Skip to main content

The Fresh, New Approach For How Governmental Leaders Achieve Unparalleled Success

 

The new book, Bridgebuilders, should be on the reading list of every public official, CEO, and civic leader.

That is because throughout the book, authors William D. Eggers and Donald F. Kettl share compelling and instructive stories about some of today’s most successful bridgebuilders—federal state, and local government leaders who transcend boundaries and partner across sectors, to achieve success and meet their goals. 

“Bridgebuilding is the fresh, new approach that strengthens institutions, and government agencies by breaking free from organizational boxes and rigid, top-down leadership,” explains Eggers and Kettl. “Furthermore, the outdated model that worked well at one time—identifying a problem and creating a program designed to solve it—is giving way to new, muti-sector approaches to create public value.” 

The authors stress that leaders need to manage horizontally, making connections with other departments, as well as with stakeholders outside government to create networks that can frame solutions. 

Each book chapter examines one of the ten core principles of bridgebuilding, and each chapter features practical tips and dynamic case studies of how effective leaders have put each of the ten bridgebuilding principles to work. Among those ten core principles are: 

  • Reframe accountability.
  • Knock down barriers.
  • Make data the language. 

You will discover more than one hundred specific strategies and tips, proven by some of the world’s best managers that Eggers and Kettl share in their book. 

Some of the book’s key takeaways for me are these eleven best practices for any type of leader – government and non-government: 

  1. Avoid the temptation to create a new agency for every new problem and program.
  2. Make boundaries flexible.
  3. Forge unity form diversity.
  4. Create a culture of knowledge sharing.
  5. Involve people closest to the problem.
  6. Let partners play to their strengths.
  7. Be human and sincere in communication.
  8. Understand that trust and accountability are interlinked.
  9. Make conversations transparent.
  10. Build capabilities around skills rather than authority.
  11. Break down internal silos.

And if you are new in your governmental role, be sure to spend extra time reading Appendix A, the 100-day action plan for bridgebuilding in your new government job

William D. Eggers

 

 Donald F. Kettl

Today, the authors share these additional insights with us: 

Who are bridgebuilders and what do they do? 

Eggers & Kettl: Bridgebuilders are the leaders who have discovered that solving big problems requires linking together the organizations who have what it takes to solve problems. No one organization can go it alone on most modern issues. But collaboration among different organizations—even among different sectors—is the key for attacking complex issues. Bridgebuilders act as orchestra conductors to bring all the players together to play the notes that are needed. 

What are the three elements of innovation? 

Eggers & Kettl: Innovation takes funding, regulating, and doing. It takes money and basic ground rules to drive the system toward doing it. But, most of all, innovation requires creative thinking to catalyze networks of action that focus on producing the outcomes we want. 

What are a few lessons from the book that are particularly applicable to non-governmental leaders? 

Eggers & Kettl: Making policy work isn’t a spectator sport. More and more of government parties require collaboration with non-governmental leaders. In fact, as we show in the book, in cases like efforts to reduce homelessness, non-governmental leaders often play a big role in creating public value. It’s weaving all the pieces together that defines the best approaches to true policy innovation and effectiveness. 

Finally, Eggers and Kettl say that “our book is, in part, an argument for a new approach to delivering public value to people. But it’s also an outline that can be used to teach students and executives alike to become bridgebuilders.” 

Thank you to the book’s publisher for sending me an advance copy of the book.

Comments

Popular posts from this blog

Mission Statements Are Not Always About Money

From the book,  Light A Fire Under Your Business : A clear and concise mission statement defines, in the simplest terms, your organization's core reason for being, and it had better not be all about money. Money is definitely important to most of society, and it is a motivator. But many people aspire to be part of something  more meaningful than just a paycheck. They want a paycheck that is also connected to a culture that offers greater intrinsic values.

Full Engagement By Brian Tracy

Best-selling author Brian Tracy's book, Full Engagement , provides practical advice for how to inspire your employees to perform at their absolute best. He explains that above nearly every measure, employees' most powerful single motivator is the "desire to be happy." So, Tracy teaches you how to make your employees happy by: Organizing their work from the first step in the hiring process through the final step in their departure from your company so they are happy with you, their work, their coworkers, as well as in their interactions with your customers, suppliers and vendors. Full Engagement includes these chapters and topics: The Psychology of Motivation Ignite the Flame of Personal Performance Make People Feel Important Drive Out Fear Create That Winning Feeling Select The Right People Internal Versus External Motivation At a minimum, Tracy suggests that managers do the following when managing their employees : Smile Ask questions Listen ...

Nelson Mandela Leadership Quotes

Here are my favorite  Nelson Mandela  leadership quotes: "Lead from the back--and let others believe they are in front." "The greatest glory in living lies not in never failing, but in rising every time we fall." "It always seems impossible until it's done." "I like friends who have independent minds because they tend to make you see problems from all angles." "I've learned that courage was not the absence of fear, but the triumph over it.  The brave man is not he who does not feel afraid, but he who conquers that fear." "Do not judge me by my successes, judge me by how many times I fell down and got back up again."

