Skip to main content

Five Crucial Actions That Build Unity And Foster Performance


“Given the research-validated outcomes and demonstrated financial impact belonging offers, organizations should make cultivating belonging a personal leadership imperative across the world,” says Brad Deutser, author of the new book, Belonging Rules: Five Crucial Actions That Build Unity and Foster Performance. 

Furthermore, belonging predicts job satisfaction, engagement, and effort over and above employee’s perceptions of organizational culture or strategy, explains Deutser. 

So, what exactly is belonging? It’s: 

  • Belonging is where we hold space for something of shared importance. It is where we come together on values, purpose, and identity; a space of acceptance where agreement is not required but a shared framework is understood; where there is an invitation into the space; and intentional choice to take part in; something vital to a sense of connection, security and acceptance. 

As you read the book, you’ll discover vital information about the five Belonging Rules: 

  1. Turn into the power. Meet the demand for direct and intentional forays into the heart of power structures, forces, and accepted traditions.
  2. Listen without labels. Hear what is spoken without judgement while engaging the unspoken with humanity and heart.
  3. Choose identity over purpose. Create an ecosystem that recognizes both the complexity as well as the wholeness of identity, which defines the space for inclusion.
  4. Challenge everything. Promote an open environment for inquiry, free of conflict, devoid of oppositional energy, and driven by a positive spirit of curiosity.
  5. Demand 100% of the truth. Reject the more typical 80% of the trust in modern business, and instead require 100% of the truth 100% of the time. 

While employing the five rules within your business/organization, Deutser recommends you also master these critical leadership competencies: 

  • Being mindful
  • Demonstrating courage and grit
  • Recognizing potential
  • Communicating effectively
  • Building relationships
  • Displaying interpersonal savvy
  • Learning from experience
  • Navigating ambiguity
  • Displaying creativity
  • Inspiring Others
  • Thinking strategically
  • Leading change
  • Embracing positivity

Brad Deutser 

Today, Deutser shares these additional insights with us: 

Question: Why is the business of belonging an imperative that every leader needs to understand? 

Deutser: Organizations are made up of people. Regardless of how fractured business focus can become, people are at the center of everything that brings business success. There is a fundamental human need to feel connected to others and the depth and quality of that connection initiates and fosters unity. 

Employees are demanding more, and they want leadership to be held accountable. Many business leaders are struggling with the rapidity of this shift. As I worked with hundreds of leaders in organizations large and small, across industries and with very different business models, I began to construct an approach that would both create and ensure belonging. That structure became The Belonging Rules. 

The recent groundbreaking study by the team behind Deutser's Institute for Belonging, incorporating the perspectives of nearly 15,000 employees, crystallizes this sentiment. Our results overwhelmingly indicate that an employee's sense of belonging outstrips both their perception of organizational culture and their salary as key determinants of engagement, satisfaction, and overall performance. 

Previously, employers believed the inverse to be true. As leaders, we’ve seen a decades long placement of culture and strategy at the top - but it is belonging that really drives performance. This is a significant shift in the attitudes of the workforce. 

Thank you to the book’s publisher for sending me an advance copy of the book.

Comments

Popular posts from this blog

The Many Times You Should Thank Customers

In your leadership role, it's vital that your team members know how to deliver excellent customer service. " Knock Your Socks Off " type service as book editor  Ann Thomas  and  Jill Applegate  would say. Part of delivering excellent customer service is saying "Thank You" to your customers and knowing when to say "Thank You". Thomas and Applegate recommend  telling your customers "Thank You" during at least these nine situations : When they do business with you...every time. When they compliment you (or your company) When they offer you comments or suggestions When they try one of your new products or services When they recommend you to a friend When they are patient...and even when they are not so patient When they help you to serve them better When they complain to you When they make you smile You and your team members can say "Thank You" : Verbally In writing  (and don't underestimate the power of  perso...

70 New Year's Resolutions For Leaders

  With 2026 fast approaching, it's a good time to identify your New Year's Resolutions for next year. To get you started, how about selecting one or more of the following 70 New Year's resolutions for leaders? Perhaps write down five to ten and then between now and January 1, think about which couple you want to work on during 2026. Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance Constantly challenge your team to do better Celebrate your employees' successes, not your own Err on the side of taking action Communicate clearly and often Be visible Eliminate the cause of a mistake View every problem as an opportunity to grow Summarize group consensus after each deci...

Brian Tracy's Unlimited Sales Success Book Is Worth Reading Twice

Read Brain Tracy 's new book, Unlimited Sales Success , twice!  First, to cherry-pick and quickly discover the solutions to your most pressing sales challenges and roadblocks.  Then, from cover to cover to learn a host of new strategies and techniques to propel your sales success and results. On  my first read, I devoured the sections on: The seven new realities of sales today How to truly analyze current prospects and customers so you can make the most sales in the shortest period of time How to most effectively open  your first meeting with a prospect and client The keys to relationship building  in sales The single most powerful question you can ask your customer What to say when your prospect complains about price Making persuasive presentations How to close a sale In my second read, I found particularly beneficial Tracy's seven steps to mental fitness , and what it takes to be an effective salesperson: Ambitious Courageous Committed t...

