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How Leaders Build Trust


Building trust takes energy, effort and constant attention to how you act.

To help build trust, follow these 16 tips, recommended by author Susan H. Shearouse:
  1. Be honest
  2. Keep commitments and keep your word
  3. Avoid surprises
  4. Be consistent with your mood
  5. Be your best
  6. Demonstrate respect
  7. Listen
  8. Communicate
  9. Speak with a positive intent
  10. Admit mistakes
  11. Be willing to hear feedback
  12. Maintain confidences
  13. Get to know others
  14. Practice empathy
  15. Seek input from others
  16. Say "thank you"

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