Skip to main content

The Fresh, New Approach For How Governmental Leaders Achieve Unparalleled Success

 

The new book, Bridgebuilders, should be on the reading list of every public official, CEO, and civic leader.

That is because throughout the book, authors William D. Eggers and Donald F. Kettl share compelling and instructive stories about some of today’s most successful bridgebuilders—federal state, and local government leaders who transcend boundaries and partner across sectors, to achieve success and meet their goals. 

“Bridgebuilding is the fresh, new approach that strengthens institutions, and government agencies by breaking free from organizational boxes and rigid, top-down leadership,” explains Eggers and Kettl. “Furthermore, the outdated model that worked well at one time—identifying a problem and creating a program designed to solve it—is giving way to new, muti-sector approaches to create public value.” 

The authors stress that leaders need to manage horizontally, making connections with other departments, as well as with stakeholders outside government to create networks that can frame solutions. 

Each book chapter examines one of the ten core principles of bridgebuilding, and each chapter features practical tips and dynamic case studies of how effective leaders have put each of the ten bridgebuilding principles to work. Among those ten core principles are: 

  • Reframe accountability.
  • Knock down barriers.
  • Make data the language. 

You will discover more than one hundred specific strategies and tips, proven by some of the world’s best managers that Eggers and Kettl share in their book. 

Some of the book’s key takeaways for me are these eleven best practices for any type of leader – government and non-government: 

  1. Avoid the temptation to create a new agency for every new problem and program.
  2. Make boundaries flexible.
  3. Forge unity form diversity.
  4. Create a culture of knowledge sharing.
  5. Involve people closest to the problem.
  6. Let partners play to their strengths.
  7. Be human and sincere in communication.
  8. Understand that trust and accountability are interlinked.
  9. Make conversations transparent.
  10. Build capabilities around skills rather than authority.
  11. Break down internal silos.

And if you are new in your governmental role, be sure to spend extra time reading Appendix A, the 100-day action plan for bridgebuilding in your new government job

William D. Eggers

 

 Donald F. Kettl

Today, the authors share these additional insights with us: 

Who are bridgebuilders and what do they do? 

Eggers & Kettl: Bridgebuilders are the leaders who have discovered that solving big problems requires linking together the organizations who have what it takes to solve problems. No one organization can go it alone on most modern issues. But collaboration among different organizations—even among different sectors—is the key for attacking complex issues. Bridgebuilders act as orchestra conductors to bring all the players together to play the notes that are needed. 

What are the three elements of innovation? 

Eggers & Kettl: Innovation takes funding, regulating, and doing. It takes money and basic ground rules to drive the system toward doing it. But, most of all, innovation requires creative thinking to catalyze networks of action that focus on producing the outcomes we want. 

What are a few lessons from the book that are particularly applicable to non-governmental leaders? 

Eggers & Kettl: Making policy work isn’t a spectator sport. More and more of government parties require collaboration with non-governmental leaders. In fact, as we show in the book, in cases like efforts to reduce homelessness, non-governmental leaders often play a big role in creating public value. It’s weaving all the pieces together that defines the best approaches to true policy innovation and effectiveness. 

Finally, Eggers and Kettl say that “our book is, in part, an argument for a new approach to delivering public value to people. But it’s also an outline that can be used to teach students and executives alike to become bridgebuilders.” 

Thank you to the book’s publisher for sending me an advance copy of the book.

Comments

Popular posts from this blog

10 Quotes From The 5 Levels Of Leadership -- John C. Maxwell

Soon I'll post my full review of John C. Maxwell's latest book, The 5 Levels of Leadership .  In the meantime, here are some of my favorites quotes from the book that I believe should become a must-read book by any workplace/organizational leader: Good leadership isn't about advancing yourself.  It's about advancing your team. Leaders become great, not because of their power, but because of their ability to empower others. Leadership is action, not position. When people feel liked, cared for, included, valued, and trusted, they begin to work together with their leader and each other. If you have integrity with people, you develop trust.  The more trust you develop, the stronger the relationship becomes.  In times of difficulty, relationships are a shelter.  In times of opportunity, they are a launching pad. Good leaders must embrace both care and candor. People buy into the leader, then the vision. Bringing out the best in a person is often a catal...

How To Tap Into The Wisdom Of People Around You

“Too often, we don’t find out what’s truly on others’ hearts and minds because we don’t know how to  ask  the right questions in the right ways,” explains  Jeff Wetzler , author of the book,  ASK .   In his timely, must-read book, Wetzler shows you a powerful method called  The Ask Approach™ , based on a simple premise: that tapping into what other people truly think, know, and feel is a game-changing superpower for leaders.  Wetzler explains that the only thing that allows you to understand what’s on another person’s mind better is just asking them.   Following the powerful  The Ask Approach™  method will lead you to  smarter decisions, more creative solutions, and deeper relationships. Also, by asking more questions you’ll help break down barriers, resolve challenges, encourage collaboration, and imagine new ways of doing things.   The five practical steps of the research-based, pressure-tested  The Ask Approach™  m...

My Favorite Leadership Quotes From The 5 Levels Of Leadership Book

Here are some of my favorites quotes from   John C. Maxwell 's book,  The 5 Levels of Leadership  that I believe should become a   must-read book   by any workplace/organizational leader: Good leadership isn't about advancing yourself. It's about advancing your team. Leaders become great, not because of their power, but because of their ability to empower others. Leadership is action, not position. When people feel liked, cared for, included, valued, and trusted, they begin to work together with their leader and each other. If you have integrity with people, you develop trust. The more trust you develop, the stronger the relationship becomes. In times of difficulty, relationships are a shelter.  In times of opportunity, they are a launching pad. Good leaders must embrace both care and candor. People buy into the leader, then the vision. Bringing out the best in a person is often a catalyst for bringing out the best in the team. Progress comes only from taki...