Paul Smith Teaches You How To Sell With A Story

This is a great week. Because, Thursday, September 8 brings the official release of Paul Smith 's new book, Sell with a Story: How to Capture Attention, Build Trust, and Close the Sale . I'm a big fan of Paul's earlier best-sellers, including Lead with a Story and Parenting with a Story . And, the newest installment in the series is equally good, informative, practical and actionable. Drawing on hundreds of interviews with procurement managers, Paul teaches you how to : Select the right story Craft a compelling and memorable narrative Incorporate challenge, conflict, and resolution Use stories to introduce yourself, build rapport, address objections, add value, bring data to life,  and create a sense of urgency Storytelling definitely works in sales, explains Paul, "because a great story changes everything. It causes buyers to put down their defenses. It helps them relax. It engages their minds and their hearts by appealing to both their intellect and ...

The Benefits Of When Everyone Leads

It’s only January and the new book, When Everyone Leads , could likely be my pick for the best new leadership book of 2023. It’s that good. There’s still nearly a whole year ahead of us so we’ll see what other books debut. In the meantime, add this book to your must-read list.   You’ll learn that: Leadership is an activity, not a position. Leadership is mobilizing others to make progress on the most important challenges. Leadership is interactive, risky and experimental. Leadership comes in moments. Leadership is always about change.   When Everyone Leads , by Ed O’Malley and Julia Fabris McBride , presents a revolutionary approach to leadership; not based on position or authority, but an activity that anybody can undertake by learning to spot opportunities for improvement and taking the initiative to engage others.   “It can be unfamiliar and uncomfortable, but in a culture where everyone leads, organizations start to make progress on their most difficult proble...

10 Quotes From The 5 Levels Of Leadership -- John C. Maxwell

Soon I'll post my full review of John C. Maxwell's latest book, The 5 Levels of Leadership .  In the meantime, here are some of my favorites quotes from the book that I believe should become a must-read book by any workplace/organizational leader: Good leadership isn't about advancing yourself.  It's about advancing your team. Leaders become great, not because of their power, but because of their ability to empower others. Leadership is action, not position. When people feel liked, cared for, included, valued, and trusted, they begin to work together with their leader and each other. If you have integrity with people, you develop trust.  The more trust you develop, the stronger the relationship becomes.  In times of difficulty, relationships are a shelter.  In times of opportunity, they are a launching pad. Good leaders must embrace both care and candor. People buy into the leader, then the vision. Bringing out the best in a person is often a catal...

Reinventing The Leader

The book,   Reinventing the Leader ,  is an inspiring account of the magic that can happen when a leader realizes they must undergo their own transformation in order to transform their organization.  This candid and practical book by  Guilherme  ( Gui) Loureiro , Regional CEO overseeing Walmex, Walmart Canada, and Walmart Chile (now Chairman of the Board for Walmex and Regional CEO for Canada, Chile, Central America, and Mexico), and his executive leadership coach  Carlos Marin  shows how even the most successful leaders must be open to personal change in order to transform their company. The book details how the pair pioneered a data-driven, customer-centric business transformation at Walmex—Walmart’s biggest division outside of the United States. “This book is a blueprint for transformational success for leaders in any business who find themselves facing the need to retool their own company’s systems and operations and energize and inspire an entire ...

Best New Leadership Book Of 2025

Each year, after reviewing dozens of books about leadership, management, business and life skills, I select my pick for the best new leadership book of the year. During 2025, I reviewed on this blog 48 books, and I choose  Radical Listening: The Art Of True Connection  as the best new leadership book of 2025. To be an excellent leader you need to be an exceptional listener. Sadly, too many business leaders don't listen well or don't listen to a broad enough range of their employees. This great book will help leaders become better listeners  –  radical listeners. “For leaders, radical listening must start at the top of an organization,” state the authors  Prof. Christian Van Nieuwerburgh (PhD)  and  Dr.   Robert Biswas-Diener .    “Unless there is a clear and sustained commitment to radical listening from leaders, others are less likely to be fully engaged with the idea. This is, of course, easier said than done.”  “Most leaders woul...

How To Maximize Your Chances Of Landing The CEO Role

In the new book, CEO Ready , authors Mark Thompson and Byron Loflin reveal what you need to do to maximize your chances of being the one who secures the top spot. Specifically, they detail the seven key stakeholders  who weigh in on whether to choose you as CEO.   “Collectively, we have coached more than 200 executives who have been selected by their board members to become CEOs,” share the authors. “We can help you prepare to be a great CEO either in your current organization or elsewhere. We will share tools you can use to get objective feedback from all stakeholders, so you have complete visibility into what you’re up against.”   As you seek the CEO role, the authors explain that leadership selection isn't the methodical, objective process that one often imagines. They add that decisions aren't made by robotic executives ticking boxes for attributes such as strategic fit, core competencies, or cultural alignment. Instead, the process is deeply personal, emotional, a...

How To Build A High-Performing, Resilient Organization With Purpose

  “It’s time to get intentional about organizational culture and to make it strong on purpose,” explain James D. White and Krista White , authors of the new book Culture Design: How To Build A High-Performing, Resilient Organization With Purpose .   “Strong company cultures, deliberately shaped, are the difference between businesses that are great versus those that are just good enough,” they add.   The authors define organizational culture as a set of actions, habits, rituals, and beliefs that determine how work gets done, how decisions get made, and how people experience their workplaces.   "Strong cultures don't emerge by accident," share the authors. "They're built—with clarity, consistency, and design. This book is your guide to intentionally designing a culture that is resilient, inclusive, powerful, and effective."   Informed by over thirty years of operating experience across sectors and in the boardroom, the authors offer these strategies for desig...