Skip to main content

How To Be An Inspirational Leader

Today, I bring back one of my most-read blog posts from a few years ago:

At the end of each year, I select my choice for the best new leadership book for that year, and then highlight that book on my blog.

Well, we're only five months into 2017 and there is a new leadership book so good that I can't wait until year-end to share it with you. And, it's likely to be among the select few options for best new leadership book of 2017. The book is called, The Inspiration Code, by Kristi Hedges.


Perhaps now more than any other time, the need for inspirational leadership is critical in the workplace. Filled with profound insights and compelling data, and based on a commissioned survey on who and what inspires people, Hedges uncovers a set of consistent, learnable behaviors that dramatically enhance leadership success. And, shows you how to inspire those you lead. And, how to energize people every day.

Kristi Hedges

But, first, what exactly is inspiration? Hedges explains that psychology professors Todd Thrash and Andrew Elliot have determined that inspiration is:
  1. Transcendence: We can see beyond our ordinary preoccupations or limitations to discover new or better possibilities.
  2. Motivation: We feel energized, or even compelled, to bring an idea into action or carry it forward.
  3. Evocation:We are receptive to an influence beyond ourselves that creates the inspiration within us.
And, to be an inspiring leader, Hedges explains that you must:
  • Be Present. Focus on the person in front of you. Keep an open mind and let conversations flow.
  • Be Personal. Be authentic and real, and listen generously. Notice what is true about others and help them find their potential.
  • Be Passionate. Infuse energy. Blend logic and emotion, and show conviction through your presence.
  • Be Purposeful. Be intentional. Serve as a role model and engage in courageous discussions about purpose.
As you read the book, you'll learn how to be a more inspirational leader for all kinds of business situations, such as:
  • Leading change
  • Managing people
  • Selling an idea
  • Communicating a vision
  • Recruiting and retaining employees
  • Growing talent and getting teams to stretch
  • Presenting ideas in public speaking settings

Some of my favorite takeaways from the book are:
  • Recognizing another person's potential--sincerely, specifically, and altruistically--is one of the most powerful and inspiring conversations we can have.
  • Leaders, through their positions of authority, have tremendous power to influence how others view themselves.
  • Communicating potential helps people access their strengths.
  • When we highlight potential, we boost confidence.
  • Identifying and vocalizing another person's potential is life-changing for that person.
  • Technology is killing inspiration. Distraction and distance are enemies of inspiration. One study cited by Hedges found that just the appearance of a phone on the table during a conversation--even while silenced-- reduces empathy. If we want to be inspiring, we need to get away from distractions, electronic or otherwise, and show up fully.
  • We're not inspired as much when someone talks at us, as we are when someone listens to us.
Looking for language to use to communicate potential in others? Hedges recommends you use this language:
  • "I see_____in you."
  • "You're always good at_____."
  • "I'm proud of you for_____."
  • "I've seen how you've grown/progressed."
  • "Let me share what I see is possible for you."
  • "What would you do if anything were possible?"

With chapter headings, such as The Quiet Influence of ListeningYour Energy is Contagious and Moving Hearts Before Minds, you'll find The Inspiration Code not only timely and educational, but truly uplifting.

Hedges writes about leadership for Forbes.com and is regularly featured in publications like The Wall Street JournalThe Financial Times, and Entrepreneur.

Comments

Popular posts from this blog

The 12 Ways Marriott Practices Good Leadership And Customer Service

The next time you stay at a Marriott hotel look in the nightstand drawer for Marriott's booklet that highlights its milestones and tells the Marriott story. In the booklet, you'll find the following 12 ways that Marriott practices good leadership AND customer service : Continually challenge your team to do better. Take good care of your employees, and they'll take good care of your customers, and the customers will come back. Celebrate your people's success, not your own. Know what you're good at and mine those competencies for all you're worth. Do it and do it now. Err on the side of taking action. Communicate. Listen to your customers, associates and competitors. See and be seen. Get out of your office, walk around, make yourself visible and accessible. Success is in the details. It's more important to hire people with the right qualities than with specific experience. Customer needs may vary, but their bias for quality never does. Elimin...

Don't Delay Tough Conversations With Your Employees

If you have an employee who needs to improve his/her performance don't delay the tough conversation with them. If you don't address the issue right now, the employee has little chance to improve, and you'll only get more frustrated. Most employees want to do a good job. Sometimes they  just  don't know they aren't performing up to the required standards. Waiting until the employee's annual performance appraisal to have the tough conversation is unhealthy for you and the employee. So, address the issue now. Sit down with your employee in a private setting. Look them in the eye. First, tell them what they do well. Thank them for that good work. Then, tell them where they need to improve. Be clear. Be precise. Ask them if they understand and ask them if they need any help from you on how to do a better job. Explain to them that your taking the time to have the tough conversation means you care about them. You want them to do better. You believe they can do better. ...

Why Your Middle Managers Are So Important

The book,  Power To The Middle , shows how  managers  are the crucial link between a company’s ground floor and top brass. “Too often company leaders view middle managers in a negative light as expendable employees who can slow down productivity and overall strategy,” explain the book’s authors and McKinsey partners  Bill Schaninger ,  Bryan Hancock , and  Emily Field .  “However, new KcKinsey research reveals that this outdated perspective needs to change and that well-developed managers  are  the strategy that companies must prioritize to succeed today,” they add.  Most importantly, by the end of their book, the authors sum up their insights and provide a  playbook  that will help senior leaders let go of the command-and-control mindset that has hobbled their managers for so long.  The authors define middle managers as the people who are at least once removed from the front line and at least a layer below the senior lead...