Job Descriptions Should All Fit Together Logically And Strategically

Whether you have one or many employees, be sure each has a current and accurate job description . A job description is a written document that should include the: employee's duties employee's responsibilities outcomes needed from that position. It should also include the required qualifications and reporting relationship. If your employee has a poorly written job description, or one that is out-of-date, it will lead to confusion and misunderstandings. Once you have a job description for each employee, you'll be able to ensure the descriptions all fit together logically and leave no holes in the duties that need to be assigned. Check your job descriptions at least yearly to be sure they reflect the employee's proper title and current duties. Very often employees get new job titles or are assigned new tasks mid-year, and those don't get reflected in their job descriptions. Don't let that happen. Finally, if you don't have access to a Human ...

Thanks HCI For Naming This Blog In Your Best Blogs - Talent 2011

A big thanks to Human Capital Institute (HCI) for including my blog on management and leadership in its list of the Best Blogs - Talent 2011. HCI is a global association for talent management and new economy leadership, and a clearinghouse for best practices and new ideas. Its network of expert practitioners, Fortune 1000 and Global 2000 corporations, government agencies, global consultants and business schools contribute a stream of constantly-evolving information, the best of which is organized, analyzed and shared with members through HCI communities, research, education and events.

Three Quick Tips For How Best To Explain Change

When you communicate change to your team, explain the logical and the rational reasons for the change: 1. Explain how the change will make employees feel before, during and after the implementation. 2. Explain the tactical plan and goals . 3. Answer questions from your team.

Six Leadership Actions To Leverage Employees' Differences To Strengthen Teams

The new book, All The Difference: Six Leadership Actions To Bridge Perspectives, Strengthen Teams, and Create Value , teaches how leaders can turn their team's individual differences into deeper trust, greater creativity, and winning results.   “The greatest risk of unmanaged difference isn’t conflict: it lies in the ideas, insights, and opportunities that may never surface,” explain the book’s authors, Susan MacKenty Brady , Stuart D. Kliman , and Lt. Gen. (Ret.) Leslie C. Smith .   They suggest that you look around your team to fully see people with different communication styles, perspectives, cultural norms, and capabilities. These differences are expressed in all kinds of ways, such as casual gestures in a meeting, a colleague's opinion on a current event, or an intense work style.   Often, those differences can lead to friction, even conflict. You may try to manage around them. But, for you and your organization to fully leverage the strengths of your team’s diffe...

Seven Ways To Stay Motivated

To learn how to stay motivated, read High-Profit Prospecting , by Mark Hunter . It's a powerful read that includes counter intuitive advice and cutting-edge best practices for sales prospecting in today's business world. Today, I share one of my favorite sections of the book where Hunter describes his seven things motivated people do to stay motivated : Motivated people ignore voices in their lives . These might be people in the office and friends who have bad attitudes. They're out there, and if you're not careful, they'll control you, too. Motivated people associate with highly motivated people . Just as there are negative people in the world, there are also positive people. Your job is to make sure you spend as much time with the positive people as possible.  Motivated people simply look for the positive in things . Positive people count it an honor to live each day, learn from others, and impact positively those they meet. Positive people take great satisfaction...

Your 2026 New Year's Resolutions Check-in

  Yikes. It's nearly August. Hopefully, you've mastered or are achieving good progress with your New Year's resolution(s) for 2026.  If you need another resolution to tackle this year or haven't yet selected one, now is a good time to review this list below.  New Year's Resolutions for leaders : Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance Constantly challenge your team to do better Celebrate your employees' successes, not your own Err on the side of taking action Communicate clearly and often Be visible Eliminate the cause of a mistake View every problem as an opportunity to grow Summarize group consensus after each decision point during a meeting Pr...

Daily Intentions For Leaders

Everyone can benefit from the book, Dear Friend , which features bite-sized, daily notes for contemplation, inspiration, connection, and clarity. Busy and stressed business leaders can particularly benefit from the 365 profound, heartfelt reflections from author Michelle Maros , founder of Peaceful Mind Peaceful Life and cohost of the podcast, Life Happens with Barb and Michelle .   Dear Friend invites readers to go deep and use the notes as a daily practice that compounds over time, nurturing strength, resilience, and clarity.   In just a few minutes each day, this book will offer you a daily reprieve when you feel burned out, beaten down, or overwhelmed by the strains and stresses of modern life.   The heart of Dear Friend began in the quiet mornings Michelle shared with her mom, Barb. Every day, they would sit together, reading affirmations or passages from Barb’s beloved books. These small rituals—simple but powerful—set the tone for each day, grounding them in g...