies and neutralizes individual stress triggers.

By leveraging the power of conversations, individuals discover:

their unique stressors.
how to master skills to neutralize stressors.
ways to build unwavering resilience that elevates their emotional well-being.

“This book is aimed at people who are part of any type and size of workplace: in-person, hybrid, or virtual,” says Beltran. “I share personal anecdotes, case studies, exercises, practical guidance, and actionable strategies.”

In the book, Beltran redefines resilience as the courage to self-assess and act. It is about being brave enough to face stress head-on, understand its roots, and take meaningful action to overcome it.

True resilience involves three key elements:

Courage
Self-awareness
Action

“Resilience is not something you're born with—it's something you build,” explains Beltran. With the right tools and mindset, you can turn stress into a source of strength, enabling you to adapt and excel, no matter the challenge.”

The book demonstrates for readers how to:

Address timely topics relevant to today's business and personal challenges.
Tackle the root causes of stress in relationships and interactions.
Explore the impact of human interactions and perceptions on organizational health.
Utilize modern biometrics to identify personal triggers and stress factors.
Navigate an improved work and life balance.
Demonstrate the power of structured dialogue in unraveling misunderstandings and addressing stress directly.

Finally, one of my favorite parts of the book is where Beltran explains how to give and receive praise. His best practices for these types of Feedback Conversations include for:

Giving praise

Experience: Look for the where, when and what.

When and where did you observe the behavior?

Give specifics and details.

Saying “Good Job” is not enough.

Explore: Get curious.

Ask questions that help you incorporate the feedback.

Have you received feedback like this before?

Where does this land for the recipient in his/her map of where they are and where they are going?

Explain: Clarify why it matters.

Articulate why they deserve to hear this feedback.

Tell how it impacts you and others in the best of ways.

Receiving Feedback

Experience: Look for what, when, and where.

Listen carefully to what’s being said and how.

Say, “Thank you.”

Decide what you can learn from the feedback.

Explore: Get curious.

First, be curious and genuinely open to learning.

Ask for clarification and specific examples. Ask when and where you have been observed doing that behavior. For how long has it been going on? What is the impact of that behavior on the person giving the praise, the team, and the organization?

Explain: Clarify why it matters.

Take responsibility for the impact and present your thoughts.

Reiterate gratitude for the feedback and share why it is important to you.

Articulate your future focus.

___

Beltran brings over 20 years of experience from big names like Arthur Anderson and PwC, the leadership development industry, and tech innovation to his new book.

Thank you to the book’s publisher for sending me an advance copy of the book.

Comments

Flashback: Best New Leadership Book Of 2014

Flashback to this post from early 2015 : After reading nearly 40 books about leadership released this year, my pick for the very best new leadership book of 2014 is, The Front-Line Leader: Building a High-Performance Organization from the Ground Up , by Chris Van Gorder . This book is my top choice because it : Covers the issues most important to today's workplace leaders Provides "real-world" and practical everyday steps you can take Gives you specific techniques and tactics Tells powerful, life-experience stories Capsulizes "Take Action" to do’s for you at the end of each chapter Reveals how to create a culture of accountability that creates a high-performing organization with a competitive advantage And, most important, because the entire premise of the book is: People come first! Today, Van Gorder is the President and CEO at Scripps Health , one of America’s foremost health systems with 14,000 employees and 2,600 affiliated physicians...

How To Make Smarter Decisions In The Age Of AI

Artificial Intelligence (AI) promises to improve worker productivity with the potential to automate activities accounting for a large share of our workday . Organizations are increasingly relying on AI technology for everything from simple, everyday tasks to complex decision-making. “Yet, most of us are using AI ineffectively, allowing it to lead us rather than the other way around,” says Cheryl Strauss Einhorn , author of the new book, The Human Edge: Smarter Decisions In The Age Of AI . The book is an essential, empowering, and timely guide for professionals, leaders, and teams who want to make better, more confident choices when using AI systems. It offers practical tools to help frame problems and surface solutions, using AI to augment—not replace—your judgment. More specifically, Einhorn provides a step-by-step guide for AI-supported decision-making techniques, such as: Breadth to Depth: Knowing when and ...

How To Give Praise To An Employee

Years ago, Entrepreneur magazine offered these timeless and valuable tips on how to give praise : Praise followed by criticism is not praise. Praise followed by praise is probably a little too much praise. Ending an expression of praise with "...and stuff" nullifies the praise. And, Make it timely. The closer the recognition is to the behavior, the more likely the behavior will be repeated. Be sincere. Be impromptu. Remember, a handwritten note is worth more than a gift card. Having trouble writing your handwritten note of praise? Try this template to get you started : _______, I couldn't be more impressed with how you______. Not only did you____, but also you_______. Beautiful. Thanks, ________

How To Become More Courageous

“Fear creates the gap between who you are and who you can be. Courage closes it,” explains Margie Warrell, PhD , author of the book, The Courage Gap: 5 Steps To Braver Action . “To clarify, closing your courage gap is not about 'de-risking' your life or sheltering from problems—natural and human created. Rather, it is about bringing the bravest version of yourself to every situation,” adds Dr. Warrell. That includes actively taking on rough problems, doing what is unpopular, facing storms head-on, and maybe even reshaping the broader landscape in the process. Dr. Warrell empowers us to recognize that courage is a learnable skill accessible to everyone, regardless of how risk-averse, timid, or defensive we may be. Additionally, for leaders , The Courage Gap provides a guide to operationalize and scale the courage mindset across your team and organization to deepen trust, dismantle silos, foster innovation, accelerate learning, and unleash collective courage toward a ...

