Skip to main content

The Fresh, New Approach For How Governmental Leaders Achieve Unparalleled Success

 

The new book, Bridgebuilders, should be on the reading list of every public official, CEO, and civic leader.

That is because throughout the book, authors William D. Eggers and Donald F. Kettl share compelling and instructive stories about some of today’s most successful bridgebuilders—federal state, and local government leaders who transcend boundaries and partner across sectors, to achieve success and meet their goals. 

“Bridgebuilding is the fresh, new approach that strengthens institutions, and government agencies by breaking free from organizational boxes and rigid, top-down leadership,” explains Eggers and Kettl. “Furthermore, the outdated model that worked well at one time—identifying a problem and creating a program designed to solve it—is giving way to new, muti-sector approaches to create public value.” 

The authors stress that leaders need to manage horizontally, making connections with other departments, as well as with stakeholders outside government to create networks that can frame solutions. 

Each book chapter examines one of the ten core principles of bridgebuilding, and each chapter features practical tips and dynamic case studies of how effective leaders have put each of the ten bridgebuilding principles to work. Among those ten core principles are: 

  • Reframe accountability.
  • Knock down barriers.
  • Make data the language. 

You will discover more than one hundred specific strategies and tips, proven by some of the world’s best managers that Eggers and Kettl share in their book. 

Some of the book’s key takeaways for me are these eleven best practices for any type of leader – government and non-government: 

  1. Avoid the temptation to create a new agency for every new problem and program.
  2. Make boundaries flexible.
  3. Forge unity form diversity.
  4. Create a culture of knowledge sharing.
  5. Involve people closest to the problem.
  6. Let partners play to their strengths.
  7. Be human and sincere in communication.
  8. Understand that trust and accountability are interlinked.
  9. Make conversations transparent.
  10. Build capabilities around skills rather than authority.
  11. Break down internal silos.

And if you are new in your governmental role, be sure to spend extra time reading Appendix A, the 100-day action plan for bridgebuilding in your new government job

William D. Eggers

 

 Donald F. Kettl

Today, the authors share these additional insights with us: 

Who are bridgebuilders and what do they do? 

Eggers & Kettl: Bridgebuilders are the leaders who have discovered that solving big problems requires linking together the organizations who have what it takes to solve problems. No one organization can go it alone on most modern issues. But collaboration among different organizations—even among different sectors—is the key for attacking complex issues. Bridgebuilders act as orchestra conductors to bring all the players together to play the notes that are needed. 

What are the three elements of innovation? 

Eggers & Kettl: Innovation takes funding, regulating, and doing. It takes money and basic ground rules to drive the system toward doing it. But, most of all, innovation requires creative thinking to catalyze networks of action that focus on producing the outcomes we want. 

What are a few lessons from the book that are particularly applicable to non-governmental leaders? 

Eggers & Kettl: Making policy work isn’t a spectator sport. More and more of government parties require collaboration with non-governmental leaders. In fact, as we show in the book, in cases like efforts to reduce homelessness, non-governmental leaders often play a big role in creating public value. It’s weaving all the pieces together that defines the best approaches to true policy innovation and effectiveness. 

Finally, Eggers and Kettl say that “our book is, in part, an argument for a new approach to delivering public value to people. But it’s also an outline that can be used to teach students and executives alike to become bridgebuilders.” 

Thank you to the book’s publisher for sending me an advance copy of the book.

Comments

Popular posts from this blog

10 Quotes From The 5 Levels Of Leadership -- John C. Maxwell

Soon I'll post my full review of John C. Maxwell's latest book, The 5 Levels of Leadership .  In the meantime, here are some of my favorites quotes from the book that I believe should become a must-read book by any workplace/organizational leader: Good leadership isn't about advancing yourself.  It's about advancing your team. Leaders become great, not because of their power, but because of their ability to empower others. Leadership is action, not position. When people feel liked, cared for, included, valued, and trusted, they begin to work together with their leader and each other. If you have integrity with people, you develop trust.  The more trust you develop, the stronger the relationship becomes.  In times of difficulty, relationships are a shelter.  In times of opportunity, they are a launching pad. Good leaders must embrace both care and candor. People buy into the leader, then the vision. Bringing out the best in a person is often a catal...

How to Be a Leader – 9 Principles from Dale Carnegie

Today, I welcome thought-leader Nathan Magnuson as guest blogger... Nathan writes : This is it, your first day in a formal leadership role.   You’ve worked hard as an individual contributor at one or possibly several organizations.   Now management has finally seen fit to promote you into a position as one of their own: a supervisor.   You don’t care if your new team is only one person or ten, you’re just excited that now – finally – you will be in charge! Unfortunately the euphoria is short-lived.   Almost immediately, you are not only overwhelmed with the responsibilities of a team, but you quickly find that your team members are not as experienced or adroit as you.   Some aren’t even as committed.   You find yourself having to repeat yourself, send their work back for corrections, and staying late to fill the gap.   If something doesn’t change soon, you might just run yourself into the ground.   How did something that looked so easy ...

How Ambitious Managers Make The Jump To Leadership

Here’s another must-read book to add to your list as you transition from manager to leader. It’s  The Leap to Leader , by  Adam Bryant . As the creator of the iconic “Corner Office” column in the  New York Times , Bryant has spoken with more than a thousand leaders over the years about the challenges and nuances of leadership. Many of his discussions are included in his interview series on LinkedIn.  “The goal of this book is to provide an intensely practical guide to making that transition by sharing insights, stories, and approaches from hundreds of leaders to build the skills you will need to make the leap to leader,” explains Bryant.   He adds that the book is useful to everyone who is interested in leadership, regardless of where they are in their career.   The book covers:   The central paradox of leaders: selfless vs. self-centered. How to perfect the do-to-say ratio. Ways to navigate office politics. Tactics to making better decisions. The cruc...

