Skip to main content

The Fresh, New Approach For How Governmental Leaders Achieve Unparalleled Success

 

The new book, Bridgebuilders, should be on the reading list of every public official, CEO, and civic leader.

That is because throughout the book, authors William D. Eggers and Donald F. Kettl share compelling and instructive stories about some of today’s most successful bridgebuilders—federal state, and local government leaders who transcend boundaries and partner across sectors, to achieve success and meet their goals. 

“Bridgebuilding is the fresh, new approach that strengthens institutions, and government agencies by breaking free from organizational boxes and rigid, top-down leadership,” explains Eggers and Kettl. “Furthermore, the outdated model that worked well at one time—identifying a problem and creating a program designed to solve it—is giving way to new, muti-sector approaches to create public value.” 

The authors stress that leaders need to manage horizontally, making connections with other departments, as well as with stakeholders outside government to create networks that can frame solutions. 

Each book chapter examines one of the ten core principles of bridgebuilding, and each chapter features practical tips and dynamic case studies of how effective leaders have put each of the ten bridgebuilding principles to work. Among those ten core principles are: 

  • Reframe accountability.
  • Knock down barriers.
  • Make data the language. 

You will discover more than one hundred specific strategies and tips, proven by some of the world’s best managers that Eggers and Kettl share in their book. 

Some of the book’s key takeaways for me are these eleven best practices for any type of leader – government and non-government: 

  1. Avoid the temptation to create a new agency for every new problem and program.
  2. Make boundaries flexible.
  3. Forge unity form diversity.
  4. Create a culture of knowledge sharing.
  5. Involve people closest to the problem.
  6. Let partners play to their strengths.
  7. Be human and sincere in communication.
  8. Understand that trust and accountability are interlinked.
  9. Make conversations transparent.
  10. Build capabilities around skills rather than authority.
  11. Break down internal silos.

And if you are new in your governmental role, be sure to spend extra time reading Appendix A, the 100-day action plan for bridgebuilding in your new government job

William D. Eggers

 

 Donald F. Kettl

Today, the authors share these additional insights with us: 

Who are bridgebuilders and what do they do? 

Eggers & Kettl: Bridgebuilders are the leaders who have discovered that solving big problems requires linking together the organizations who have what it takes to solve problems. No one organization can go it alone on most modern issues. But collaboration among different organizations—even among different sectors—is the key for attacking complex issues. Bridgebuilders act as orchestra conductors to bring all the players together to play the notes that are needed. 

What are the three elements of innovation? 

Eggers & Kettl: Innovation takes funding, regulating, and doing. It takes money and basic ground rules to drive the system toward doing it. But, most of all, innovation requires creative thinking to catalyze networks of action that focus on producing the outcomes we want. 

What are a few lessons from the book that are particularly applicable to non-governmental leaders? 

Eggers & Kettl: Making policy work isn’t a spectator sport. More and more of government parties require collaboration with non-governmental leaders. In fact, as we show in the book, in cases like efforts to reduce homelessness, non-governmental leaders often play a big role in creating public value. It’s weaving all the pieces together that defines the best approaches to true policy innovation and effectiveness. 

Finally, Eggers and Kettl say that “our book is, in part, an argument for a new approach to delivering public value to people. But it’s also an outline that can be used to teach students and executives alike to become bridgebuilders.” 

Thank you to the book’s publisher for sending me an advance copy of the book.

Comments

Popular posts from this blog

10 Quotes From The 5 Levels Of Leadership -- John C. Maxwell

Soon I'll post my full review of John C. Maxwell's latest book, The 5 Levels of Leadership .  In the meantime, here are some of my favorites quotes from the book that I believe should become a must-read book by any workplace/organizational leader: Good leadership isn't about advancing yourself.  It's about advancing your team. Leaders become great, not because of their power, but because of their ability to empower others. Leadership is action, not position. When people feel liked, cared for, included, valued, and trusted, they begin to work together with their leader and each other. If you have integrity with people, you develop trust.  The more trust you develop, the stronger the relationship becomes.  In times of difficulty, relationships are a shelter.  In times of opportunity, they are a launching pad. Good leaders must embrace both care and candor. People buy into the leader, then the vision. Bringing out the best in a person is often a catal...

Five Essential Principles For Sustaining Growth Through Innovation

Even though many companies strive for innovation, most struggle to achieve meaningful change. The largest reason for this disconnect? Playing it safe. Leaders and organizations want to implement new ideas, but too often they are held back by the fear of failure, even though setbacks are intrinsic to the innovation process. In the new book, No Fear, No Failure , by Lorraine H. Marchand (with John Hanc), readers will learn how to overcome the status quo that stifles creative thinking and how to create a culture that encourages innovation. Marchand provides a framework for sustained growth built on the “ 5 Cs ”:   Customer First Culture Collaboration Change Chance   She draws on more than 120 interviews with leaders across industries, real-world case studies, and her firsthand experience and shares step-by-step, field-tested strategies, tactics, and tools that practitioners can use to embed creativity within organizational cultures. Marchand is a former Big Tech and Big Pharma ex...

How To Play Bigger And Be A Category King In Business

"The most exciting companies create. They give us new ways of living, thinking, or doing business, many times solving a problem we didn't know we had -- or a problem we didn't pay attention to because we never thought there was another way," explain the four authors of the dynamic new book,  Play Bigger . They add that, "the most exciting companies sell us different. They introduce the world to a new category of product or service." And, they become  category kings . Examples of category kings are Amazon, Salesforce, Uber and IKEA. Play Bigger  is all about the strategy that builds category kings. And, to be a category king you need to be good at  category design : Category design is the discipline of creating and developing a new market category, and conditioning the market so it will demand your solution and crown your company as its king. Category design is the opposite of "build it and they will come." Key traits of category design...

