The Future World Of Work - 12 Tips From Communication Expert David Grossman

Question: While we surely will find ourselves challenged by COVID-19 in the foreseeable future, what is the most important thing a leader can do as they lead their business/organization?

“The most important thing a leader can do during periods of significant change and times of uncertainty, like we’re experiencing now during the pandemic, is to listen to his or her people.

A great deal has changed in employees’ work lives in a short time, so it’s more important than ever to have a pulse on how their views on the ideal work environment may be evolving.

Do research with employees to understand their desires and concerns about the future of work, where they would work best, and why. We’re learning more about how employee wants are very diverse. Adapting to those differences will strengthen the capabilities of a team and organization.

For every employee, consider what enhancements are needed for safety, productivity and wellbeing.”

David Grossman, Founder & CEO, The Grossman Group. For more advice on how to lead your organization through the pandemic, see Grossman’s new (free) ebook, 12 Tips for Employers to Navigate the Future World of Work.

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