Leaders: What Will Matter

I heard the What Will Matter poem yesterday by Michael Josephson and believe it should be read by every leader who wants to unselfishly serve and to lead with character. I've highlighted in bold my favorite parts of the poem: Ready or not, some day it will all come to an end. There will be no more sunrises, no minutes, hours or days. All the things you collected, whether treasured or forgotten, will pass to someone else. Your wealth, fame and temporal power will shrivel to irrelevance. It will not matter what you owned or what you were owed. Your grudges, resentments, frustrations and jealousies will finally disappear. So too, your hopes, ambitions, plans and to-do lists will expire. The wins and losses that once seemed so important will fade away. It won't matter where you came from or what side of the tracks you lived on at the end. It won't matter whether you were beautiful or brilliant. Even your gender and skin color will be irrelevant. So what will...

70 New Year's Resolutions For Leaders

  With 2026 fast approaching, it's a good time to identify your New Year's Resolutions for next year. To get you started, how about selecting one or more of the following 70 New Year's resolutions for leaders? Perhaps write down five to ten and then between now and January 1, think about which couple you want to work on during 2026. Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance Constantly challenge your team to do better Celebrate your employees' successes, not your own Err on the side of taking action Communicate clearly and often Be visible Eliminate the cause of a mistake View every problem as an opportunity to grow Summarize group consensus after each deci...

Leadership Lessons From A Serial Entrepreneur

Brad Jacobs’ new book provides you a treasure trove of leadership lessons from a man with more than four decades of CEO and serial entrepreneur experience. So, even if you don’t envision yourself wanting to earn a billion dollars, don’t pass up reading Jacob’s, How To Make A Few Billion Dollars .   In the book, Jacobs defines the mindset that drives his remarkable success in corporate America  –  and distills a lifetime of business brilliance into a tactical road map. And he shares his techniques for:   Turning a healthy fear of failure to your advantage. Building an outrageously talented team. Catalyzing electric meetings. Transforming a company into a superorganism that beats the competition.   “This book is about what I’ve learned from my blunders, and how you can replicate our successes,” says Jacobs. He shares his candid account of the highs and lows of entrepreneurship.  Jacobs has founded seven billion-dollar or multibillion-dollar businesse...

How To Harness The Power Of Experiential Intelligence

“Experiential Intelligence provides a new lens from which to view what makes you, you—and what makes your team and organization unique,” says  Soren Kaplan , author of the book,  Experiential Intelligence . Kaplan explains that over 100 years ago, we established IQ (Intelligence Quotient) to predict success. Then we explored Emotional Intelligence (EQ), the theory of multiple intelligences, and mindsets that broaden the definition of smarts.   “Today,  Experiential Intelligence  ( XQ ) expands our understanding of what's needed to thrive in a disruptive world. While you can't change the past, your unique experiences and stories contain hidden strengths and untapped potential for the future,” explains Kaplan.   Experiential Intelligence is the combination of mindsets, abilities, and know-how  gained from your unique life experiences that empowers you to achieve your goals. It allows you to get in touch with the accumulated wisdom and talents you have ga...

How To Uncover Your Blindspots To Become A More Effective Leader

What you don't see about yourself can hold you back as a leader. That's typical for many leaders. What we don't see is what we  can't  see: we have  blindspots . Your blindspots prevent you from achieving your greatest success.  “It turns out that we're often not great judges of ourselves, even when we think we are. Sometimes we're simply unaware of a behavior or trait that's causing problems,” explains  Martin Dubin , author of the book,  Blindspotting: How To See What’s Holding You Back As A Leader . “Bottom line: until we uncover these blindspots, we can't move forward. The good news is that you can learn to do your own  blindspotting .”   “Most of us understand the idea of blindspots in a general sense—areas we can’t see, to take the term most literally, or places we have gaps that we may not even realize, to be a little more abstract,” says Dubin.  “But in the context of this book, I’m defining blindspots quite specifically: They are the...

7 Honest-Feedback-Extracting-Questions To Ask When Hiring

Awhile ago, the  Harvard Business Review  published some great questions that  Gilt Groupe  CEO Kevin Ryan asks when he is checking references. Ryan serves on the board of Yale Corporation, Human Rights Watch, and  INSEAD , and is a member of the Council on Foreign Relations.  He holds a B.A. from Yale University and a M.B.A from INSEAD. His main seven honest-feedback-extracting-questions  (and follow-ups) are: Would you hire this person again?  If so, why and in what capacity?  If not, why not? How would you describe the candidate's ability to innovate, manage, lead, deal with ambiguity, get things done and influence others? What were some of the best things this person accomplished?  What could he or she have done better? In what type of culture, environment, and role can you see this person excelling?  In what type of role is he or she unlikely to be successful? Would you describe the candidate as a leader, a ...

Best New Leadership Book Of 2025

Each year, after reviewing dozens of books about leadership, management, business and life skills, I select my pick for the best new leadership book of the year. During 2025, I reviewed on this blog 48 books, and I choose  Radical Listening: The Art Of True Connection  as the best new leadership book of 2025. To be an excellent leader you need to be an exceptional listener. Sadly, too many business leaders don't listen well or don't listen to a broad enough range of their employees. This great book will help leaders become better listeners  –  radical listeners. “For leaders, radical listening must start at the top of an organization,” state the authors  Prof. Christian Van Nieuwerburgh (PhD)  and  Dr.   Robert Biswas-Diener .    “Unless there is a clear and sustained commitment to radical listening from leaders, others are less likely to be fully engaged with the idea. This is, of course, easier said than done.”  “Most leaders woul...