10 Quotes From The 5 Levels Of Leadership -- John C. Maxwell

Soon I'll post my full review of John C. Maxwell's latest book, The 5 Levels of Leadership .  In the meantime, here are some of my favorites quotes from the book that I believe should become a must-read book by any workplace/organizational leader: Good leadership isn't about advancing yourself.  It's about advancing your team. Leaders become great, not because of their power, but because of their ability to empower others. Leadership is action, not position. When people feel liked, cared for, included, valued, and trusted, they begin to work together with their leader and each other. If you have integrity with people, you develop trust.  The more trust you develop, the stronger the relationship becomes.  In times of difficulty, relationships are a shelter.  In times of opportunity, they are a launching pad. Good leaders must embrace both care and candor. People buy into the leader, then the vision. Bringing out the best in a person is often a catal...

Frustration In The Workplace Is A Silent Killer

" Frustration in the workplace is a silent killer," claim authors Mark Royal and Tom Agnew in their terrific book, The Enemy of Engagement . Further, "in an organizational context, frustration is not as simple as failing to get something you want.  Rather, it involves the inability to succeed in your role due to organizational barriers or the inability to bring the bulk of your individual talents, skills, and abilities to your job." Royal and Agnew further explain that a staggering number of highly motivated, engaged, and loyal employees quit trying--or quit, period---because they feel frustrated . And what's causing all that frustration?  It's lack of enablement .  According to Royal and Agnew, as employees grow in experience in their roles, they begin to focus less on learning the ropes and more on achieving desired results.  In the process, they are increasingly confronted with enablement constraints that limit their ability to get their ...

Important Questions To Ask Your New Hires

  In  Paul Falcone ’s book,  75 Ways For Managers To Hire, Develop And Keep Great Employees , he recommends asking new employees the following questions 30, 60 and 90 days after they were hired:   30-Day One-on-One Follow-Up Questions Why do you think we selected you as an employee? What do you like about the job and the organization so far? What’s been going well? What are the highlights of your experiences so far? Why? Tell me what you don’t understand about your job and about our organization now that you’ve had a month to roll up your sleeves and get your hands dirty. Have you faced any unforeseen surprises since joining us that you weren’t expecting?   60-Day One-on-One Follow-Up Questions Do you have enough, too much or too little time to do your work? Do you have access to the appropriate tools and resources? Do you feel you have been sufficiently trained in all aspects of your job to perform at a high level? How do you see your job relating to the organi...

Discover Your True North And Internal Compass

In his book,  True North , Bill George shows you how to discover your true north - your internal compass that guides you successfully through life. "Only when you discover your true north can you unlock your full potential as a leader and human being," explains George. In the book, published a couple weeks ago, George shares with you how to: Cultivate self-awareness Define your values Find the "sweet spots": of your motivated capabilities Build your support team and lead an integrated life Make the journey from "I' to "We" as an empowering leader Become a global leader Bill George George shares  profiles and stories from more than 100 leaders  who in their own words explain how they discovered their true north.  He also explains the characteristics differences needed to be a leader in the Twenty-First Century versus the Twentieth-Century. Today's leaders, he says need to be: Purpose-drive versus charismatic Globally focused versus U. S.-centri...

Why A Team Needs More Than Strong Leaders

The book,  Team Players , by leadership expert and  New York Times  bestselling author,  Mark Murphy , explains why a team needs more than strong leaders—it needs the right mix of  five roles and talents  to succeed.   In addition, Murphy reveals that the secret to extraordinary teams isn’t making everyone the same—it’s embracing and leveraging fundamental differences through those five distinct team roles. No amount of teambuilding, trust, or cohesion can overcome having the wrong mix of people in the room.   The five essential roles and talents are:   The  Director  assumes a leadership role   within the team, guiding its direction and making important, difficult, and even unpopular decisions.   The  Achiever  immerses themselves in the details of accomplishing tasks and getting things done, with a keen eye for delivering error-free work.   The  Stabilizer  keeps the team on track with meticulous...

What Will Your Leadership Legacy Be?

As a leader, you likely have asked yourself, " How do I want to be remembered as a leader ?" But, perhaps the more important question is, " How will I be remembered as a leader ?" The answer to that question is likely going to be based on the valuable lessons you shared with those you led, among other things. The Kansas City Star newspaper last year wrote a story about Marion Laboratories and its 60th anniversary. In its heyday, Marion had 3,400 employees with sales of nearly $1 billion and in 1989 merged with Merrell Dow Pharmaceuticals. Mr. Ewing Kauffman, fondly known as Mr. K, led Marion during its peak, and is remembered as one of the most effective, influential leaders ever in the Kansas City area. Former employees quoted in the newspaper article remember Mr. Kauffman as a leader who shared these lessons with them: "You can do anything you want if you set your mind to it and if you study your competition." "You can...

6 Ways To Seek Feedback To Improve Your Performance In The Workplace

Getting feedback is an important way to improve performance at work. But sometimes, it can be hard to seek out, and even harder to hear.  “Feedback is all around you. Your job is to find it, both through asking directly and observing it,” says David L. Van Rooy, author of the new book,  Trajectory: 7 Career Strategies to Take You From Where You Are to Where You Want to Be . As today's guest post, Van Rooy offers these  six tips for how to get the feedback you need to improve performance at work . Guest Post By David L. Van Rooy 1.       Don’t forget to as k :  One of the biggest mistakes people make is assuming things are going perfectly (until they make a catastrophic mistake). By not asking, you’re missing out on opportunities for deep feedback: the difficult, critical feedback that gives you constructive ways to improve. 2.       Make sure you listen :  Remember, getting fee...