Nelson Mandela Leadership Quotes

Here are my favorite  Nelson Mandela  leadership quotes: "Lead from the back--and let others believe they are in front." "The greatest glory in living lies not in never failing, but in rising every time we fall." "It always seems impossible until it's done." "I like friends who have independent minds because they tend to make you see problems from all angles." "I've learned that courage was not the absence of fear, but the triumph over it.  The brave man is not he who does not feel afraid, but he who conquers that fear." "Do not judge me by my successes, judge me by how many times I fell down and got back up again."

How To Harness Employee Experience Design To Attract And Retain The Best Talent

  Employee Experience Design (EXD) is designing with people and not for them. It’s a proven method for engaging and collaborating with your employees to help solve your most difficult workplace challenges.   You’ll learn all about EXD in the new book, Employee Experience Desing: How To Co-Create Work Where People And Organizations Thrive , by Dean E. Carter , Samantha Gadd, and Mark Levy .   “Many organizations are drowning in policies and initiatives. EXD is a way to reduce that burden while delivering better results both for employees and for the bottom line,” explain the authors.   The book includes inspiring stories from brands like Airbnb and Patagonia, among many others, including those in retail, healthcare, hospitality, apparel, and biotech. It describes the power that’s unleashed when organizations design with and not for their employees.   The first part of the book covers The Why of why EXD is so important and addresses legitimate – and tough –...

Advisory Leadership

Flashback to three years ago...because this book is so, so good! After reading nearly 30 new books about leadership this year, my pick for  2015's best new leadership book  is,  Advisory Leadership , by  Greg Friedman , Although the book is authored by an award-winning financial advisor and primarily written for professionals in the financial services industry, this book is a must read for any leader who wants to create a nurturing  heart culture  that hinges on the human-centric values the next generation of employees hold in high regard. And, what exactly is  heart culture ? Friedman says, "At its core, heart culture symbolizes how a company values more than just an employee's output. It's not about the work, but rather, the  people  who do the work." He further explains that leaders can no longer afford to ignore the shift toward a people-first culture and its direct influence on a healthy, effective work envir...

Important Questions To Ask Your New Hires

  In  Paul Falcone ’s book,  75 Ways For Managers To Hire, Develop And Keep Great Employees , he recommends asking new employees the following questions 30, 60 and 90 days after they were hired:   30-Day One-on-One Follow-Up Questions Why do you think we selected you as an employee? What do you like about the job and the organization so far? What’s been going well? What are the highlights of your experiences so far? Why? Tell me what you don’t understand about your job and about our organization now that you’ve had a month to roll up your sleeves and get your hands dirty. Have you faced any unforeseen surprises since joining us that you weren’t expecting?   60-Day One-on-One Follow-Up Questions Do you have enough, too much or too little time to do your work? Do you have access to the appropriate tools and resources? Do you feel you have been sufficiently trained in all aspects of your job to perform at a high level? How do you see your job relating to the organi...

6 Ways To Seek Feedback To Improve Your Performance In The Workplace

Getting feedback is an important way to improve performance at work. But sometimes, it can be hard to seek out, and even harder to hear.  “Feedback is all around you. Your job is to find it, both through asking directly and observing it,” says David L. Van Rooy, author of the new book,  Trajectory: 7 Career Strategies to Take You From Where You Are to Where You Want to Be . As today's guest post, Van Rooy offers these  six tips for how to get the feedback you need to improve performance at work . Guest Post By David L. Van Rooy 1.       Don’t forget to as k :  One of the biggest mistakes people make is assuming things are going perfectly (until they make a catastrophic mistake). By not asking, you’re missing out on opportunities for deep feedback: the difficult, critical feedback that gives you constructive ways to improve. 2.       Make sure you listen :  Remember, getting fee...

29 People Who Taught Us Life Lessons In Courage, Integrity And Leadership

  The 29 profiles you will read in Robert L. Dilenschneider’s new book, Character , are about people who are exceptional exemplars of character. They’re inspirational because they used their abilities at their highest levels to work for causes they believed in. Because of character, they influenced the world for good.   The dictionary defines “character” as the mental and moral qualities distinctive to an individual, the distinctive nature of something, the quality of being individual in an interesting or unusual way, strength and originality in a person’s nature, and a person’s good reputation.   “But beyond these definitions, we know that character is manifested in leadership, innovation, resilience, change, courage, loyalty, breaking barriers, and more,” explains Robert (Bob), “Character drives the best traits in our society, such as honesty, integrity, leadership, and transparency, and it drives others to exhibit those qualities.”   Profiled in the book ar...

How To Get Along With Anyone

T he new book, How To Get Along With Anyone , by John Eliot and Jim Guinn , is the playbook for predicting and preventing conflict at work and at home.  As you read the book, you will discover how to defuse any heated conflict by learning which of the five conflict styles you are and how to resolve even the most sensitive dispute with this must-read guide.  Through decades of building and facilitating team chemistry for Fortune 500 companies, professional sports franchises, schools and government agencies, nonprofit organizations, and families, Eliot and Guinn have discovered people respond to conflict in one of these five ways:  Avoider : Uninterested in minor details; excels in solitary work with a knack for concentration.  Competitor : Always pushing the envelope; never rests on laurel and takes risks for achievement.  Analyzer : Evidence-based and methodical; patiently gathers information before acting.  Collaborator : A deeply caring individual,...