How to Be a Leader – 9 Principles from Dale Carnegie

Today, I welcome thought-leader Nathan Magnuson as guest blogger... Nathan writes : This is it, your first day in a formal leadership role. You’ve worked hard as an individual contributor at one or possibly several organizations. Now management has finally seen fit to promote you into a position as one of their own: a supervisor. You don’t care if your new team is only one person or ten, you’re just excited that now – finally – you will be in charge! Unfortunately the euphoria is short-lived. Almost immediately, you are not only overwhelmed with the responsibilities of a team, but you quickly find that your team members are not as experienced or adroit as you. Some aren’t even as committed. You find yourself having to repeat yourself, send their work back for corrections, and staying late to fill the gap. If something doesn’t change soon, you might just run yourself into the ground. How did something that looked so easy ...

Leadership Lessons From A Serial Entrepreneur

Brad Jacobs’ new book provides you a treasure trove of leadership lessons from a man with more than four decades of CEO and serial entrepreneur experience. So, even if you don’t envision yourself wanting to earn a billion dollars, don’t pass up reading Jacob’s, How To Make A Few Billion Dollars . In the book, Jacobs defines the mindset that drives his remarkable success in corporate America – and distills a lifetime of business brilliance into a tactical road map. And he shares his techniques for: Turning a healthy fear of failure to your advantage. Building an outrageously talented team. Catalyzing electric meetings. Transforming a company into a superorganism that beats the competition. “This book is about what I’ve learned from my blunders, and how you can replicate our successes,” says Jacobs. He shares his candid account of the highs and lows of entrepreneurship. Jacobs has founded seven billion-dollar or multibillion-dollar businesse...

How To Uncover Your Blindspots To Become A Better Leader

What you don't see about yourself can hold you back as a leader. That's typical for many leaders. What we don't see is what we can't see: we have blindspots . Your blindspots prevent you from achieving your greatest success. “It turns out that we're often not great judges of ourselves, even when we think we are. Sometimes we're simply unaware of a behavior or trait that's causing problems,” explains Martin Dubin , author of the new book, Blindspotting: How To See What’s Holding You Back As A Leader . “Bottom line: until we uncover these blindspots, we can't move forward. The good news is that you can learn to do your own blindspotting .” “Most of us understand the idea of blindspots in a general sense—areas we can’t see, to take the term most literally, or places we have gaps that we may not even realize, to be a little more abstract,” says Dubin. “But in the context of this book, I’m defining blindspots quite specifically: They are...

Ridiculously Practical Leadership By Nathan Magnuson

What I like most about Nathan Magnuson ’s leadership books is how immediately actionable and practical his teachings are. His latest book, Ridiculously Practical Leadership: The One-Step Approach To Immediate High Performance , is a perfect example. There is no fluff, no theory, just straight-up practical application covering 20 skill topics ranging from decision-making to difficult conversations to giving feedback to leading change and servant leadership . “For twenty years I’ve studied leadership development. I’ve had a front row seat to many incredible leaders and others who meant well but got stuck in the all-too-familiar rut of too-long training classes emphasizing theory over application with little to show for the investment,” says Magnuson. That’s why I wrote Ridiculously Practical Leadership . So, if you’re looking for an approach to leadership development that CEOs, CFOs and CHROs can all support and team leaders can't live without, this...

What's The Future Of Business By Brian Solis

Incredibly relevant. Highly visual. Timely. Enlightening. Instructive. Scary. These are all words I use to describe Brian Solis' new book, What's The Future (WTF) Of Business -- Changing The Way Businesses Create Experiences . You can likely already imagine that I consider this a must-read book for any business owner and any leader -- even leaders who manage businesses that don't directly connect with consumers. WTF is incredibly relevant and timely because Solis explores the non-stop transformation happening in business today, driven by new social and mobile technologies. The book is highly visual because it's the quality of a coffee-table style book, packed with compelling graphics, bright colors and a design that makes for easy reading -- all delivered on top-notch paper. And, it's enlightening and instructive , because the book delivers real-world examples that can guide you as you shape your business. Plus, WTF is scary . ...

How To Join The Mission Generation

Whether you're a first-time job seeker, midlife pivoter, or legacy-minded leader, you're probably asking: Does my work matter? What am I really building? How can I keep contributing? Fortunately, there is a new book that will help you learn how to build clarity as you go—clarity about what kind of work feels worth doing and how to align your time, energy, and effort accordingly. This book is In The Mission Generation: Rewrite Success, Reclaim Your Purpose, Rebuild Our Future , written by venture capitalist, Stanford University lecturer, and CEO of the NobleReach Foundation Arun Gupta and strategic management expert and business professor Thomas J. Fewer, PhD . “The Mission Generation isn't defined by age―it's bound by conviction. This book offers a new blueprint for every age and stage, one that doesn't force you to choose between making money and finding meaning,” explain the authors. They also share the future of work isn’t about choosing between ...

Eric Jacobson On Management And Leadership

Search This Blog