7 Honest-Feedback-Extracting-Questions To Ask When Hiring

Awhile ago, the  Harvard Business Review  published some great questions that  Gilt Groupe  CEO Kevin Ryan asks when he is checking references. Ryan serves on the board of Yale Corporation, Human Rights Watch, and  INSEAD , and is a member of the Council on Foreign Relations.  He holds a B.A. from Yale University and a M.B.A from INSEAD. His main seven honest-feedback-extracting-questions  (and follow-ups) are: Would you hire this person again?  If so, why and in what capacity?  If not, why not? How would you describe the candidate's ability to innovate, manage, lead, deal with ambiguity, get things done and influence others? What were some of the best things this person accomplished?  What could he or she have done better? In what type of culture, environment, and role can you see this person excelling?  In what type of role is he or she unlikely to be successful? Would you describe the candidate as a leader, a ...

Discover Your True North And Internal Compass

In his book,  True North , Bill George shows you how to discover your true north - your internal compass that guides you successfully through life. "Only when you discover your true north can you unlock your full potential as a leader and human being," explains George. In the book, published a couple weeks ago, George shares with you how to: Cultivate self-awareness Define your values Find the "sweet spots": of your motivated capabilities Build your support team and lead an integrated life Make the journey from "I' to "We" as an empowering leader Become a global leader Bill George George shares  profiles and stories from more than 100 leaders  who in their own words explain how they discovered their true north.  He also explains the characteristics differences needed to be a leader in the Twenty-First Century versus the Twentieth-Century. Today's leaders, he says need to be: Purpose-drive versus charismatic Globally focused versus U. S.-centri...

The 12 Ways Marriott Practices Good Leadership And Customer Service

The next time you stay at a Marriott hotel look in the nightstand drawer for Marriott's booklet that highlights its milestones and tells the Marriott story. In the booklet, you'll find the following 12 ways that Marriott practices good leadership AND customer service : Continually challenge your team to do better. Take good care of your employees, and they'll take good care of your customers, and the customers will come back. Celebrate your people's success, not your own. Know what you're good at and mine those competencies for all you're worth. Do it and do it now. Err on the side of taking action. Communicate. Listen to your customers, associates and competitors. See and be seen. Get out of your office, walk around, make yourself visible and accessible. Success is in the details. It's more important to hire people with the right qualities than with specific experience. Customer needs may vary, but their bias for quality never does. Elimin...

How To Provide Caring Criticism

Negative feedback is part of growing as a leader -- both delivering that feedback and sometimes receiving that type of feedback. Keith Ferrazzi , CEO of Ferazzi Greenlight , a research-based consulting and training company, suggests practicing " caring criticism ," as he explained it in the Harvard Business Review . "Negative feedback can hurt, but usually it's a gift aimed at helping the recipient improve performance or avoid mistakes.  We should deliver and receive it that way," says Ferrazzi. "Use phrases like 'I might suggest' and 'Think about this'" when giving feedback. And, then Kerrazzi suggests when receiving candid feedback, that you thank the person who offered it and make clear the points on which you agree.  He's found that if you think of the person giving you honest feedback as generous, rather than critical , you become less defensive and more open to changing your behavior.

How To Maximize Your Chances Of Landing The CEO Role

In the new book, CEO Ready , authors Mark Thompson and Byron Loflin reveal what you need to do to maximize your chances of being the one who secures the top spot. Specifically, they detail the seven key stakeholders  who weigh in on whether to choose you as CEO.   “Collectively, we have coached more than 200 executives who have been selected by their board members to become CEOs,” share the authors. “We can help you prepare to be a great CEO either in your current organization or elsewhere. We will share tools you can use to get objective feedback from all stakeholders, so you have complete visibility into what you’re up against.”   As you seek the CEO role, the authors explain that leadership selection isn't the methodical, objective process that one often imagines. They add that decisions aren't made by robotic executives ticking boxes for attributes such as strategic fit, core competencies, or cultural alignment. Instead, the process is deeply personal, emotional, a...

How to Be a Leader – 9 Principles from Dale Carnegie

Today, I welcome thought-leader Nathan Magnuson as guest blogger... Nathan writes : This is it, your first day in a formal leadership role.   You’ve worked hard as an individual contributor at one or possibly several organizations.   Now management has finally seen fit to promote you into a position as one of their own: a supervisor.   You don’t care if your new team is only one person or ten, you’re just excited that now – finally – you will be in charge! Unfortunately the euphoria is short-lived.   Almost immediately, you are not only overwhelmed with the responsibilities of a team, but you quickly find that your team members are not as experienced or adroit as you.   Some aren’t even as committed.   You find yourself having to repeat yourself, send their work back for corrections, and staying late to fill the gap.   If something doesn’t change soon, you might just run yourself into the ground.   How did something that looked so easy ...

The Ordinary Skills Of Exceptional Leaders

New York Times - bestselling author, chartered psychologist and Professor of Leadership at the University of Exeter Business School, John Amaechi , has released It’s Not Magic: The Ordinary Skills Of Exceptional Leaders .   It’s an important read for particularly managers, executives, board members, and other business leaders, and anyone else expected to motivate and inspire others to achieve great things.   The book walks you through the seemingly obvious but difficult-to-nail mindsets and intentions you’ll need to adopt to influence and motivate others. You’ll learn strategies and techniques you can apply immediately, including:   Easy-to-follow explanations of the straightforward behaviors you can model to improve your ability to lead others. Habits you can adopt immediately to motivate others in any setting, from the boardroom to the classroom or the battlefield. Data-driven insights into the tiny, little things that great leaders do every day and how to incorporate t...