There are eight specific actions business leaders can take to show that they value their employees, according to Andrew Leigh, author of the book, Ethical Leadership -- Creating and Sustaining an Ethical Business Culture.
Those eight behaviors are:
- Attention -- Pay attention to what people say to show your interest.
- Listen -- Make time to hear what colleagues, peers and employees have to say to show you care.
- Positive Language -- Find words and phrases to show employees they're needed. Examples are, "We couldn't have accomplished this without you," "That was really useful."
- Document -- Put praise in writing to increase its impact. Make clear where the credit belongs.
- Micro Sessions -- Create two-way communication sessions.
- Visits -- Schedule visits to teams and work areas.
- Stories -- Share stories that highlight unusual contributions and provide your personal response to them.
- Invite -- Ask people to contact you directly with their issues and concerns -- not to bypass the normal channels, but in addition to those channels. Then, set up systems to respond quickly and positively when people show the courage to contact you direct.
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